Jomashop Reviews

Name: Jomashop
Rating: 3.69

3.7 Rating 3,174 Reviews

67 %

of reviewers recommend Jomashop

Company Reviews

Questions

Metrics

3.7

Based on 3,174 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

877-834-1434

Write Your review

Tell us how Jomashop made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jomashop 5 star review on 10th September 2025

157

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really happy to have found my favourite brand of jewelry for a fantastic price! Jomashop was able to ship and it was quick! Thanks again.”

Helpful Report

Posted 3 years ago

“My order was supposed to be delivered on Friday June 25. Still didn't get it. Didn't get money back as well. Very disappointed. Thank you, Dinara.”

Helpful Report

Posted 3 years ago

“Muy costosos los honorarios adicionales de DHL fueron 50 dólares adicionales, adicionales a los 25 ya cobrados”

Helpful Report

Posted 3 years ago

“International shipping is awfully slow. I ordered a sunglasses on the 19th and it’s now the 5th of next month and it’s still not yet arrived. Please use a better courier than DHL, they are worse than snail mail! Also made an order for a 6k usd watch, the FAQ says they won’t charge you until the product is shipped but guess what my credit card was INSTANTLY charged after placing an order. What’s worse is they did not even have the watch in stock and I had to cancel the order AND LOST 3.5% OF MY MONEY because the bank charges foreign transaction fee! All this because you charged my card when you are not supposed to!”

Helpful Report

Posted 3 years ago

“Great seller.”

Helpful Report

Posted 3 years ago

“Really good quality”

Helpful Report

Posted 3 years ago

“My glasses came defected. They don’t close or sit correctly. Wouldn’t recommend…”

Helpful Report

Posted 3 years ago

“I ordered two perfume since june 14th, i received one them. Today is July 1st and i still have not received an update on the 2nd perfume.”

Helpful Report

Posted 3 years ago

“The watch was delivered across the ocean a lot faster than expected! Everything went fluently. As expected, I had to pay import taxes of 25% on the product and shipping.”

Jomashop 4 star review on 30th June 2022

Helpful Report

Posted 3 years ago

“Merch arrived timely and as expected. Prices are great👍🏾”

Helpful Report

Posted 3 years ago

“They shipped my order in parts, charged my card separately for every individual item, and charged me separate shipping costs despite my order stating free shipping, I contacted them requesting a shipping charge refund and they never bothered to even reply. Order at your own risk and know that they ship orders partially/separately and WILL charge you shipping regardless of how much your entire order was.”

Helpful Report

Posted 3 years ago

“Great products, wide selections, fast and realiable shipping”

Helpful Report

Posted 3 years ago

“Schnell, qualitativ hochwertig, preiswert, danke!”

Helpful Report

Posted 3 years ago

“Disgusted.there is no shop.It’s a take away food store.I received two cheap watches ,but stupidly ordered four.I’ve not been given tracking no’s only a guide to buying books on Google in Spanish.”

Helpful Report

Posted 3 years ago

“The best price quick delivery Iam a happy customer”

Helpful Report

Posted 3 years ago

“Nice staff, good service, best prices.”

Helpful Report

Posted 3 years ago

“They agents I was in contact with were very helpful and precise. I loved the entire experience.”

Helpful Report

Posted 3 years ago

“Thank you”

Helpful Report

Posted 3 years ago

“A great and trusted place to buy great watches!”

Helpful Report

Posted 3 years ago

“The turnaround was amazing! I found the watch, which no one else had in stock and received it four days later! That responded prompted me to have a friend order from them as well”

Helpful Report

Posted 3 years ago

Jomashop is rated 3.7 based on 3,174 reviews