Jomashop Reviews

Name: Jomashop
Rating: 3.68

3.7 Rating 3,022 Reviews

67 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 3,022 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 5 star review on 18th March 2025

155

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Buyer Beware! Recently purchased a pair of Ray-Ban sunglasses and had an issue 5 weeks in. Called Jomashop and was told there was “no warranty” for sunglasses (and no manufacturer’s warranty) and that I should have bought the “extended warranty”. While the CSR said the no warranty was clearly stated on the website I couldn’t find it. Why you get a decent price from Jomashop just hope that nothing goes wrong with the product otherwise you’re out of luck (unless you buy their extra expensive extended warranty).”

Helpful Report

Posted 9 months ago

“Pricing matched or beat high end competitors out there. Purchasing process was easy and shipping was fast. Ordered and received in a week.”

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Posted 9 months ago

“Been shopping here for a couple years now. Happy with every purchase so far, and the prices don’t make me choke when I click “buy” *thumbs up*”

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Posted 9 months ago

“smooth transaction, trusted seller”

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Posted 9 months ago

“Cologne that was ordered arrived leaking and ruined by humidity.”

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Posted 9 months ago

“Straight up scammed by these jerks”

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Posted 9 months ago

“Great watch for a great price, received all papers and box, definitely willing to continue shopping with Jomashop.”

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Posted 9 months ago

“Great price, fast shipping, original fragrances. Super happy with the purchases. Thank you!”

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Posted 10 months ago

“Great price on watch I wanted. Wire process was a little wonky, and it was hard to trust a large purchase like this. It all worked out just fine. Will buy from again.”

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Posted 10 months ago

“Waited a week for my order to process. Had to email to ask if they were even working on it. Ended up canceling. It's 2024, it doesn't take a week to box up 6 colognes and put them in the mail. I canceled the order.”

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Posted 10 months ago

“Nothing bad to say about this company at all! top notch fragrances and they always have a speedy order entry ready for you! One thing I would add though is that sometimes the shipping can take a little long, but over time i’m sure that would change! Nonetheless, amazing company.”

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Posted 10 months ago

“Fast and efficient shipping. Excellent product.”

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Posted 10 months ago

“Joma always has a serious collection of watches. Coupled with great prices and fast shipping. Will definitely be buying from Jomashop again.”

Jomashop 5 star review on 20th June 2024

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Posted 10 months ago

“Good customer service and easy check out process.”

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Posted 10 months ago

“I was charged an extra 20$ after checkout for shipping. Never received proper packaging for watch I bought”

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Posted 10 months ago

“everything is great. I very like your website!”

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Posted 10 months ago

“Muy contento con la compra que hice y el tiempo que la recivi”

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Posted 10 months ago

“I ordered some perfume from this company. It was delivered quickly, in perfect wrapping.”

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Posted 10 months ago

“I have bought two watches from them, and they were both brand new and in perfect condition and cost way below the going market rate. So, I am 100% satisfied so far.”

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Posted 10 months ago

“I ordered two watches for mother’s day (shipping and protection included). Only one watch came in nd never advised of the other watch until i follow and was told a week after mother’s day that they are still waiting for vendor to ship and may take weeks. I was charged shipping protection on this and they refused to reimburse it when i canceled it which is due to so much delay on their end. Not a good experience with customer service. When there’s an issue, it is not resolved well. After this, i cancelled next order as I dont trust the site anymore.”

Helpful Report

Posted 10 months ago

Jomashop is rated 3.7 based on 3,022 reviews