New Look Reviews

Name: New Look
Rating: 4.14

4.1 Rating 527 Reviews

82 %

of reviewers recommend New Look

Company Reviews

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Metrics

4.1

Based on 527 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 42%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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New Look 1 star review on 21st October 2024

Pooja

New Look 1 star review on 10th November 2023

Anonymous

New Look 5 star review on 19th October 2022

Anonymous

New Look 1 star review on 7th April 2022

Sheyla

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful when I had to return items and change them for a bigger size. Made sure I was happy with the new sizes.”

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Posted 7 years ago

“they are quick at sending items are there is a wide range available online”

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Posted 7 years ago

“Hassle free and very reliable”

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Posted 7 years ago

“Smooth transaction and easy to use website, 5 stars!”

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Posted 7 years ago

“Very helpful staff in the Swanage branch :).”

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Posted 7 years ago

“Good customer service”

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Posted 7 years ago

“Good customer service”

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Posted 7 years ago

“Excellent quality. Always has what I’m looking for at competitive prices”

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Posted 7 years ago

“Great items”

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Posted 7 years ago

“Great service! Thank you so much!”

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Posted 7 years ago

“Good sizing and item was as described.”

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Posted 7 years ago

“I ordered a black bodysuit, it came very quickly and it fitted just perfect. The velvey material was so soft and warm. It was a great wear, altgough it did my half my body go blue after wearing it too long.”

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Posted 7 years ago

“Delivery option is great and fast”

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Posted 7 years ago

“Very prompt delivery. 20% off first order. Good quality and as described on the website.”

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Posted 7 years ago

“I ordered a new pair of blue high waisted jeans from New Look recently. I received excellent customer service both in store and online when ordering different pairs of jeans to try on and quickly found a great pair. They are very skinny fitting but comfortable and the material is of a very good quality. I always order from New Look due to its ongoing high quality customer service.”

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Posted 7 years ago

“Items were shipped quickly and were exactly what I had wanted!”

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Posted 7 years ago

“Good service overall delivery was on time products were good”

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Posted 7 years ago

“They have a really good mobile app making it easy for you to shop and order.”

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Posted 7 years ago

“Usually my style, not feeling anything in the season right now but okay prices and friendly staff.”

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Posted 7 years ago

“Very happy with the helpful staff members, and the qaulity of clothing!”

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Posted 7 years ago

New Look is rated 4.1 based on 527 reviews