“I have been shopping in Lidl in seaside road Eastbourne for money years I know their staff are not that friendly but also I did not know they could be that rude . I had very bad experiences recently with the same lady on the tills for the past two weeks . She was very aggressive . I will never forgive that moment when I have asked questions about a product and she answers in very aggressive tone it makes me very sad ☹️”
“worst ever experience, unimaginably rude staff, i wonder their staff are actually trained properly in customer service. worst is staff although are wrong , are defended by management.
and it's not perticular store , every lidl store in bolton, staff talk to customer's on based on preassumptions and reservations that they may have. I stopped going to one store , and thought to try different store and results were same. if help is needed shopping , lidl is not the store for you.”
“My email to their head management after being assaulted physically in their store. I do not have the mood to rewrite the whole thing as an email, so as in the brackets:
"I have been phisiscally and verbally assaulted as a woman in this shop by multiple white british males, one was the cashier that was working in the shop, and the other one a civil. The incident happened this saturday May 30, 2022.
I have been in the store there in Doncaster to buy juice and something to eat, meanwhile my husband was waiting in the car. I wanted to make a complaint about a rude shopper that was rushing me at the paying station. Your manager didn't wanted to register the complaint against him and none of your employees told him to wait and not push me, as the customer paying at the till; he was literally next to my back when paying and using my card, and not waiting to take my shopping in peace and then talking rude with me!!! I insisted the complaint to be recorded by your manager. He started to demand from me to live and not to make a complain. Then a shopper came, a white britiah male, and this person assaulted me violently and physically, and made me multiple injuries in the legs, hips, on my arms, on the back and head!!!! Your stuff watched the whole thing and just asked me to live meanwhile i was shouting to call the police as this male attacked me physically and i was not having my phone on me. Your manager refused to call the police and to give me the police at the phone so that me to call them and explain that i have been attacked and assaulted violently by this man. After attacking me, he started to follow me through the shop when i was talking with the personal at the paying till to ask a phone immediately and call the police. Every individual in this shop resisted against giving a phone and pretended that i have not been assaulted physically, therefore they do not have to register the incident in your company as a major violent attack against a woman.!!!! I could literally be pregnant and loose my child!!! As we are planning a child and we will be parents, i can say that your whole stuff was extremely evil and was watching without interviening at a woman being kicked and violently assaulted. I demand actions to be taken by your company here in the uk!!!! In other countries i have never had such incidents in any lidl store!!!!! It is not the first time when your workers are hugely inappropriate and mean in the uk. This time they have actually shown evilness and lack of any human understanding towards a person assaulted!!! Shame on you!!! I expect actions to be taken!!! What kind of compensations you have against such a case to me as a customer assaulted?!???? Deeply outraged,"”
“I really love shopping in your stores Lidl but when I see that old looking manager with the wonky eyes and tree trunk hooves Beth Grundy, I have to exit your store and shop next door at Aldi, I'm very sorry for this but she is absolutely rude and racist.”
“I decided to try Lidl for the first time. I brought mixed red and green seedless grapes with good dates on. I opened them within the hour and my granddaughter and I ate some red and some green. They were over ripe and mushy and you just had to spit them out, didn’t taste like grapes at all. There is no comparison with other supermarket grapes which are fresher, bigger and plumper. Poor show Lidl. I wonder where on earth you get them from and how you store them. I was warned by my daughter that Lidl’s fruit and veg lasts only a day but I thought I would try for myself. She was right. Back to Tesco for me.”
“Tottenham Hell? ( Hale ) London store
Tottenham Hale London store, I went today to buy some water ( 8 cases of the small water 12 bottles per case) and when I went to pay for it Claudia the cashier said I’m only allowed 1 case and then she said anyway You already been in the store and Bought enough water and another cashier named keresha on another till said I served you before, I said you must be mistaken by some one else and this is my first visit to the store today, keresha said no you have been in today, I said if you don’t believe me go and check your cameras , and I said to her you can’t just go and accuse people of lying when you don’t have proof , god help everyone if keresha goes about her job by accusing people and rudeness to customers.
The funny thing while I was arguing my case one customer bought 12 cases of water and walked out , when I questioned Kevin the floor manager simply he said I don’t care, I said one customer allowed to buy 12 cases and others only one case , Kevin repeatedly said again I don’t care .
