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Jomashop Reviews

3.7 Rating 3,353 Reviews
68 %
of reviewers recommend Jomashop
3.7
Based on 3,353 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Jomashop 5 star review on 10th September 2025
Denise
Jomashop 5 star review on 22nd August 2025
James A.
Jomashop 5 star review on 18th March 2025
Dave
Jomashop 5 star review on 2nd March 2025
Jenn
Jomashop 5 star review on 28th December 2024
Kin
Jomashop 1 star review on 18th December 2024
Svitlana
Jomashop 1 star review on 27th November 2024
Anonymous
157
Anonymous
Anonymous  // 01/01/2019
“Jomashop was fantastic! They had the Ray Bans that my daughter was wanting for the Best Price anywhere around! The sunglasses arrived super fast! Impressive shipping time! And they were packaged well and arrived in perfect condition! HIGHLY Recommend shopping at Jomashop!”
Helpful Report
Posted 2 years ago
“Products came early, great price”
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Posted 2 years ago
“I got Valentino women and armani parfum fake i will never buy again, i also bought a second order ariana grande perfumes thinking it was real and its fake. I though you were original but all its fake colognes”
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Posted 2 years ago
“Ordered two watches from Jomashop.com and each one has been amazing. The pictures don’t show the quality of the watch, but know that it is good quality.”
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Posted 2 years ago
“Received FAKE PERFUME. Alien goddess intense .”
Jomashop 1 star review on 3rd March 2024
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Posted 2 years ago
“As always, terrific. Fast shipping. Great customer support”
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Posted 2 years ago
“Wrong item was shipped but the company still argues that it is the right one. When asked for a refund, charged me for shipping.”
Jomashop 1 star review on 28th February 2024
Helpful Report
Posted 2 years ago
“Never had a bad experience, my purchases always on time, good quality and service.”
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Posted 2 years ago
“I’ve ordered a few times, my only complaint is that I received a free shipping code through my email for a particular item but the code didn’t work.”
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Posted 2 years ago
“Ordered from them many times. Usually very happy with my purchases, and if not, returns were easy.”
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Posted 2 years ago
“The packaging was not that grate and the sunglasses had a minor sratch. Overall not a bad purchase for the price.”
Helpful Report
Posted 2 years ago
“I purchased two watches from Jomashop recently Seiko essentials and a citizen Axiom. I found that one of the watch the citizen had minor scratches on it and either of the watches did not have the protective sticker. Seriously suspect if these were used watches sold as new . I sent a message to customer support team and still haven’t heard anything.”
Helpful Report
Posted 2 years ago
“Fast shipping. Beautiful watch. Fantastic price.”
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Posted 2 years ago
“Highest quality products, I purchased a pair of Costa sunglasses and they came in the manufacturers box with the case and the cleaning cloth. Very impressed with my purchase, told all my family and friends about Joma Shop! Definitely will be using Joma Shop again!”
Helpful Report
Posted 2 years ago
“Good prices. Reliable store and perfect transaction.”
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Posted 2 years ago
“Ordered the item got it exactly when they said i would, products came undamaged and in great condition brand new as described will definitely shop again.”
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Posted 2 years ago
“Great prices and fast delivery.”
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Posted 2 years ago
“My last purchase or "Merry Christmas 2023" at Jomashop.com πŸ˜πŸŽ„πŸŽ I like Jomashop for their prices, delivery terms and warranty conditions (hopefully they work as declared - I haven't had to use them yet, which is actually goodπŸ‘ŒπŸ») Customer service could be faster. Not all my requests were resolved (my inquiry about the contents of the watch package) 🀷🏻 And finally, now I find that I can't upload photos here. I wanted to put them here...😜”
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Posted 2 years ago
“Best prices in comparison to other retailers and with top quality”
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Posted 2 years ago
“Easiest online shopping experience. Great products and even better prices”
Helpful Report
Posted 2 years ago
Jomashop is rated 3.7 based on 3,353 reviews