New Look Reviews

Name: New Look
Rating: 4.12

4.1 Rating 531 Reviews

81 %

of reviewers recommend New Look

Company Reviews

Questions

Metrics

4.1

Based on 531 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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New Look 1 star review on 21st October 2024

Pooja

New Look 1 star review on 10th November 2023

Anonymous

New Look 5 star review on 19th October 2022

Anonymous

New Look 1 star review on 7th April 2022

Sheyla

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My daughter paid next day delivery for an outfit she needed for a christening. She ordered daytime on the Thursday so should have been able to collect from the Staines store on the Friday. We went to pick up the order only to be told it wasn't there as the delivery driver couldn't find his way to the shop!!!”

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Posted 8 years ago

“Helpful staff. Good clothes”

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Posted 8 years ago

“Click and collect very easy to do staff are quick and helpfull. Always love newlook style , very good quality clothing.”

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Posted 8 years ago

“Easy site to follow, great sale, fast shipping and items as per description”

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Posted 8 years ago

“Items came really quick & is easy to return”

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Posted 8 years ago

“Had the full outfit I wanted in store from a dress to shoes, bags and jewellery”

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Posted 8 years ago

“product looked lovely. service was good”

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Posted 8 years ago

“Love the new payment option for over 12 months. Plus size range is becoming so much more fashionable. Be nice if things were a little longer. But the two orders I got in the past week are just perfect. Thasbk you”

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Posted 8 years ago

“I bought several items and was very happy as all the clothing a correct fit for my size.”

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Posted 8 years ago

“Delivered right size”

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Posted 8 years ago

“The products are so good, the materials are lovely and worth the money, customer service is usually very good too.”

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Posted 8 years ago

“Very worth every penny you spend with them”

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Posted 8 years ago

“True sizes and good range”

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Posted 8 years ago

“Easy to use website, quick delivery, clear pictures of items”

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Posted 8 years ago

“Great value, fairly fast delivery”

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Posted 8 years ago

“I ordered an item online, this ordering process was very easy and straight forward. The item arrived in the time specified and staff were very pleasant in the shop.”

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Posted 8 years ago

“Love the clothing and prices. Great variety to choose from.”

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Posted 8 years ago

“Very pleasant staff and excellent service too”

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Posted 8 years ago

“I recently got a new job and felt I needed some new clothes for my new job. After not buying any new clothes in a while I felt a little lost when knowing what to buy. New Look Bognor Regis has such a clean and tidy store with so many outfit options that I was able to buy my new clothes very easily. I will be returning again and again!”

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Posted 8 years ago

“Excellent quality clothing and good choice of different styles and colours”

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Posted 8 years ago

New Look is rated 4.1 based on 531 reviews