“Like most customers are complimenting you on Lidl, excellent bargains, excellent products, I just couldn't stop picking up stuff. Not even Miss Trunchball ( Beth Grundy) the manager could upset the customers today but hopefully she will be gone after Christmas ( 🤞) please keep up the good work and thank you to the staff who fill the shelves and help us customers at the self checkout ☃️🎄”
“I absolutely love Lidl, the staff, products are absolutely amazing, your management are a bit hit and miss but some are pleasant, please in the New Year get rid of this manager " Beth Grundy" don't know why she is still there ( maybe because it's Christmas, you need everybodies help) every time customers see this manager she has no respect for staff or customers and always chomping on some sort of toffee ( always has a full mouth of something) 4 stars is for your excellent staff and amazing products, -1 Star is for the manager Beth Grundy still being there.”
“Got a voucher so tried here for a change. Had a few good deals but not a comfortable shopping experience. (I'm used to their rival I'm afraid!) Also had to download their app to receive an insurance bonus on lidl plus....what a faff that was!! and I'm still waiting for it to load onto the card. \oh yes ..guess who forgot to take the phone when I went shopping so didn't get any points anyway!!!!!!!!!!!”
“I was unfortunate enough to purchase a PFBS 12 B3 Multitool in Jan 2020 from Lidl's. A previous tool had been okay (and is actually still going) but although it has been rarely and lightly used this tool suffered a catastrophic failure of the tension cap recently causing the cap, collet and tool to fly across the workshop and cause damage. The failure of the cap also damaged the shaft that it screws onto. Both Kompernaß and Lidl have been utterly useless and Kompernaß seem to pretty much include any and every moving part as a "wear item" not covered by the warranty and clearly would rather be rude than deal with their warranty obligations - it was made very clear to me that unless something goes wrong in the first 6 months after purchase they are going to do nothing to help you. Lidl do nothing to help you and quite frankly the whole 3 year warranty is a complete con. The last Kompernaß representative was without a doubt the rudest person from a retailer I have ever dealt with! The really stupid thing is that Kompernaß and Lidl have now cost themselves way more than the replacement cost of the £16.99 multitool in man-hours spent avoiding their warranty obligations. On top of that my family will no longer be shopping with them losing them a minimum of £50 - £100 per week and I will never buy another tool supplied by Kompernaß. My loss stopped at £16.99 the minute I chucked the crappy tool in bin - Lidl and Kompernaß are losing every week I don't shop with them anymore .... I've shopped with Lidl for over 20 years but they will not see another penny from me!”
“Went to their store on Gypsy lane in Leicester. After having finished our shopping my wife requested the lady at the self service if she could kindly let her use the toilet to which she very happily refused and seemed to be enjoying the very moment. Could not believe it. Had to go to Ladbrokes next door. Seemed like they are not bothered about customers. Will have to think if it is worth going there again. They also had a lot of empty shelves. Better off going to Tesco.”
“I'm not going to critique the staff, or the shop in general.
If you shop in Lidl then you would know roughly know what to expect.
I wanted to let you know, DO BOT BUY THE DELUX LASAGNA --- ABSOLUTELY DISGUSTING!!! GRIZZLY BITS THAT LOOK LIKE SLUGS. However, if you have company coming, and you don't like them very much. I would highly recommend it, and cook yourself a different version. Lol 👍”
“Had a lovely shopping experience, bought more than I should 🙈 your staff were on right form today, I love when your staff are happy and they work hard and have a banter with the customers and each other and management, I did over hear it was because a certain ogre of a manager is not around, I think it's the manager from below 😂 but Lidl keep up the good work and keep your staff happy and if it means getting rid of the manager upsetting the staff and customers then so be it, see you next week Lidls and your happy staff.”
“So so nice to see your staff back to normal or at least having a laugh with customers and having a laugh amongst themselves and still working hard at the same time, customers talking to staff mentioned that the tyrant manager ( Ms Grundy) has either been sacked 🤞🤞or maybe on a permanent holiday, hopefully the first one or both, just to see your staff happy Lidl is a joy to see, happy staff=happy customers!”
“Excellent range of goods and bargains, love your ready made salads, and yes I get very annoyed when myself and customers still see that awful scarey manager (Beth Grundy)swanning around the store and her loud voice and attitude, hopefully Lidl big bosses will get rid of her soon because lookswise and recent events she will scare customers away and have your lovely lovely staff leaving ( fingers crossed 🤞she is gone soon for good) apart from that you have an excellent company, amazing staff ( bar Beth Grundy) and amazing products and deals, and for now I'm happy to shop here, oh and your Christmas goodies are to die for.”
“Oh Lidl your bargains, store is killing me ( in a nice way) you go in to buy a few bits and pieces and you end up buying more than you should and need a bigger basket and it's cheap as chips and the products are amazing, brilliant, keep it up Lidl.”
“Charged £45 for using there car park 16minutes over the 1:30mins after spending £215 on a full family shop on a Monday evening. Charged by Parkingeye £90 I’d not paid within 14 days or £45 before.
Contact Lidl NOT OUR PROBLEM..”
“Thank you whoever does the rotas, today staff were happy that the horrible manager was off today ( Beth Grundy) we worked and laughed with customers and could breathe and that is how it should be. Please Lidl get rid of her for someone her age 50+ she has no respect for others and is always in canteen eating and please any customers reading these please tell Head Office how unhappy she is making us, thank you staff in Lidl Manchester.”
“Hello Lidl, like the reviews below, us customers will keep on complaining and stick up for the staff we will keep complaining until you get rid of that manager Beth Grundy !”
“Dear Lidl Head Office, I ❤️ your stores, I ❤️ your products, I ❤️ your prices, I ❤️ everything really and your staff are amazing and helpful and friendly, so when I heard that a manager was really getting your staff down, I thought these things happen in companies but today first hand I witnessed this person, oh my oh my oh my, yes she was absolutely horrid to staff oh my she doesn't know how to talk to people and she is loud, customers heard her, they way she snapped at people and come on Lidl you are scrapeing the barrel here, what a scary looking person, everyone thought Halloween had come early, a couple of customers made us chuckle and said she looks like Mrs Trunchball from Matilda 😂 wouldn't disagree, come on Head Office please listen to your staff and customers and she doesn't belong in your brilliant company if anything she is bringing it down and staff told us her name and judging by the reviews she has been getting a lot of complaints ( rightly so) because you are not listening to staff, PLEASE LISTEN TO STAFF AND CUSTOMERS and the staff told us customers that the name of this manager who is bringing your company down is BETH GRUNDY.”
“Dear Lidl bosses, we cannot get through to you any other way and please customers if you read this please show big bosses, we have an area manager called Beth Grundy and she is so rude and mean to us, this weekend she was off and we was all so so happy and could breathe, please Lidl big bosses get rid of her, and thank you to nice customers, staff at Sheffield/Manchester stores.”
