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New Look Reviews
4.1
Rating
535
Reviews
81
%
of reviewers recommend
New Look
Company
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Metrics
4.1
Based on 535 reviews
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"I got scammed by new look store. I received refund of only 2 time for 2 dress which is 23 \u00a3 and didn\u2019t got refund for blazer of 48\u00a3"
Pooja
"I got scammed by new look store. I received refund of only 2 time for 2 dress which is 23 \u00a3 and didn\u2019t got refund for blazer of 48\u00a3"
Pooja
"I got scammed by new look store. I received refund of only 2 time for 2 dress which is 23 \u00a3 and didn\u2019t got refund for blazer of 48\u00a3"
Pooja
"Sold my daughter a gift card that doesnt work and when she complained they BLOCKED HER!!!"
Anonymous
"Visited Bradford Store in Kirkgate on Monday 17 October 2022. Got a lovely Jacket and blouse reduced from \u00a355.98 to \u00a330. Great quality, look lovely and are machine washable. Blouse was \u00a311 and it looks like a designer, expensive one. Your survey was emailed to me but it\u2019s not working. Please enter me in the \u00a3200 prize draw would love some more New Look clothes. I have attached photos. Always loved NL right now with austerity it is an affordable way to look fantastic. My sister in law worked in the Skipton branch for about 15 years. Photos attached. I am size 8 to 10 and would love to try out and review clothes for you. Especially love my new buys and the Hallie leather look black jeans I bought last year (size 8). Alison"
Anonymous
"Visited Bradford Store in Kirkgate on Monday 17 October 2022. Got a lovely Jacket and blouse reduced from \u00a355.98 to \u00a330. Great quality, look lovely and are machine washable. Blouse was \u00a311 and it looks like a designer, expensive one. Your survey was emailed to me but it\u2019s not working. Please enter me in the \u00a3200 prize draw would love some more New Look clothes. I have attached photos. Always loved NL right now with austerity it is an affordable way to look fantastic. My sister in law worked in the Skipton branch for about 15 years. Photos attached. I am size 8 to 10 and would love to try out and review clothes for you. Especially love my new buys and the Hallie leather look black jeans I bought last year (size 8). Alison"
Anonymous
"I ordered some items from new look on November 2021 and they didn\u2019t arrive. I waited for a month a half an decided to cancel my order as they were Christmas gifts that clearly wouldn\u2019t arrive on time or at all. They proceeded to do the refund and all good. I decided to give it another go and do an order for march 2022 but it\u2019s been a month and nothing has arrived either. I proceeded to contact new look through WhatsApp and I got the refund but a horrible response saying they aren\u2019t able to provide a tracking number and that next time it\u2019s at \u201cmy own risk\u201d to order for things\u2026 \r\n\r\nQuite frankly I\u2019ve never had issues with my order as they\u2019ve always come through and I genuinely love their clothes. Now, I\u2019m giving a response that if my package doesn\u2019t arrive is my problem alluding I\u2019m just asking for refunds for fun. \r\n\r\nHonestly, very disappointed for their customer service and overall delivery. \r\n\r\nI\u2019m never ordering from here again and would t recommend it to anyone either since they just won\u2019t take responsibility for their lack of tracking system. \r\n\r\nSuch a shame."
Sheyla
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01/01/2019
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Anonymous
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“
Excellent service, friendly helpful girls/boys. Nothing too much for them, very helpful
”
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Posted 8 years ago
Anonymous
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“
Great value with great offers. Stores seem to have different items than each other rather than all stockig same but easy to order online.
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Posted 8 years ago
L.mcaulay
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“
Always service with a smile happy to help with sizes and quick email receipt
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Posted 8 years ago
Debra Joyce
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“
Excellent customer service
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Posted 8 years ago
Anonymous
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“
The New Look online sale offered unbeatable value for money, on superb quality goods ideal for gifting.
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Posted 8 years ago
Anonymous
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“
I was pleased with the service I received. I had to make a return after 28 days of the purchase date and was issued a credit note.
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Posted 8 years ago
SHARON AMANDA
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“
Staff happy and friendly.. found size I required from the stock room.
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Posted 8 years ago
Anonymous
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“
Fantastic shop. Staff are so helpful . Clothing and shoes are great quality. I always buy from there and always recommend to people. Im 49 years of age and they cater for my age group
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Posted 8 years ago
Dianne
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“
Motherwell newlook branch always friendly and helpful
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Posted 8 years ago
Anonymous
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“
happy to get
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Posted 8 years ago
Miakaluwa
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“
Their sale is massive plus extra discounts and I was happy to get what I wanted
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Posted 8 years ago
Amber Oddie
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“
The staff are always helpful. the items are affordable and good value for money. returns are easy to do and they always have trendy clothes
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Posted 8 years ago
Anonymous
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“
Very quick with orders and easy to return if something doesnt fit.
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Posted 8 years ago
Anonymous
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“
Love this clothing line. Good quality and affordable price.
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Posted 8 years ago
Anna Mae Cacayan
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“
My girls like their school shoes
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Posted 8 years ago
Ameina Swingler
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“
Friendly and helpful
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Posted 8 years ago
Fiona
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Quick at the tills when paying
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Posted 8 years ago
Anonymous
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“
The quality clothes brought exceeded my expectation. Huge range of styles at a good price, the quality of the clothing items was good.
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Posted 8 years ago
Funmi
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“
By holding my sale items for me as I rummaged through the sale rack for more items
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Posted 8 years ago
Anonymous
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“
Everything arrived super quickly, can return for free
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Posted 8 years ago
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New Look
is rated
4.1
based on
535
reviews
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