Lidl UK Reviews

2.7 Rating 598 Reviews
39 %
of reviewers recommend Lidl UK
2.7
Based on 598 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.7 out of 5
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Lidl UK 1 star review on 27th April 2024
Falco
Lidl UK 1 star review on 16th February 2024
Anonymous
Lidl UK 1 star review on 22nd December 2022
Natalie Harris
Lidl UK 1 star review on 22nd December 2022
Natalie Harris
Lidl UK 1 star review on 22nd December 2022
Natalie Harris
Lidl UK 1 star review on 5th November 2022
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Lidl UK 1 star review on 5th November 2022
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28
Anonymous
Anonymous  // 01/01/2019
Fantastic Staff Fantastic Service Upperton Road Lidl Leicester We would like to express our special thank you to the staff at the Upperton Road Lidl, Leicester, for their hard work and the excellent service they have provided to our community. The staff are:- Veronika - A simple "Hello!" from her goes a long way. Her gesture is very welcoming and relaxing.Thanks, Veronika.Isaac - A very, very helpful young man especially to senior shoppers and of course, to all other customers needing assistance. We do appreciate your kind consideration.Keep up with your good work. Thank you, Isaac. Sarah - She has a pleasant, affective smile which radiates warmth. It relaxes us and makes our shopping at Lidl stress free! Thank you, Sarah.Raf - Not afraid to go on his hands and knees and ensure the shelves are well stocked. Raf also has a sincere and caring customer approach. For example, if he sees an elderly customer needing assistance. Raf wasted no time to offer his help by ensuring a checkout counter is readily available to serve them. Thank you, Raf for your kind consideration which is very well received. David - Very helpful and very organised. He has a methodical work approach, rotating stock and replenishing the shelves. David is also quick to prioritise a situation. His preparedness and mannerism helps to give a very efficient service and saves time. For example, if he observed a build-up of customers queuing. He has no hesitation to open the checkout counter to avoid keeping customers waiting. That's fantastic! Thanks, David. Erika - I accidentally dropped a jar of sauce near the checkout. Erika not only quickly cleaned up the mess but also replaced the jar of sauce! Erika's Safety First approach tells me that she is naturally a very caring and kind person and that's very reassuring. She also helped me numerous times to scan my Lidl Plus card. Thank you, Erika.Khadeeja - She, too, has no hesitation in cleaning up any mess or damp on the floor. Safety First approach is great. Thank you, Khadeeja for your speedy and caring action. It's very much appreciated.  Olivia - Always busy with the oven! Baking and more baking! We wouldn't like to be in her position on a hot summer day. But then, keep going, Olivia! We love your bread and cakes. You keep all of us very happy, indeed. Well Done!  Jay - Saturday is always a busy day for shoppers at Lidl. Jay's rapid and good organisational skill to cope with on-the-spot demand for service is great. For example, Jay will call out for his colleagues to the checkout to serve queuing customers and he, too will do the same with serving the customers. Thanks, Jay.Robin - Very easy to talk to and very knowledgeable about the product Lidl has in store. If you can't find what you are looking for. Find Robin and he is sure to help you! Thanks, Robin, for taking care of your customers. Grant - Always friendly and cheerful and ready to help.No job is too small for him. Thanks, Grant.Liam - Another great staff member who will go over and beyond his call of duty to help his customer even though he was on his way out of the store after the end of his shift. Liam never turns any customer down should they ask for his assistance. Thanks, Liam.Sabesan - Always rotating the stock before refilling the shelves. If anyone should ask Sabesan for help, he will stop whatever he is doing and waste no time to assist the enquirer. Thanks, Sabesan. Robert (Security Guard) - Quietly spoken man but very efficient in his patrol in the store. He is also very observant and very vigilant in his watch. He gives us a sense of feeling safe while shopping in the store and that's very reassuring. Thank you, Robert.The staff at the Upperton Road Lidl has always been very friendly, helpful.and professional at all times. It is their behaviour and mannerism that encourages us time and again to continue to shop at the store. Thank you once again, EVERYONE!
