New Look Reviews

Name: New Look
Rating: 4.08

4.1 Rating 540 Reviews

80 %

of reviewers recommend New Look

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4.1

Based on 540 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email

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New Look 1 star review on 21st October 2024

Pooja

New Look 1 star review on 10th November 2023

Anonymous

New Look 5 star review on 19th October 2022

Anonymous

New Look 1 star review on 7th April 2022

Sheyla

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly and helpful”

Helpful Report

Posted 9 years ago

“Quick at the tills when paying”

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Posted 9 years ago

“The quality clothes brought exceeded my expectation. Huge range of styles at a good price, the quality of the clothing items was good.”

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Posted 9 years ago

“By holding my sale items for me as I rummaged through the sale rack for more items”

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Posted 9 years ago

“Everything arrived super quickly, can return for free”

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Posted 9 years ago

“Sale items buy one get one free 2 tops for £6 !”

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Posted 9 years ago

“Good price and quality of product, quick delivery.”

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Posted 9 years ago

“Great bargains in the sale & great service !”

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Posted 9 years ago

“The clothing is great, good price and good for sizing. The customer service in store is not very good!”

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Posted 9 years ago

“New look always have the best deals and offers. All their products are stylish and affordable.”

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Posted 9 years ago

“Friendly staff, really helpful in assisting me to choose the correct outfit for my party.”

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Posted 9 years ago

“Friendly staff, really helpful in assisting me to choose the correct outfit for my party.”

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Posted 9 years ago

“Quick delivery and returns”

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Posted 9 years ago

“Been a new look shopper for years and I'm never disappointed with the quality of clothing, shoes or accessories. The staff are first class and their website is brilliant, super easy to use! I honestly can't say enough good things about this company.”

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Posted 9 years ago

“Literally love this, all fit so well and are always in for the fashion. Great quality and all my clothes are from there. And they have plus size and petite so it suits EVERYONE and also if does men”

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Posted 9 years ago

“I love the option of click and collect. Good fashionable clothes for ages ranges of my daughter and me. Always good sales on”

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Posted 9 years ago

“Great bargain sale items. Didn't get a email confirmation of order or notification to say my items were ready to collect. Wondered if I actually ordered the items as it didn't state on the app. Had to sign in online to check the status of my order.”

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Posted 9 years ago

“Fast delivery, very helpful”

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Posted 9 years ago

“I ordered two pairs of shoes for a hen do. One pair turned up with one size 6 and one size 5 and were completely ruined, scuff marks all over, so not only were the sizes not checked but the quality was no checked either. They were shoes that I would have chosen to keep and when I went to re-order they were out of stock, very disappointed. I had no choice but to keep the other pair as I didn't have time to find something else for the hen do, and this pair had the soles coming away, even though they were brand new. I had to pay to have them stuck down, so not such a cheap bargain after all from Newlook. The upside is the customer service was great, but I will be aware from now on that you certainly get what you pay for, and on top of that I don't actually consider Newlook cheap anymore, so even though the prices have gone up, the quality hasn't. Will not be purchasing shoes from there again, annoying as this was my go to for reasonable shoes.”

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Posted 9 years ago

“Very well presented and easy to find what I was looking for”

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Posted 9 years ago

New Look is rated 4.1 based on 540 reviews