Lidl UK Reviews

Name: Lidl UK
Rating: 2.58

2.6 Rating 660 Reviews

37 %

of reviewers recommend Lidl UK

Company Reviews

Questions

Metrics

2.6

Based on 660 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5

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Lidl UK 1 star review on 26th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful friendly staff in Dalry !Well organised store!Super value!”

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Posted 4 years ago

“I shop once a week at lidl ,I find the staff are very friendly and always helpful. The store is clean and tidy and I know where everything is.”

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Posted 4 years ago

“I have been a chef for 28 years and always anti oven chips ,then I tried the triple cooked chips in beef dripping .wow what can I say .they crisp up amazingly in the oven light and fluffy in the middle and more importantly so much more healthy. If you take the time to read this please try them .”

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Posted 4 years ago

“Just the best.”

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Posted 4 years ago

“I really believe in supporting British/English companies, but this German company takes some beating. As a 74 year old living on a pension, price and quality are very important to me. They also only sell British meat and dairy products and source many items from UK growers and food processors. Quick checkout and friendly staff, make me a fan.”

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Posted 5 years ago

“I recently visited my local Lidl store in Gorseinon, with the threat of covid 19 at the moment, it was very daunting. The staff there went above and beyond to assist me as I’m a disabled woman. The manager Rebecca was absolutely faultless as were the ladies on the till . Rebecca packed all my shopping for me. And also carried 2 quite heavy bags to the car for me . Fantastic staff . Thankyou xxxx”

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Posted 5 years ago

“Shopping as it should be.”

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Posted 5 years ago

“Amazing selection of fruit and vegetables! Promotes healthy products. What I love about Lidl’s is their bakery and how they manage to make delicious bread and pastries and how they handle making it clean and sanitary. I also love the meat selection aswell and the chef select sections. Also I love how in lidl they never put up unhealthy snacks on display and basically hide away all their chocolate 😂, they also have great prices! Better than any other uk super market!”

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Posted 5 years ago

“Lots of choice of products reasonably priced.”

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Posted 5 years ago

“Live lidl fruit meat & middle aisle bargains. Today went to llanishen store cardiff. Was busy had to go in the store for basket . Was annoyed at area manager prancing around whilst staff as usual very busy . Why dont they get shot of area managers that use up so much budget on big cars and even bigger wages. They could employ more staff that are useful to the stores not the useless penpushers that cause unnecessary stress to the happy helpful workers . JUST SAYING”

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Posted 5 years ago

“I purchased some car seat covers for our vauxhall Mokka, they did not fit, sent back, I bought a set from lidls, so pleased fitted perfect and a 3rd of the price.”

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Posted 5 years ago

“Past few Christmases purchased the Deluxe wiltshire ham joint with orange and bay leaf.As soon as they go on shelf they fly out the door.This is so tasty ,and good few portions easy to carve.lidl has lots of deluxe items which never dissapoints..”

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Posted 5 years ago

“Highly satisfied this Christmas with your Delux 24 month matured Christmas Pudding. Superb quality with the old fashioned tastes of a home made Pudding.very good value for money to be recommended .”

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Posted 5 years ago

“Applying under 3 year guarantee. Excellent service by Pete in Lidl Customer Services. Very clear about options and pleasant conversation. (I buy a lot of ambient goods and fresh food through Lidl. Occasionally but rarely am I dissatisfied with quality - my preferred retailer.)”

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Posted 5 years ago

“Best company ever. I had few jobs until now but I had to admit that it was my best choice that I joined this company last year. Really nice team almost like a family, good staff , and good employee discounts and a nice manager.”

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Posted 5 years ago

“I enjoy shopping here, they are great value for money, I used to shop at Tesco but Lidl is so much cheaper, also they have a good selection of items for the home and garden, love it 😍”

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Posted 5 years ago

“Buy twice the amount you'd get in places like asda.”

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Posted 5 years ago

“Great prices and improving quality”

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Posted 5 years ago

“bought an item for E70 but when i used it a couple of weeks later it was not very good. i could not find my receipt so called their customer service team. the lady was polite and very helpful and after i gave her the relevant information she said she would send a letter confirming that i could take it back to the store for a refund. the letter arrived the next day. wish other companies customer service were so helpful and prompt.”

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Posted 5 years ago

“For good value you can't beat lidl, especially their meat, beef rates like beef should. Kicks other supermarkets into touch.”

Helpful Report

Posted 5 years ago

Lidl UK is rated 2.6 based on 660 reviews