“great offer on steak 4 for under £10.00 cook and full of fat tendons even though tenderized, was so bad throw the other 3 away so £10.00 for a really really bad steak its not worth it”
“Lidl Plus - THE BIGGEST SCAM. I've had it three times now that Lidl overpromised and overcharged me when I changed my purchasing behaviour due to Lidl Plus, just to find out at/after the checkout that coupons couldn't be applied due to "technical errors". They've overcharged me over £30 now. I've contacted customer support about it and after wasting my time with some nonsense back-and-forth emailing they essentially said it is my problem. Such a scam and I'm surprised no one has taken legal action against them yet.”
“I shop at lidl in Prestonpans, East Lothian a few times a week and the customer service is excellent. You never have to queue for long. I would like to say a big thank you to two kind people on the Lidl team. They go way beyond the call of duty and are so pleasant and helpful. It makes my shopping trio to Lidl a pleasure.
Thank you so much Catherine and Ryan and to everyone else at Lidl Prestonpans.”
“I slipped over in one of the Lidl stores in October last year. I contacted the helpful customer service. Having contacted the claims department, I got an email saying it might take up to 90 days to investigate and since that email, I heard nothing. I have been onto the head office, ir so I was told, who have been sympathetic and helpful. I then received an email from the claims dept saying they didn't think there was a case to answer but offered me £100 voucher! I've accepted that but a month later and another phone call to head office, I have yet to receive the voucher.
Lidl claims can only be contacted by email! I feel I have just been ignored.
I had a very badly bruised leg, which even now, the bruises can still be seen.
I would have given no stars but that option is not available.”
“I'm a big fan of middle isle tools as a mechanic the tools are ideal for occasional use maybe couple of times a week and three year guarantee can't be beaten but I bought the impact gun thinking I could work with it !
I mostly use air tools but I thought maybe I could use impact gun outside of shed for simple jobs maybe set of brake pads if something blocking the lift. I don't know how many wheels lidl tried to remove with impact gun but it wasn't run of the mill everyday cars. No doubt you'll say to break studs with wheel brace first but that defeats the purpose!! Once you have studs slackened sure a monkey could take them of then !!!”
“My recent visit to the Lidl store in Watford was very disappointing. Upon entering, I went to the bakery section where a girl was taking bread out of the oven. I kindly asked her if she was baking a rye bloomer loaf, but she responded in a snappy and condescending tone, saying, "Can you wait another 5 minutes?" She turned away while I was trying to explain that it was just a question and that I didn't need it immediately.
I decided to move on and continue my shopping. Later, while I was in the checkout line, I saw her being called to open register number 1.
Unfortunately, I couldn't see her name, but I am certain that I will NEVER return to this store.
Customer service is crucial, and unfortunately, this experience left me very dissatisfied.”
“Your maris piper potatoes are awful, once you have peeled all the black away they turn to water in no time. Also your mince meat in the new package is all mush together, i used to love Lidl but think i will be shopping elsewhere”
“Having complained last year about the quality of the potatoes I hoped that there would be a significant improvement.Unfortunately having purchased a bag of Maris piper from our local store in Richmond,N.Yorks today and peeled them every single one was grey and not fit for consumption.If this is the way you rectify a problem I suggest you alter your supplier or stop selling them.”
“Ive complained on more than one occasion about the fresh food items at Lid at SA5
The potatoes are not fit for human consumption, allway got frost black spots on them, which is a result of spending time in a chiller at very low temperatures.
The mushrooms last for 2 days at most after purchase. Their onions always include a couple of soft sprouting examples included in the pack.
Prices are not as good as people think Marks and Spencer are selling basics cheaper than Lidl offering superb quality food that lasts in your fridge for a week.Where would you prefer to shop I know where I'm not spending any more of my money in future.”
