New Look Reviews

Name: New Look
Rating: 4.14

4.1 Rating 527 Reviews

82 %

of reviewers recommend New Look

Company Reviews

Questions

Metrics

4.1

Based on 527 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 42%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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New Look 1 star review on 21st October 2024

Pooja

New Look 1 star review on 10th November 2023

Anonymous

New Look 5 star review on 19th October 2022

Anonymous

New Look 1 star review on 7th April 2022

Sheyla

Anonymous

Anonymous // 01/01/2019

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“Ordered online and received items within a week.”

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Posted 8 years ago

“Free click and collect and over 20 is free delivery at home”

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Posted 8 years ago

“Excellent value for money , great customer service !”

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Posted 8 years ago

“I the fact that they gave me text and email updates on what was happening with my package and the fact that the package/s mostly got here on time. In addition to this, the clothes that arrived were of high quality and securely packaged. Good prices.”

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Posted 8 years ago

“Very quick delivery and easy return system, would definitely use again! Great purchases for holiday!”

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Posted 8 years ago

“Fast delivery on an order”

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Posted 8 years ago

“Very pleasant staff & everything is easy to find”

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Posted 8 years ago

“My grand daughter and I shopped there today; the staff were friendly and helpful; my grand daughter bought most of her holiday clothes there and was so happy with her "buys". Thank you New Look for a happy shopping experience.”

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Posted 8 years ago

“Very extremely polite”

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Posted 8 years ago

“Quick delivery, reasonable prices, accurate size guide, high quality product”

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Posted 8 years ago

“The price of there clothing is exelent and shipping is fast if you wish to order on line and I also like the idea of the new look card where you can buy now pay later.”

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Posted 8 years ago

“The customer service was very polite and helpful they helped me find what I needed to online”

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Posted 8 years ago

“Exceptional clothing range and all reasonable prices”

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Posted 8 years ago

“Easy to purchase, friendly staff, lovely stock to choose from”

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Posted 8 years ago

“very good products, fair prices, clean and visually appealing stores”

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Posted 8 years ago

“Quick delivery you are kept well informed when you order will arrive down to a time scale, very impressed”

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Posted 8 years ago

“Was easy fun”

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Posted 8 years ago

“Customer service was amazing”

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Posted 8 years ago

“The website isreally well designed you can look at one specific area without having to look at everything and its really easy to order from aswell”

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Posted 8 years ago

“I ordered a jacket from New Look and once I received it it was better than the pictures online.”

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Posted 8 years ago

New Look is rated 4.1 based on 527 reviews