New Look Reviews

Name: New Look
Rating: 4.14

4.1 Rating 527 Reviews

82 %

of reviewers recommend New Look

Company Reviews

Questions

Metrics

4.1

Based on 527 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 42%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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New Look 1 star review on 21st October 2024

Pooja

New Look 1 star review on 10th November 2023

Anonymous

New Look 5 star review on 19th October 2022

Anonymous

New Look 1 star review on 7th April 2022

Sheyla

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website was easy to navigate and that made the purchase easy and quick”

Helpful Report

Posted 8 years ago

“They have a really nice range of stylish summer clothing for ladies that are reasonably priced. I found their staff really friendly and helpful. It is one of four of five shops I always visit when looking for something to suit either myself or one of my daughters.”

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Posted 8 years ago

“customer service”

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Posted 8 years ago

“Good customer service”

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Posted 8 years ago

“Very good customer service. A variety of clothes and accessories perfect for everyone. However, I would advise you to try clothes on as some of the sizes come up small. Other than that my experience was fantastic. Would definitely recommend this shop and i will be visiting again.”

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Posted 8 years ago

“Great prices and good Tall range”

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Posted 8 years ago

“Quality of the clothes and my style”

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Posted 8 years ago

“Ordered online to collect, goods didnt fit but got instant gift voucher as refund! Perfect.”

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Posted 8 years ago

“Everything in order fitted well, shame delivery was late but I think this was down to delivery company rather than newlook”

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Posted 8 years ago

“Fantastic shop online or in store.... never shop anywhere else ... highly recommended”

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Posted 8 years ago

“Very good customer service, very helpful, when the product wasn't in stock they advised on how they can get my stock in”

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Posted 8 years ago

“Good sale offers and even with standard delivery items ordered arrived pretty quick.”

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Posted 8 years ago

“Amazing great quality products and great prices”

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Posted 8 years ago

“Reasonable prices for nice clothes”

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Posted 8 years ago

“I order clothes online to which they came within next day when it said 3-5 days. Packaging was perfect. Very good.”

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Posted 8 years ago

“easy to locate what i want, helpful staff”

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Posted 8 years ago

“My daughter paid next day delivery for an outfit she needed for a christening. She ordered daytime on the Thursday so should have been able to collect from the Staines store on the Friday. We went to pick up the order only to be told it wasn't there as the delivery driver couldn't find his way to the shop!!!”

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Posted 8 years ago

“Helpful staff. Good clothes”

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Posted 8 years ago

“Click and collect very easy to do staff are quick and helpfull. Always love newlook style , very good quality clothing.”

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Posted 8 years ago

“Easy site to follow, great sale, fast shipping and items as per description”

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Posted 8 years ago

New Look is rated 4.1 based on 527 reviews