Lidl UK Reviews

Name: Lidl UK
Rating: 2.59

2.6 Rating 680 Reviews

38 %

of reviewers recommend Lidl UK

Company Reviews

Questions

Metrics

2.6

Based on 680 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5

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Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm allergic to seeds, pips so have to be careful what I eat. I always buy seedless red grapes the green produce too much acid in the stomach. Last weekend I took home my red seedless grapes to have with my morning porridge only to find seeds. I had to cut into my grapes and remove the seeds before I could use them. The odd one with seeds might be acceptable not a whole Punit. Didn't buy any this week.”

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Posted 3 years ago

“Brought a birch wood BBQ pulled pork today and was 1 lump of gristle”

Lidl UK 1 star review on 5th October 2022

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Posted 3 years ago

“The change from the £200 spend giving a £10 voucher to a £250 spend rewarded by 10% discount from the next shop just makes me feel cheated. At the till today we asked what 'The Product Coupon' was and they said it was a free W5 item so my wife dashed back around the shelves thinking a 40p bottle of bleach was better than nothing and there wasn't a single W5 product there. Lidl, you are taking your loyal customers for fools and it's not nice!”

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Posted 3 years ago

“Shelves are bare again. Even the very basics missing in Cheltenham Store.”

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Posted 3 years ago

“Love this LIDL … nicest staff (Teignmouth)and the best prices on loads of things .. love the burgers wine and the App saves loads onf money”

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Posted 3 years ago

“I purchased two items with a label on stating 30% off at the Fazakerley store in Liverpool and yet again I have been charged full price what a rip off, I called customer services at 11:30 today 30minutes after my visit to the shop only to be told you have take a picture of the said items, then drive back to the store to get a refund. WHAT A POOR WAY to deal with a complaint. No more visits to Lidl we have Aldi just around the corner.”

Lidl UK 1 star review on 25th September 2022

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Posted 3 years ago

“Amazing supermarket, top quality and always have the freshest fruits and baked goods.”

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Posted 3 years ago

“In the past I typically spent about £70 a month in Lidl. However, the introduction of the £200 spend giving a £10 voucher tempted me to spend that much in store each month. I did & was happy. But now this voucher has been replaced by a £250 spend rewarded by 10% discount from the next shop there. It's simply too greedy & I shall revert to my previous £70 per month spend, taking the rest of my grocery spending elsewhere. A shame.”

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Posted 3 years ago

“I'm very happy I like it”

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Posted 3 years ago

“Good quality good choice very clean,get most of my weekly shopping in one place and saving money 💰”

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Posted 3 years ago

“Great shop,value for money. I've been shopping in their stores since they opened up in Attleborough, NR17 2JP they have improved so much”

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Posted 3 years ago

“Great prices and when you can save pounds not just pennies you’ve got to try them.”

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Posted 3 years ago

“Racism at checkout, Mainly by people of color, especially against others of color. The training of those staff is really racist. I hold postgraduate degrees, still almost every time they double check on me, not other white people. Check time and store CCTV: photos of receipts.”

Lidl UK 1 star review on 15th August 2022

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Posted 3 years ago

“It really good”

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Posted 3 years ago

“Lidl is a great store providing a large range of food and non food at great prices.”

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Posted 3 years ago

“Such great value for so little dosh… much needed”

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Posted 3 years ago

“Very cheap for shopping”

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Posted 3 years ago

“Shop here 3 times a week and prices are better than any other supermarket I use”

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Posted 3 years ago

“*ATTENTION* LIDL ON THE FIDDLE: If you have ever paid by card especially if you got CASH BACK; I employ you to scrutinise any bank transactions from all Lidl stores as they as they will often take payments from your account twice; the new Lidl on Woodhouse Lane, Wigan has only been open a matter of months & already they have scammed me on two occasions 🤷‍♀️I have asked for £50 cash back in addition to my purchases, so £50+ & last week I noticed the payment has been been taken x2 from my account, I returned to the store explaining to the manager who told me that nothing can be done in store but passed me a Lidl brochure telling me “there’s a phone number inside so I should ring that” I promptly made the call, customer Services were very courteous at that point, however I have since been in contact with customer services on a couple of occasions as I expected reimbursement before now, most recently was yesterday(01/08/2022) my call was picked-up by some nonentity called Vicky who from the get go was threatening to end the call even though I was only asking a question in a calm manner; my question being, how/why have these transactions happened…? To which Vicky said “I have already answered that question”; & what was your answer I asked…? Vicky replied “My answer was that I have no answer to that question” SO What TF did you answer the phone for.!?!”

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Posted 3 years ago

“Best Quality affordable price”

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Posted 3 years ago

Lidl UK is rated 2.6 based on 680 reviews