“The change from the £200 spend giving a £10 voucher to a £250 spend rewarded by 10% discount from the next shop just makes me feel cheated. At the till today we asked what 'The Product Coupon' was and they said it was a free W5 item so my wife dashed back around the shelves thinking a 40p bottle of bleach was better than nothing and there wasn't a single W5 product there. Lidl, you are taking your loyal customers for fools and it's not nice!”
“I purchased two items with a label on stating 30% off at the Fazakerley store in Liverpool and yet again I have been charged full price what a rip off, I called customer services at 11:30 today 30minutes after my visit to the shop only to be told you have take a picture of the said items, then drive back to the store to get a refund. WHAT A POOR WAY to deal with a complaint. No more visits to Lidl we have Aldi just around the corner.”
“In the past I typically spent about £70 a month in Lidl. However, the introduction of the £200 spend giving a £10 voucher tempted me to spend that much in store each month. I did & was happy. But now this voucher has been replaced by a £250 spend rewarded by 10% discount from the next shop there. It's simply too greedy & I shall revert to my previous £70 per month spend, taking the rest of my grocery spending elsewhere. A shame.”
“Racism at checkout, Mainly by people of color, especially against others of color. The training of those staff is really racist. I hold postgraduate degrees, still almost every time they double check on me, not other white people.
Check time and store CCTV: photos of receipts.”
“*ATTENTION*
LIDL ON THE FIDDLE:
If you have ever paid by card especially if you got CASH BACK; I employ you to scrutinise any bank transactions from all Lidl stores as they as they will often take payments from your account twice; the new Lidl on Woodhouse Lane, Wigan has only been open a matter of months & already they have scammed me on two occasions 🤷♀️I have asked for £50 cash back in addition to my purchases, so £50+ & last week I noticed the payment has been been taken x2 from my account, I returned to the store explaining to the manager who told me that nothing can be done in store but passed me a Lidl brochure telling me “there’s a phone number inside so I should ring that”
I promptly made the call, customer Services were very courteous at that point, however I have since been in contact with customer services on a couple of occasions as I expected reimbursement before now, most recently was yesterday(01/08/2022) my call was picked-up by some nonentity called Vicky who from the get go was threatening to end the call even though I was only asking a question in a calm manner; my question being, how/why have these transactions happened…? To which Vicky said “I have already answered that question”; & what was your answer I asked…? Vicky replied “My answer was that I have no answer to that question” SO What TF did you answer the phone for.!?!”
“I see that the horrible manager Beth Grundy ( the lump of lard)is still employed by Lidl and hey ho guess what, staff saying she's on holiday again abroad ( apparently boyfriend paying again) this is the lump of lard who says she don't need to work 🤔 well motormouth why are you still at Lidl 🤔or is that your motormouth full of 💩”
“Great selection of everything, from fresh produce to store cupboard essentials and all reasonably priced. The weekly coupons are great also, especially when trying to cut day to day spending.”
