New Look Reviews

Name: New Look
Rating: 4.14

4.1 Rating 527 Reviews

82 %

of reviewers recommend New Look

Company Reviews

Questions

Metrics

4.1

Based on 527 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 42%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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New Look 1 star review on 21st October 2024

Pooja

New Look 1 star review on 10th November 2023

Anonymous

New Look 5 star review on 19th October 2022

Anonymous

New Look 1 star review on 7th April 2022

Sheyla

Anonymous

Anonymous // 01/01/2019

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“workers are always happy to help”

Helpful Report

Posted 7 years ago

“Always helpfull and find stock of itema if they dont have it and are always happy to find a alternative”

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Posted 7 years ago

“I was after a top what the manakin was wearing and i couldnt see it in the shop so i asked a member of staff, she took me straight to the tops and asled if i needed any more help”

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Posted 7 years ago

“I don't often get to treat myself . So being able to purchase some new clothes makes me feel a lot happier with myself”

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Posted 7 years ago

“The service in every store I have been to is terrible!! Need to up their game. The staff are ignorant and rude. They need a lesson in customer service!!!”

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Posted 7 years ago

“Lots to choose from. Staff that are friendly and super helpful.”

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Posted 7 years ago

“Came next day as promised, very well packaged”

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Posted 7 years ago

“Speedy delivery to store.”

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Posted 7 years ago

“Fast delivery, good prices”

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Posted 7 years ago

“Always willing to help and refer to something similar when item is not availiable.. . Easy to use website since updated”

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Posted 7 years ago

“Quality style and price”

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Posted 7 years ago

“I always love their clothes and they're a very high quality!”

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Posted 7 years ago

“Accurate sizes, competitive prices”

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Posted 7 years ago

“i had a giftcard to spend and the dress i bought had some cotton hanging so the lady knocked 10% off, so i got more for my money”

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Posted 7 years ago

“They had all the sizes I was looking for when I was choosing some clothes, fast delivery and just overall very happy with my purchase.”

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Posted 7 years ago

“Delivery was fine but the product wasn't what it looked like the size didn't feel it was the size”

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Posted 7 years ago

“Ordered 3 items to collect in store next day as needed for the following day, went to collect and had been sent the wrong colour dress :( Not very happy but girl instore was very happy and refunded what i had paid for delivery! Other than this, delivery time was as stated and would purchase again.”

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Posted 7 years ago

“Really nice helpful staff and reasonable prices of clothing love the place,always get what i need from there.”

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Posted 7 years ago

“Always happy to serve you a good selection of men's clothes”

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Posted 7 years ago

“Great clothes at great prices. Only issue is the delivery cost is a little pricey.”

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Posted 7 years ago

New Look is rated 4.1 based on 527 reviews