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NewChic Reviews

3.6 Rating 4,874 Reviews
64 %
of reviewers recommend NewChic
3.6
Based on 4,874 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 64%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
2.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 5 star review on 23rd July 2022
Refund Money
NewChic 5 star review on 10th March 2021
David
NewChic 5 star review on 6th March 2021
Anonymous
NewChic 1 star review on 3rd March 2021
Anonymous
65
Anonymous
Anonymous  // 01/01/2019
The package arrived early, but the jacket was small. I wanted to replace with a larger one, but only after purchasing it did I discover that the garments can be changed. If I had known before I would not have bought anything. All companies allow changes in case of wrong size, so for me it is to be avoided.
Helpful Report
Posted 4 years ago
the quality of the clothing was disappointing and one of the shirts has a hole in the seam. It is quite upsetting as they were for a gift
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Posted 4 years ago
Wrong color. I have already send a picture.
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Posted 4 years ago
All the clothing I bough from New Chic I needed to give away because I followed the chats from New Chic and the clothing was so big none of then fit me. New Chic needed to fix the chart for Americans. I like the clothing they are pretty but I could not were then.
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Posted 4 years ago
Hatte die Stiefel 1mal an und bekam auf einer Wiese nasse Füsse.
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Posted 4 years ago
Die Rückgabe ist zu schwierig.
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Posted 4 years ago
The embroidery shoes were supposed to be leather as advertised on the description. They were cheap looking and not leather . So we ordered 2 leather shoes. We like the shoes for much less money. Please give us a partial refund for the correct price.
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Posted 4 years ago
Request to return was answered with stupid phrases. Why do you not add a retoure function in the self service as other shops? Most customer-unfriendly shop I've ever used.
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Posted 4 years ago
I have not received my order and it’s way over the due date !!
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Posted 4 years ago
The fabric on the tops I bought fo my wife are nothing like what we expected..They were listed as T-shirt style material nstead they are Polyester and really uncomfortable..I want to return them for a softer fabric top..
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Posted 4 years ago
las medias fueron pedidas en 5 articulos y en cada una el patron era distinto. Solo con 2 se soluciona pidiendo una talla mas, pero en las otras tienen patrones distintos. La calidad de los productos es buena
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Posted 4 years ago
Qualité du tissu et la coupe
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Posted 4 years ago
I ordered the size 14 received XXL - this is a Christmas Present and therefore no time to get it returned and replaced - especially under COVID restrictions -can you send me a replacement NOW & I will return theXXL a.s.a.p.? American size L)
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Posted 4 years ago
The jumper looks and feels nothing like the picture. It's cheap fabric, not fluffy, the wrong colour, shapeless with a low neckline not a high roll neck. Very cheap and nothing I would ever have ordered. I'd like to return and have a refund.
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Posted 4 years ago
no quality in all aspects
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Posted 4 years ago
honestly finish quality of clothes is terrible, flee market clothes bad quality, my first buy and will be my last
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Posted 4 years ago
La qualité des tissus n'est pas à la hauteur....tissus vraiment médiocres. le rendu est beaucoup mieux sur les photos de présentation que dans la réalité.
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Posted 4 years ago
Clothing was cheap fabrics and ugly and much smaller than the size on the label. In the past I have bought clothing from Newchic and it was ok but this is rubbish. Advise everyone to steer clear.
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Posted 4 years ago
It is not what I ordered,
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Posted 4 years ago
Ich habe meine Bestellung zu spät bekommen.
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Posted 4 years ago
NewChic is rated 3.6 based on 4,874 reviews