Lidl UK Reviews

2.7 Rating 598 Reviews
39 %
of reviewers recommend Lidl UK
2.7
Based on 598 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.7 out of 5
Visit Website

Write Your review

Tell us how Lidl UK made you happy
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Lidl UK 1 star review on 27th April 2024
Falco
Lidl UK 1 star review on 16th February 2024
Anonymous
Lidl UK 1 star review on 22nd December 2022
Natalie Harris
Lidl UK 1 star review on 22nd December 2022
Natalie Harris
Lidl UK 1 star review on 22nd December 2022
Natalie Harris
Lidl UK 1 star review on 5th November 2022
--
Lidl UK 1 star review on 5th November 2022
--
28
Anonymous
Anonymous  // 01/01/2019
I would like to say that Shay who works at Lidl, Morris Place, Finsbury Park, what an excellent, brilliant worker you have, on the self checkout tills, even though it was busy and he was assisting customers and had a couple red lights ( me in particular πŸ™ˆ) he was amazing and chatty and laughing with customers who seem to like his presence and assisted every customer without huffing and puffing like some staff in other competitors stores, he was excellent and assisted customers when needed and you know what every single customer I saw went away with a smile, Lidl he is an asset to your company, reading your reviews below, it's obvious customers and staff don't like a certain member of staff or want her there, Lidl, Morris Place Finsbury Park is very lucky to have Shay and your other shop floor staff.
Helpful Report
Posted 2 years ago
Well done Lidl with Aldi and M&S on your bumper Christmas sales πŸ‘Lidl you know how people are counting the pennies and you deliver for the customers, brilliant low prices and products, you have lovely shop floor staff, your management are a bit hit and miss, a smile wouldn't go a miss. My only aggro is that miss wonky eyes ( like other customers I have heard her talking to staff rudely and seen her eating christmas chocolates, her name is below B**H G****Y) I am just fathomed is to why she is still there, she is not a good look for your stores, according to staff she brags too much about her wealth and places she has holidayed and oh yeah, I overheard the checkout staff saying to customers " That for an aged mutt of a woman, she eats everything and doesn't do no work, just pretends to look busy and doesn't need the money." staff words not mine. Come on Lidl look after your proper staff and get rid of idle staff. But still I give you 5 stars because of excellent prices, products and shop floor staff and once again well done on your Christmas Sales, I can see one of the top floor going bust soon ( Morrisons) πŸ‘πŸ‘
Helpful Report
Posted 2 years ago
I am just crazy for your snacks, cheese looking wotsits, bacon streaks, onion rings and your keylimepie 🀀🀀 just amazing nom nom, and also cheap in price and affordable, thank you Lidl, you charge 59p for these big bag of crisp snacks, other supermarkets charge 95p, thanks Lidl for saving me money.
Helpful Report
Posted 2 years ago
Just amazing products and a nice selection of products, I adore your cheese section and ready made salad section, just every section has amazing affordable products. Thank you Lidl in this day and age whether people are working or not, thank you for making your products affordable and have customers leave your stores with some money/change in their pockets ( not like some other competitors who are increasing their prices by 30% and more, totally unaffordable for some customers in these challenging times) Thank you Lidl πŸ‘
Helpful Report
Posted 2 years ago
Prizes and products good and affordable especially during these difficult times
Helpful Report
Posted 2 years ago
Like most customers are complimenting you on Lidl, excellent bargains, excellent products, I just couldn't stop picking up stuff. Not even Miss Trunchball ( Beth Grundy) the manager could upset the customers today but hopefully she will be gone after Christmas ( 🀞) please keep up the good work and thank you to the staff who fill the shelves and help us customers at the self checkout β˜ƒοΈπŸŽ„
Helpful Report
Posted 2 years ago
Have lots of good quality reasonable priced bargains
Helpful Report
Posted 2 years ago
I enjoy shopping at Lidl , always something new for dinner! Like the way the app works , giving you discounts
Helpful Report
Posted 2 years ago
Had a lovely shopping experience, bought more than I should πŸ™ˆ your staff were on right form today, I love when your staff are happy and they work hard and have a banter with the customers and each other and management, I did over hear it was because a certain ogre of a manager is not around, I think it's the manager from below πŸ˜‚ but Lidl keep up the good work and keep your staff happy and if it means getting rid of the manager upsetting the staff and customers then so be it, see you next week Lidls and your happy staff.
Helpful Report
Posted 2 years ago
So so nice to see your staff back to normal or at least having a laugh with customers and having a laugh amongst themselves and still working hard at the same time, customers talking to staff mentioned that the tyrant manager ( Ms Grundy) has either been sacked 🀞🀞or maybe on a permanent holiday, hopefully the first one or both, just to see your staff happy Lidl is a joy to see, happy staff=happy customers!
Helpful Report
Posted 2 years ago
Excellent range of goods and bargains, love your ready made salads, and yes I get very annoyed when myself and customers still see that awful scarey manager (Beth Grundy)swanning around the store and her loud voice and attitude, hopefully Lidl big bosses will get rid of her soon because lookswise and recent events she will scare customers away and have your lovely lovely staff leaving ( fingers crossed 🀞she is gone soon for good) apart from that you have an excellent company, amazing staff ( bar Beth Grundy) and amazing products and deals, and for now I'm happy to shop here, oh and your Christmas goodies are to die for.
Helpful Report
Posted 2 years ago
Oh Lidl your bargains, store is killing me ( in a nice way) you go in to buy a few bits and pieces and you end up buying more than you should and need a bigger basket and it's cheap as chips and the products are amazing, brilliant, keep it up Lidl.
Helpful Report
Posted 2 years ago
Good price and quality items
Helpful Report
Posted 2 years ago
Friendly prices, good customer service and product availability at all time.
Helpful Report
Posted 2 years ago
It’s a bit late but Thankyou Lidl for sorting out the hard to open lacto free milk. Much better now. You do act on customer queries
Helpful Report
Posted 2 years ago
Always amazed at the quality and great value provided by this shop, as well as interesting groceries not easily found elsewhere.
Helpful Report
Posted 2 years ago
Lidl's Aldershot, Hampshire branch. Firstly, I must praise the store Manager Kripa - 5-stars. That's why I am prompted to post. Hardly ever spoke to her before. On 10.08.2021, she handled brilliantly an issue I had: calmly, politely listened, and then she logically addressed it, working with me, proving it was not related to the store or Lidl. That was very important. I have been shopping there since it opened. Never had to shop elsewhere if I could get the product quality and price there. ONLY after 3-4 weeks of no deliveries to the store, today I went and purchased bleach 2L elsewhere. Other staff I spoke to earlier on the matter have been good too. 17 or 18.08.2019, another member of staff evidently had 'clocked off' but still stopped to help me. A few years ago I saw someone doing a very diligent job, prompting me to say, "Where is the Manager when you need one?", meaning to see her do such a good job. Back came the reply, "I am the Manager." She is still there. Sorry, I can't post my name.
Helpful Report
Posted 2 years ago
Excellent customer service from staff at bentilee lidl stoke on trent couldn't be happier about my shopping experience and I go every week
Helpful Report
Posted 2 years ago
I love Lidl and do nearly 100% of my shopping there. I’m vegan so it would be good to have more selection but the fruit and vegetables are great! I buy the Alpro plant based chocolate but have to buy the Vanilla elsewhere and it’s more expensive so please could you stock it as well? Also vegan Magnum ice cream!!! Keep up the good work, the staff are always friendly and helpful.
Helpful Report
Posted 2 years ago
Very nice store
Helpful Report
Posted 2 years ago
Lidl UK is rated 2.7 based on 598 reviews