Jomashop Reviews

Name: Jomashop
Rating: 3.70

3.7 Rating 3,267 Reviews

67 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 3,267 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 5 star review on 10th September 2025

157

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been using J-Shop for a lot of years either for watches or cologne. Good pricing and delivery is quick.”

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Posted 10 months ago

“Easy communication. Fast delivery. Best prices.”

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Posted 10 months ago

“Me encanta jomashop. Productos increíbles, originales y a buen precios. Sobre todo envios rapidos”

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Posted 10 months ago

“No he recibido mis productos, tiene 45 días que hice el pedido”

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Posted 10 months ago

“Fast shipping, item arrived earlier than expected. Great prices and quality fragrances. This is my favorite website for perfumes!”

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Posted 10 months ago

“Everything is very good quality. Shipping is good. Will continue to buy and save.”

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Posted 10 months ago

“Jomashop did not disclose that they are not an authorized Citizen Watch dealership. Citizen will not honor the warranty. Jomashop substitutes the Citizen 5 year warranty for their 3 year warranty. They do reduce the price of the watches, but the do not do any sizing. I also did not receive the instructions to set the watch. I own 5 Citizen watches, I know it should come with the instructions. I purchase the Blue Angels watch. The Band size is more like a child than a man's and I could not wear it. When you return it the options to return are limited, I said it was too small. I am being charged to return it, and may be charged the original shipping cost of $ 5-$40 even though the shipping was free.”

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Posted 10 months ago

“The shipping time is terrible and not as advertised. If you order from them be prepared to wait far longer than they say for your items to ship. When you call customer service, the response will be as if there was no date, simply TERRIBLE.”

Helpful Report

Posted 10 months ago

“The perfume I purchased was Elizabeth Arden Red Door. It smelled differently so I checked it online for the date it was made. It is 2 years and 8 mos old. Perfumes are usually 3-5 years so I asked if I could exchange for a fresher bottle. I was told I could but that I would have to pay shipping to return it and then shipping again to receive the new one. I paid 8.00 to have it shipped to me so that would be an additional 16.00 to exchange. Not a fan of this policy. Not even sure I would get a fresher bottle with the new order. Just a heads up for customers out there.”

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Posted 10 months ago

“Colognes came in with no problems”

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Posted 10 months ago

“The perfume I ordered smells off. It is either expired or it’s not authentic. Very dissatisfied since I had heard good things about this site.”

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Posted 10 months ago

“If I could give this purchase zero stars, I would. It’s unfortunate because I had ordered from this seller in the past with satisfaction. I bought a very pricey, full bottle item.. while the shipping address was correct. It was literally dropped at the wrong address.. despite the fact that I purchased shipping and insurance when I bought the item neither the seller nor the insurance company nor the carrier would help me. Buyer beware”

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Posted 10 months ago

“Delivered quickly and arrived as advertised at a great price.”

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Posted 10 months ago

“Ordered two pairs of sunglasses for $600 and one showed up with grease and fingerprints all over them and the other never showed up. Customer service could care less as well. Do yourself a favor and save yourself a lot of extra hassle and do not buy anything from this scam store.”

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Posted 10 months ago

“Excelente servicio y muy buenos precios, no he tenido problemas con ellos, 100% recomendados 👍🏻..”

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Posted 10 months ago

“Very fast shipping, wonderful authentic product. Will certainly be ordering again.”

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Posted 10 months ago

“Always perfect service and delivery. Best pricing on the market”

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Posted 10 months ago

“El pedido de un perfume de hace dos semanas que aun no me confirmaron”

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Posted 10 months ago

“I bought a Hamilton khaki for a good price, the transaction was smooth and I love the watch. I went to purchase another watch, an orient diver, and noticed that the funds were pending but I didn’t receive any notification it was being shipped. After a couple weeks I reached out to customer service and they said they weren’t going to process it because they need to be cautious for scammers. I understand the need to be cautious, I am too, but I had already purchased from them before, so I really didn’t get why they said that. They didn’t do anything to try and verify I was a legitimate customer, just said no, we are canceling the order. Not sure I will buy again from them.”

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Posted 11 months ago

“They sell the fake product.”

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Posted 11 months ago

Jomashop is rated 3.7 based on 3,267 reviews