New Look Reviews

Name: New Look
Rating: 4.14

4.1 Rating 527 Reviews

82 %

of reviewers recommend New Look

Company Reviews

Questions

Metrics

4.1

Based on 527 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 42%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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New Look 1 star review on 21st October 2024

Pooja

New Look 1 star review on 10th November 2023

Anonymous

New Look 5 star review on 19th October 2022

Anonymous

New Look 1 star review on 7th April 2022

Sheyla

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous variety of clothes for all, reasonably priced. Good quality”

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Posted 7 years ago

“I am pleased with the friendly and helpful staff who helped me when finding some black trousers. I asked for a size however they didn't have out in the shop, so they went back to look which was very helpful. Unfortunately they didn't have the size however they took extra time to order them for me.”

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Posted 7 years ago

“Helpful with sizing and information about stock.”

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Posted 7 years ago

“They always make me happy”

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Posted 7 years ago

“Great selection of clothes and good prices”

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Posted 7 years ago

“The staff were helpful and friendly, the clothing I bought was brilliant 10/10 would do again”

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Posted 7 years ago

“ordered online was a delivered fast”

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Posted 7 years ago

“nice staff”

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Posted 8 years ago

“Good quality clothes, fast delivery”

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Posted 8 years ago

“Love new look, cheap lovely clothing, always friendly staff.”

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Posted 8 years ago

“Good clothing”

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Posted 8 years ago

“The clothes I brought were to my satisfaction and were good qaulity and fair priced”

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Posted 8 years ago

“Found what I wanted and also great range of clothes.”

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Posted 8 years ago

“Friendly, courteous staff and always happy to help Lovely range of clothes”

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Posted 8 years ago

“Finally some nice fitting, flattering, summer friendly, affordable nursing attire!”

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Posted 8 years ago

“They didn t processed the order Bad comunication. Slow answers”

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Posted 8 years ago

“I got what I ordered”

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Posted 8 years ago

“They were quick and easy to buy from, always have some form of sale or discount applied - which makes makes parting with money a lot easier. Unfortunately, I didn't really like many of the clothes and so had to return them. My review is based on this return which went really well. I have had no issues, just returned (free), received a confirmation email as soon as they had the returns and the refund was issued within 10days. I thought this was a really reliable service and definitely put me at ease.”

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Posted 8 years ago

“Very quick service always polite”

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Posted 8 years ago

“Had a wonderful HR with my daughter shopping for clothes for me I'm in my 40's and daughter of 13 Only shop we can both go in and be happy Thank you to the kind staff in Lincoln too XX”

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Posted 8 years ago

New Look is rated 4.1 based on 527 reviews