Lidl you stated before I write my review to be honest and not to use any abusing language, I wish you implement those rules to your staff .”
“We’ve just had the Beef and Pancetta Roloto for tea and didn’t enjoy it at all. It was completely tasteless and there was no hint of red wine or thyme sauce. We didn’t eat it all as it was so bland. We’ve only just started shopping at Lidl but now debating if it’s worth going again. So disappointed.”
“I was in bundoran lidl today,was disappointed at the counter as I pursursed 2 croquettes as it said 60 cent each or 4 for €2.40. I was told I had to buy the 4 and wouldn't let me buy the 2 as my son only wanted 2.the shop assistant said rudely that she would have to throw them out.people are starving, what kind of service is that.there should be only 1 price at € 240 for 4 instead of misleading the people that you can buy them for 60 cent each. Not very happy and my son was more disappointed, was it not better getting €1.20 than throwing them out.”
“I have purchased the Lidl stain remover spray and it is the best I have ever used.. it is amazing. My three daughters now use it and feel the same.. However, we have been unable to purchase it for the past few months. We have tried Lidl stores in Derry, belfast, Glasgow, Edinburgh .. please.. please. Bring it back”
“The branch in Tottenham Court Rd. was shameful: on every category, the low cost items for which one comes to the store was not stocked, so there was no point coming into the store at all.”
“Like the customer below i noticed that a member of management looks their nose down on people and staff because from what ise customers overheard her saying to a colleague " She doesn't have to work because her so called manfriend ( if that's what you call it these days) is apparently loaded and pays for everything and blah blah blah". Well Miss I don't have to work leave Lidl you really lower the tone with your wonky eyes and wrinkly skin and fake eyebrows and eyelashes, then LEAVE and by the way Lidl us customers got her name as Beth Grundy and you need to get rid of her.”
“I give a one star because of the racism of a young tall lady with black hair who works in the Lidl in Huddersfield HD1 3HJ. This young lady with black hair treats customers with different skin colours differently. I noticed this everytime I queen and checked out with other customers. She only says "Thank you" or "Hi" to customers who may be local, or with white skin, but once it's the turn for an Asian customer to check out, she never says these polite words to these customers with yellow skin. On the contrary, another lady who seems elder with golden hair are very nice, and treat every customer very politely.
It's such a shame that the employee has so dramatic racism in this big supermarket. This may have a very bad influence of the Lidl on the reputation, as Asian customers may be a large group of potential customers in Huddersfield. Hope the manager in the Lidl seriously look at this racism problem of this lady with black hair.”
“I purchase chicken thighs from Lidl to cook for my dog on a regular basis. Today for the 2nd time in recent weeks, the chicken thighs have gone rotten, dated 13th April as use by date. Its only the 11th April today. This is not acceptable when people will be buying these and following the use by date as a guideline for consumption. Beware before buying these!!”
“Called in at sears retail park Solihull store. Waste of time . Shelves still mainly empty of food items. Went on to Aldi and got what I needed. Not good enough to retain customer loyalty.”
“Despite the knocks it's still the go to Supermarket for the best value. Just a pity there isn't more of a wider choice of staple foods and less of the unusal, luxury food brands nobody wants, needs, or can afford. Would be nice too to get rid of all the cheap, random non-food novelty rubbish that fill the aisles and makes the store look like a charity shop! Lidl need to sort their irratic supply chain out too. So many items are frequently out of stock. Perishable foodstuffs (especially fruit and veg) too are often out of date, are of poor quality, and should be removed. Staff look overworked and morale low. The Lidl principle is sound, they just need to pay more attention to detail as there is definitely room for improvement.”
“Unprofessional staff. They were checking my bag on the till they think I was steeling stuff from them. This is happened to me several times. Front of me there
was customers. They were with the bags in the trolley but they didn't check. This really Unprofessional. Very sad story 😞”
“Miss Trunchball, Wonky Eyes (Beth Grundy) running 😂😂 seriously Lidl she really lowers the tone of your stores. I will be shopping elsewhere. Why do I want to sing " Who let the dogs out" 🐩🐕 when i see her 😂”
