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NewChic Reviews

3.6 Rating 4,874 Reviews
64 %
of reviewers recommend NewChic
3.6
Based on 4,874 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 64%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
2.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 5 star review on 23rd July 2022
Refund Money
NewChic 5 star review on 10th March 2021
David
NewChic 5 star review on 6th March 2021
Anonymous
NewChic 1 star review on 3rd March 2021
Anonymous
65
Anonymous
Anonymous  // 01/01/2019
The shirt I received looks nothing like the picture on the site. Very poor quality as well.
Helpful Report
Posted 4 years ago
I received my order but it didn't look like the one advertised - the colours were different and not as attractive - conequently - would not order from this company again - even though it was cheap.
Helpful Report
Posted 4 years ago
The jacket arrived and I couldn't believe it, I ordered large and what I received would just about fit my 10 year old granddaughter! Also looks nothing like the photo! No paperwork,delivery note,returns note, nothing! Appalling!
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Posted 4 years ago
The stuff I got was not the same as on the provided Picture Dietmar
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Posted 4 years ago
well ... they stole my money. took my online order, processed my payment, and never sent my delivery. i contacted customer support and they told me it was my problem to solve.
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Posted 4 years ago
The sizes for the xl underwear where more like a xs and you can definitely tell made in china looks like they where bought from wish very cheaply made and at 7 and 10 dollars a pair definitely a rip off
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Posted 4 years ago
Deux items commandés : deux grandeurs complètement différentes ! Un beaucoup trop grand et un beaucoup trop petit. Terriblement déçue. Cependant, livraison rapide.
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Posted 4 years ago
décevant. tunique mal taillée et dans un tissu de mauvaise qualité, loin de la photo du site. Blouson beaucoup trop grand, tissu tout mou . tee-shirt enfant correct. un article annulé et deux articles manquants
Helpful Report
Posted 4 years ago
Ordered 3 items One too small Two too large This shows that their sizes are not consistent and not in tune with European/US measurements. Waited 5 weeks for delivery This company is Chinese. Best avoided Their help lines do not do what they say. You have been warned!
Helpful Report
Posted 4 years ago
These shoes make me feel i´m barefoot
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Posted 4 years ago
I received my order, but I'm very disappointed to have spent my money or should I say "wasted". The quality of the product is far from what is shown in the advert. It's not comfortable at all, and therefore cannot be used. The only option is to put it in the trash can. First experience gone really bad.
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Posted 4 years ago
la taille des bottes n'est pas celle demandée. Donc à nouveau, réclamation, retour du produit et attente des nouvelles bottes qui je l'espère auront la bonne taille
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Posted 4 years ago
reçu, mais très moche !! mal coupé, tissus de mauvaise qualité, ne correspond pas aux tailles (trop petit ) !! Je m'en doutais, mais j'ai voulu essayer.... je ne recommencerai pas et ne commanderai plus jamais rien à new chic !!
Helpful Report
Posted 4 years ago
Quality of products are not matching the prices at all, very substandard quality, customers who once ordered might not order again if quality standard and pricing not considered.
Helpful Report
Posted 4 years ago
Too high price for too poor quality. Low quality fabrics and completely different from photos. I am going to send clothes back, hoping to get my Money back. It is not worthy at all!
Helpful Report
Posted 4 years ago
Product was very very poor quality, material was sub standard and it did not look like it did in the pictures .....
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Posted 4 years ago
Item looks nothing like the online image
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Posted 4 years ago
Do not buy this coat, very very lightweight and very poor quality plus button fell off as I opened package. Not worth the money I will use it as a wall hanging.
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Posted 4 years ago
Size of garment was way too small. Fabric was not as specified. It was 100% polyester not cotton/polyester as specified. I was very disappointed in the quality.
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Posted 4 years ago
The delivery was received 11/9/20, not 10/30. The clothing was of poor quality. The material is thin, the hems are unfinished or have loose threads. The pants that I had ordered are nothing like the picture on line. I have called to return my order on 11/19/20. I was told I would hear from someone within 24 hours. It is now 11/22 and have not received an email with return instructions. I am very disappointed Laura Colf
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Posted 4 years ago
NewChic is rated 3.6 based on 4,874 reviews