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NewChic Reviews

3.6 Rating 4,874 Reviews
64 %
of reviewers recommend NewChic
3.6
Based on 4,874 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 64%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
2.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 5 star review on 23rd July 2022
Refund Money
NewChic 5 star review on 10th March 2021
David
NewChic 5 star review on 6th March 2021
Anonymous
NewChic 1 star review on 3rd March 2021
Anonymous
65
Anonymous
Anonymous  // 01/01/2019
All sizes are wrong
Helpful Report
Posted 4 years ago
The product is very low and totally low grade quality as compared to the money I paid, will never ever buy or recommend your services to anyone. I am really very disappointed
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Posted 4 years ago
Have not received shoes yet. When I get product response may be better
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Posted 4 years ago
Item far too small and made with zipper on the wrong side for a man's jacket.
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Posted 4 years ago
My coat arrived with a broken button. They did not offer a replacement, did not offer returns service and offered me just $1 as a compensation. Will not purchase from them again.
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Posted 4 years ago
I received partially. One order is still left. In addition, the coat I ordered was ok though packing is terrible. It was not folded and when it arrived, it was so messy. I had to iron on it. Item was not bad but if your packings are same as before, I will never order you.
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Posted 4 years ago
the look in sale picture was nothing to do with the real thing, buying it have been a bad experience. the product was: Chaqueta de cuello subido con cremallera para hombres
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Posted 4 years ago
The iPhone case looked good, but when it was on the belt, it didn't open up enough to put anything in it, let alone a phone.
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Posted 4 years ago
The Quality of The products
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Posted 4 years ago
Ordered a pair of boots which "appeared" on the website to be purple suede. What I got was some cheap man made fabric in a strange shade of red. I have been trying to get a return label for 10 days and they will not provide one, they keep asking for pictures etc. An offer of a 20% refund - why should I give them 80% of what I paid? Should be the other way around! Will not shop there again.
NewChic 1 star review on 16th November 2020
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Posted 4 years ago
Poor quality of clothing. Very thin tissues... :(
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Posted 4 years ago
Very very crappy polyester all over quality non breathable all sweaty, Asian sizes not suited for Europe even if you order big size you look bulky.
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Posted 4 years ago
Rubbish on the photo they all looked single roses but looked liked a fade piece of paper binned the lot very dissapointed
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Posted 4 years ago
I am very very very disappointed with the shoes ! They are of a very poor quality - the photos are grossly misleading. Please return my money in full. The white shirt was fine. I am a very unhappy customer. I am not sure if you really care about feedback to take it seriously - but - I would if I were you ! A.L.Bhardwaja
Helpful Report
Posted 4 years ago
The clothing received may be of a Chinese figure3xL.Can't wear it at all,Can it be replaced with a large xL4 or 5?
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Posted 4 years ago
Poor quality items that have strange sizing and feel very synthetic and cheap. The acrylic knit jumper has a colour fault on the front. Contacted WebChat to arrange a return but no Return Note and I must pay the postage to China.
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Posted 4 years ago
La matière du sweat est la même que celle des maillots de foot, c'est vraiment nul
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Posted 4 years ago
Completely wrong sizes,and sent things that I did not order, order not complete.
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Posted 4 years ago
The size is too big for S
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Posted 4 years ago
The fabric is very bad and cheap , not like picture الخامه سيئه ورخيصه وبعيد عن الصوره الطباعه شينه
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Posted 4 years ago
NewChic is rated 3.6 based on 4,874 reviews