“We opened 2 cans of Deluxe French Onion and Red wine soup for lunch today.
It was far too sweet, completely tasteless and not pleasant to eat.
Very disappointed.”
“I shopped in your Tovil store yesterday and I have to say the blue baskets you to put your shopping in as you go around were discussing.
They were all dirty really dirty”
“I purchased 2 tins of your new Deluxe French Onion & Red Wine Soup, from your Loudwater store, High Wycombe.
It was the worse soup I’ve ever tasted, so sweet & the texture in my mouth was very glutinous, quite disgusting.
I’ll be taking the one remaining tin back to the store for a refund.”
“got kicked out of the store for having my support dog with me. there is a sign saying assistance dogs are allowed, but a security guard made me leave with mine. i know that in will not be able to go into a shop independently again after this embarrassing, scary and demoralising experience. more needs to be done to enable people with hidden disabilities access spaces.”
“2nd peace of fillet steak from the mexborough store
The top you can see looks great,the bottom you cannot see has Grissel running through it. Aldi steak is in clear plastic rapping you can see both sides”
“great offer on steak 4 for under £10.00 cook and full of fat tendons even though tenderized, was so bad throw the other 3 away so £10.00 for a really really bad steak its not worth it”
“Lidl Plus - THE BIGGEST SCAM. I've had it three times now that Lidl overpromised and overcharged me when I changed my purchasing behaviour due to Lidl Plus, just to find out at/after the checkout that coupons couldn't be applied due to "technical errors". They've overcharged me over £30 now. I've contacted customer support about it and after wasting my time with some nonsense back-and-forth emailing they essentially said it is my problem. Such a scam and I'm surprised no one has taken legal action against them yet.”
“I slipped over in one of the Lidl stores in October last year. I contacted the helpful customer service. Having contacted the claims department, I got an email saying it might take up to 90 days to investigate and since that email, I heard nothing. I have been onto the head office, ir so I was told, who have been sympathetic and helpful. I then received an email from the claims dept saying they didn't think there was a case to answer but offered me £100 voucher! I've accepted that but a month later and another phone call to head office, I have yet to receive the voucher.
Lidl claims can only be contacted by email! I feel I have just been ignored.
I had a very badly bruised leg, which even now, the bruises can still be seen.
I would have given no stars but that option is not available.”
“My recent visit to the Lidl store in Watford was very disappointing. Upon entering, I went to the bakery section where a girl was taking bread out of the oven. I kindly asked her if she was baking a rye bloomer loaf, but she responded in a snappy and condescending tone, saying, "Can you wait another 5 minutes?" She turned away while I was trying to explain that it was just a question and that I didn't need it immediately.
I decided to move on and continue my shopping. Later, while I was in the checkout line, I saw her being called to open register number 1.
Unfortunately, I couldn't see her name, but I am certain that I will NEVER return to this store.
Customer service is crucial, and unfortunately, this experience left me very dissatisfied.”
“Your maris piper potatoes are awful, once you have peeled all the black away they turn to water in no time. Also your mince meat in the new package is all mush together, i used to love Lidl but think i will be shopping elsewhere”
“Having complained last year about the quality of the potatoes I hoped that there would be a significant improvement.Unfortunately having purchased a bag of Maris piper from our local store in Richmond,N.Yorks today and peeled them every single one was grey and not fit for consumption.If this is the way you rectify a problem I suggest you alter your supplier or stop selling them.”
“Ive complained on more than one occasion about the fresh food items at Lid at SA5
The potatoes are not fit for human consumption, allway got frost black spots on them, which is a result of spending time in a chiller at very low temperatures.
The mushrooms last for 2 days at most after purchase. Their onions always include a couple of soft sprouting examples included in the pack.
Prices are not as good as people think Marks and Spencer are selling basics cheaper than Lidl offering superb quality food that lasts in your fridge for a week.Where would you prefer to shop I know where I'm not spending any more of my money in future.”