Helpful Report
Posted 2 years ago
Helpful staff, good selection of food.
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Posted 2 years ago
Albert rooster jersey potatoes are rubbish
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Posted 3 years ago
Ribeye steak and luxury steak chips. We have just had the best steaks ever 😍. So juicy, tender and full of flavour. Will definitely be getting these again from lidls, highly recommended teamed with their luxury chips, some chestnut mushrooms, peppercorn sauce, peas and onion rings. Thanks very much lidl
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Posted 3 years ago
I bought the Lidl Silver slate turkey for our Christmas meal. I can honestly say it was the best turkey we have ever had from anywhere. So much meat on it and moist too, it was worth paying a bit more for such a fabulous product. Also thanks so much for the Lidl Plus card - just brilliant. Well done Lidl.
Helpful Report
Posted 3 years ago
Friendly helpful and very good on price and the food in general is of a very high standard with lot of choice and options They cove every think you need fresh bread cake Ect meats of all kinds and free range eggs and many more also drinks are great value for the money and high quality. I also like the little bit of tools and clothes not to mention toys at great value going into Christmas. Also don’t forget to down load the app you save on your shopping and get email all the latest best offer and vouchers oh and they Deliver You really can’t ask for much more go on give them a try you won’t be sorry trust me.
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Posted 3 years ago
The customer service was absolutely fantastic in dealing with my enquiries.
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Posted 3 years ago
Fresh veg and meat always look fresh and a must buy. Centre aisle goods always worth a look at. Prices lower than the rest, by far, Lidle is best.
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Posted 3 years ago
Bought black pudding 4 slices from Lidl in Monmouth, they are the best flavoured black pudding I’ve tried, well worth checking out if you like black pudding
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Posted 3 years ago
Bought mini oven over year ago stopped working got in touch with customer service Who took details put me thru to germany (english spoken) took some details sent returns lable packet it up ,took it to near by pick up shop for ups it was picked up same day (fri) recived email few days later new one delivered following friday ,cant get better than that.
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Posted 3 years ago
Excellent value for money, no silly queuing outside, food quality spot on, staff friendly and helpful.
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Posted 3 years ago
Helpful friendly staff in Dalry !Well organised store!Super value!
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Posted 3 years ago
I shop once a week at lidl ,I find the staff are very friendly and always helpful. The store is clean and tidy and I know where everything is.
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Posted 3 years ago
I have been a chef for 28 years and always anti oven chips ,then I tried the triple cooked chips in beef dripping .wow what can I say .they crisp up amazingly in the oven light and fluffy in the middle and more importantly so much more healthy. If you take the time to read this please try them .
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Posted 3 years ago
Just the best.
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Posted 3 years ago
I really believe in supporting British/English companies, but this German company takes some beating. As a 74 year old living on a pension, price and quality are very important to me. They also only sell British meat and dairy products and source many items from UK growers and food processors. Quick checkout and friendly staff, make me a fan.
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Posted 4 years ago
I recently visited my local Lidl store in Gorseinon, with the threat of covid 19 at the moment, it was very daunting. The staff there went above and beyond to assist me as I’m a disabled woman. The manager Rebecca was absolutely faultless as were the ladies on the till . Rebecca packed all my shopping for me. And also carried 2 quite heavy bags to the car for me . Fantastic staff . Thankyou xxxx
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Posted 4 years ago
Shopping as it should be.
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Posted 4 years ago
Amazing selection of fruit and vegetables! Promotes healthy products. What I love about Lidl’s is their bakery and how they manage to make delicious bread and pastries and how they handle making it clean and sanitary. I also love the meat selection aswell and the chef select sections. Also I love how in lidl they never put up unhealthy snacks on display and basically hide away all their chocolate 😂, they also have great prices! Better than any other uk super market!
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Posted 4 years ago
Lots of choice of products reasonably priced.
Helpful Report
Posted 4 years ago
Lidl UK is rated 2.7 based on 598 reviews