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Jomashop Reviews

3.7 Rating 3,353 Reviews
68 %
of reviewers recommend Jomashop
3.7
Based on 3,353 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
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877-834-1434

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Jomashop 5 star review on 10th September 2025
Denise
Jomashop 5 star review on 22nd August 2025
James A.
Jomashop 5 star review on 18th March 2025
Dave
Jomashop 5 star review on 2nd March 2025
Jenn
Jomashop 5 star review on 28th December 2024
Kin
Jomashop 1 star review on 18th December 2024
Svitlana
Jomashop 1 star review on 27th November 2024
Anonymous
157
Anonymous
Anonymous  // 01/01/2019
“Actually I been passing on your site to lots of people, I just purchased 3 bottles of cologne for $113 two 6.8oz and one 3.4 Oz… that’s insane! Love this site! You guys should make me a sponsor and pay me! I’ll wear your shirt n you can do my Fiat with a wrap! Anyone out there buy from them! Love the site.”
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Posted 2 years ago
“Claro me encantó lo recomiendo”
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Posted 2 years ago
“Excelente servicio”
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Posted 2 years ago
“Jomashop really moves me... I buy all my perfumes from there for great prices. They almost always have sales. The customer service is very nice. The shipping could be a bit faster but all of my items arrive unscathed and intact. And most of all they always have the perfume in stock.”
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Posted 2 years ago
“I fully trust this store.”
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Posted 2 years ago
“They sent me a faulty watch and didn't want to accept a return for a refund but repair under the warranty. The person I was communicating with had terrible customer service and was very rude. They don't care how much money you spend on their watches, once you buy the watch, forget it. Stay away from this shop it is a scam.”
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Posted 2 years ago
“Authentic stuff at a great price”
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Posted 2 years ago
“Very happy with products!!”
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Posted 2 years ago
“Perfume prices and quality are great. Shipping was as expected and they even let you know details about your package schedule delivery”
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Posted 2 years ago
“Excellent stock, good price, nice communication.”
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Posted 2 years ago
“Best watch web!!!”
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Posted 2 years ago
“Bought 2 watches both had the crown fall off while resetting the time. They did not, have not and will not take any responsibility for the product they have sold me. I have spent over 300 $ USD trying to have this issue corrected . Today I called again to be offered 50$ USD to basically go away Discusted Trying to find a manager or supervisor is impossible”
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Posted 2 years ago
“Now I’m offered a refund of 50$ on a 200$ purchase These guys are unbelievable”
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Posted 2 years ago
“Yo tengo que agradecer a esta empresa por ser una de las más serias en todo sentido . Estoy muy feliz de comprar en esta página de verdad mis felicitaciones a todo este gran equipo que forma jomashop .”
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Posted 2 years ago
“Fast shipping, perfect product.”
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Posted 2 years ago
“The best,, nice customer service, product arrived in good conditions,, on time and always received promotions thanks,, gracie mille sono molto felice di questo servizio a dopo”
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Posted 2 years ago
“My order came in a timely manner, the quality was very good.”
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Posted 2 years ago
“A miserable experience. I immediately recognized that the fragrances I purchased were below quality and messaged customer support. To this day, I have been denied and exchange. With the absolute vast amount of competitionout there, why waste your time and money on a company that can't even exchange a faulty product.”
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Posted 2 years ago
“Reliable, professional and prompt. Apple like experience.”
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Posted 2 years ago
“My order came in quickly and the product was 100% quality. I'm very happy shopping with Jomashop and will continue to do so.”
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Posted 2 years ago
Jomashop is rated 3.7 based on 3,353 reviews