Login

Start Free Trial Are you a business? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Lidl UK Reviews

2.7 Rating 541 Reviews

41 %

of reviewers recommend Lidl UK

Company Reviews

2.7

Based on 541 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Write Your review

Tell us how Lidl UK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lidl UK 1 star review on 22nd December 2022

Lidl UK 1 star review on 22nd December 2022

Lidl UK 1 star review on 22nd December 2022

Lidl UK 1 star review on 5th November 2022

Lidl UK 1 star review on 5th November 2022

Lidl UK 1 star review on 5th November 2022

Lidl UK 1 star review on 5th November 2022

26

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very poor service regarding the Lidl Plus card by Kelly Weston Flavell today, She didnt have any Idea on how to use the Lidl Plus card or the Name of Lidl Store to enter into the App and I was not able to add on my points. She was very irritable with me as she said the Lidl Plus card was taking too much of her time.”

Posted 7 months ago

“I'm allergic to seeds, pips so have to be careful what I eat. I always buy seedless red grapes the green produce too much acid in the stomach. Last weekend I took home my red seedless grapes to have with my morning porridge only to find seeds. I had to cut into my grapes and remove the seeds before I could use them. The odd one with seeds might be acceptable not a whole Punit. Didn't buy any this week.”

Posted 7 months ago

“Brought a birch wood BBQ pulled pork today and was 1 lump of gristle”

Lidl UK 1 star review on 5th October 2022

Posted 8 months ago

“The change from the £200 spend giving a £10 voucher to a £250 spend rewarded by 10% discount from the next shop just makes me feel cheated. At the till today we asked what 'The Product Coupon' was and they said it was a free W5 item so my wife dashed back around the shelves thinking a 40p bottle of bleach was better than nothing and there wasn't a single W5 product there. Lidl, you are taking your loyal customers for fools and it's not nice!”

Posted 8 months ago

“Shelves are bare again. Even the very basics missing in Cheltenham Store.”

Posted 8 months ago

“Love this LIDL … nicest staff (Teignmouth)and the best prices on loads of things .. love the burgers wine and the App saves loads onf money”

Posted 8 months ago

“I purchased two items with a label on stating 30% off at the Fazakerley store in Liverpool and yet again I have been charged full price what a rip off, I called customer services at 11:30 today 30minutes after my visit to the shop only to be told you have take a picture of the said items, then drive back to the store to get a refund. WHAT A POOR WAY to deal with a complaint. No more visits to Lidl we have Aldi just around the corner.”

Lidl UK 1 star review on 25th September 2022

Posted 8 months ago

“Amazing supermarket, top quality and always have the freshest fruits and baked goods.”

Posted 8 months ago

“In the past I typically spent about £70 a month in Lidl. However, the introduction of the £200 spend giving a £10 voucher tempted me to spend that much in store each month. I did & was happy. But now this voucher has been replaced by a £250 spend rewarded by 10% discount from the next shop there. It's simply too greedy & I shall revert to my previous £70 per month spend, taking the rest of my grocery spending elsewhere. A shame.”

Posted 8 months ago

“I'm very happy I like it”

Posted 9 months ago

“Good quality good choice very clean,get most of my weekly shopping in one place and saving money 💰”

Posted 9 months ago

“Great shop,value for money. I've been shopping in their stores since they opened up in Attleborough, NR17 2JP they have improved so much”

Posted 9 months ago

“Great prices and when you can save pounds not just pennies you’ve got to try them.”

Posted 9 months ago

“Racism at checkout, Mainly by people of color, especially against others of color. The training of those staff is really racist. I hold postgraduate degrees, still almost every time they double check on me, not other white people. Check time and store CCTV: photos of receipts.”

Lidl UK 1 star review on 15th August 2022

Posted 9 months ago

“It really good”

Posted 9 months ago

“Lidl is a great store providing a large range of food and non food at great prices.”

Posted 9 months ago

“Such great value for so little dosh… much needed”

Posted 9 months ago

“Very cheap for shopping”

Posted 9 months ago

“Shop here 3 times a week and prices are better than any other supermarket I use”

Posted 9 months ago

“*ATTENTION* LIDL ON THE FIDDLE: If you have ever paid by card especially if you got CASH BACK; I employ you to scrutinise any bank transactions from all Lidl stores as they as they will often take payments from your account twice; the new Lidl on Woodhouse Lane, Wigan has only been open a matter of months & already they have scammed me on two occasions 🤷‍♀️I have asked for £50 cash back in addition to my purchases, so £50+ & last week I noticed the payment has been been taken x2 from my account, I returned to the store explaining to the manager who told me that nothing can be done in store but passed me a Lidl brochure telling me “there’s a phone number inside so I should ring that” I promptly made the call, customer Services were very courteous at that point, however I have since been in contact with customer services on a couple of occasions as I expected reimbursement before now, most recently was yesterday(01/08/2022) my call was picked-up by some nonentity called Vicky who from the get go was threatening to end the call even though I was only asking a question in a calm manner; my question being, how/why have these transactions happened…? To which Vicky said “I have already answered that question”; & what was your answer I asked…? Vicky replied “My answer was that I have no answer to that question” SO What TF did you answer the phone for.!?!”

Posted 10 months ago

«
1
2
3
4
5
»

Lidl UK is rated 2.7 based on 541 reviews