Jomashop Reviews

Name: Jomashop
Rating: 3.69

3.7 Rating 3,176 Reviews

67 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 3,176 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 5 star review on 10th September 2025

157

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shipping was fast and got exactly what I ordered but was not happy with the fragrance but is not Jomashop’s fault.”

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Posted 10 months ago

“Jomashop delivered as advertised; actually, better than I expected. Authentic Spice Bomb at reduced price. Definitely will not hesitate to purchase from again.”

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Posted 10 months ago

“I received a nonfunctional watch. After numerous emails back and forth, they finally approved the return for a refund. The return was delivered to Jomashop almost a month ago, but I still didn’t receive my refund. I tried emailing them to get a status update but every time I get the same response: “when the appropriate department will receive it, they will update it”. I gave up. It’s hopeless. Jomashop never again!!!”

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Posted 10 months ago

“Always a pleasure shopping at Jomashop. I have purchased many niche fragrances and always had a positive experience. They ship quickly and are always packaged well. My favorite place to purchase authentic niche fragrances at a considerably discounted price compared to retail department stores.”

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Posted 10 months ago

“Sales price and shipping.”

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Posted 10 months ago

“Grear and authentic products”

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Posted 10 months ago

“Amazing 🤩”

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Posted 10 months ago

“not using USPS at least with your recurring customers”

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Posted 10 months ago

“My first time using JS. If you make a purchase over $100.00, shipping is free. If you choose to return the item, it's $13.29? The fee is over aggressive. I don't mind paying a fee to return the item if the fee was more reasonable. Overall, I would not use this company again.”

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Posted 10 months ago

“I have ordered a lot from Jomashop and twice I have had damaged items. The first time they asked for the item back, I sent it back and they took almost a month to investigate it. I had to call to get an update. The second time I reached out about an item that took over a month to arrive and arrived damaged, I immediately reached out they asked for pictures and never replied to my pictures or follow up emails. They used different sellers so be careful on what you order here. I am still waiting for a reply on my last email and it has not been over 1 month since reaching out. (Their hold time on the phone is also ridiculous)”

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Posted 10 months ago

“Great fragances, 100% original”

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Posted 10 months ago

“The delivery Takes forever . My fiancé like this shop but i don’t think i would order again”

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Posted 10 months ago

“Amazing place to shop I love Jomashop so much they have amazing prices with great selection of products”

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Posted 10 months ago

“Very happy good quality and good price!”

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Posted 10 months ago

“Big scammer !! They purposely make a super trader and make us all invest in it, and then he goes trade on GBD to raise during the last minute of 2024 Britain election day! Isn't very obvious?!!! Even a not professional trader won't make such a mistake! And lost 90% of all our investment..... All thanks to Mr" BENITO GABRIEL "". He was the one who helped me recovered all my lost including my profit, Please do not invest using this platform again if you don't wanna be the next scam victim and also kindly reach out to Mr BENITO GABRIEL for recovering lost funds if you are a victim of scam..... 𝐄𝐦𝐚𝐢𝐥-𝐁𝐞𝐧𝐢𝐭𝐨𝐠𝐚𝐛𝐫𝐢𝐞𝐥𝟒𝟒𝟗@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩 —- +𝟏 (𝟓𝟎𝟓) 𝟒𝟎𝟐-𝟎𝟕𝟏𝟒”

Helpful Report

Posted 10 months ago

“I had a horrible experience with them. I bought a cologne from them, and they canceled my order without noticing me. After a month passed, I still didn't get my money back. Never buying them anything for them and I will recommend same for you”

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Posted 10 months ago

“Legit products at the best prices, fr fr”

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Posted 10 months ago

“This sites great, customer service always responds usually to my emails in literally hours and sometimes minutes and I’d recommend this for fragrance needs”

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Posted 10 months ago

“it has excellent prices and products that others do not have. Delivery on time, perfect packaging and totally original products”

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Posted 11 months ago

“The watch arrived on time and was beautiful. The down side is 3 days after my husband opened the watch the battery was dead”

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Posted 11 months ago

Jomashop is rated 3.7 based on 3,176 reviews