“Despite the knocks it's still the go to Supermarket for the best value. Just a pity there isn't more of a wider choice of staple foods and less of the unusal, luxury food brands nobody wants, needs, or can afford. Would be nice too to get rid of all the cheap, random non-food novelty rubbish that fill the aisles and makes the store look like a charity shop! Lidl need to sort their irratic supply chain out too. So many items are frequently out of stock. Perishable foodstuffs (especially fruit and veg) too are often out of date, are of poor quality, and should be removed. Staff look overworked and morale low. The Lidl principle is sound, they just need to pay more attention to detail as there is definitely room for improvement.”
“Unprofessional staff. They were checking my bag on the till they think I was steeling stuff from them. This is happened to me several times. Front of me there
was customers. They were with the bags in the trolley but they didn't check. This really Unprofessional. Very sad story 😞”
“Miss Trunchball, Wonky Eyes (Beth Grundy) running 😂😂 seriously Lidl she really lowers the tone of your stores. I will be shopping elsewhere. Why do I want to sing " Who let the dogs out" 🐩🐕 when i see her 😂”
“Not a single staff member on the aisles. I wanted to check the price of an item which showed no price but left without buying it since no one could help me.”
“Why do I get emails telling me of offers, when I am in the shop you are unable to get a signal.
Surely Nectar and other loyalty cards have a higher success rate.
The most frustrating thing is to stand in a queue waiting to be served whilst the customer being served attempts to get a signal.
Try to improve something, ignoring it doesn't mean it's gone away.”
“Bought Chinese chicken stir fry and fresh chicken breast from Lidl in Whitchurch Cardiff today and to my horror both contained very small chicken bones which was only noticed when my son was eating the stir fry which luckily meant we could check my oldest son's meal who is severely disabled to make sure no bones were present ,then when preparing the fresh chicken breast discovered these also contained a number of small bones nothing on packaging informs that bones may be present in these products and therefore could have had serious consequences very disappointed and shocked by our experience”
“Sorry guys used lidl for years asked staff regularly why there is no stock and to be honest they didn't look interested. The last straw was last Saturday morning no milk, no bread, no butter ......household staples
This has been going on for weeks we have had to move over to Aldi so far no problemswe have got everything we needed.”
“i find that this company do their very best to keep all their customers happy by making sure that their prices or as low as they can be and the quality is kept at one hundred per cent, unbeatable.”
“Great value for money, amazing products, lovely shop floor staff but you still have that horrible person still there Beth Grundy, come on Lidl, I shall be shopping with your competition soon!”
“I would like to say that Shay who works at Lidl, Morris Place, Finsbury Park, what an excellent, brilliant worker you have, on the self checkout tills, even though it was busy and he was assisting customers and had a couple red lights ( me in particular 🙈) he was amazing and chatty and laughing with customers who seem to like his presence and assisted every customer without huffing and puffing like some staff in other competitors stores, he was excellent and assisted customers when needed and you know what every single customer I saw went away with a smile, Lidl he is an asset to your company, reading your reviews below, it's obvious customers and staff don't like a certain member of staff or want her there, Lidl, Morris Place Finsbury Park is very lucky to have Shay and your other shop floor staff.”
“To whom it may concern, Head Office, CEO, please can you listen to customers and (staff) and get rid of the manager Beth Grundy please, she doesn't speak nice to people at all, never lifts a finger to assist customers or staff, always has some food in her mouth when standing around chatting about her holidays and how she doesn't have to pay for anything, while your hard working shop floor workers work and scrimp and save, also she is very scarey looking, one child nearly burst into tears because he thought she was Mrs Trunchball from Matilda and had wonky eyes 😂 you need to do something now Lidl she is getting to many complaints, get rid of her, if she doesn't need the money, then employ someone who does!!”
