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New Look Reviews
4.1
Rating
535
Reviews
81
%
of reviewers recommend
New Look
Company
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Metrics
4.1
Based on 535 reviews
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"I got scammed by new look store. I received refund of only 2 time for 2 dress which is 23 \u00a3 and didn\u2019t got refund for blazer of 48\u00a3"
Pooja
"I got scammed by new look store. I received refund of only 2 time for 2 dress which is 23 \u00a3 and didn\u2019t got refund for blazer of 48\u00a3"
Pooja
"I got scammed by new look store. I received refund of only 2 time for 2 dress which is 23 \u00a3 and didn\u2019t got refund for blazer of 48\u00a3"
Pooja
"Sold my daughter a gift card that doesnt work and when she complained they BLOCKED HER!!!"
Anonymous
"Visited Bradford Store in Kirkgate on Monday 17 October 2022. Got a lovely Jacket and blouse reduced from \u00a355.98 to \u00a330. Great quality, look lovely and are machine washable. Blouse was \u00a311 and it looks like a designer, expensive one. Your survey was emailed to me but it\u2019s not working. Please enter me in the \u00a3200 prize draw would love some more New Look clothes. I have attached photos. Always loved NL right now with austerity it is an affordable way to look fantastic. My sister in law worked in the Skipton branch for about 15 years. Photos attached. I am size 8 to 10 and would love to try out and review clothes for you. Especially love my new buys and the Hallie leather look black jeans I bought last year (size 8). Alison"
Anonymous
"Visited Bradford Store in Kirkgate on Monday 17 October 2022. Got a lovely Jacket and blouse reduced from \u00a355.98 to \u00a330. Great quality, look lovely and are machine washable. Blouse was \u00a311 and it looks like a designer, expensive one. Your survey was emailed to me but it\u2019s not working. Please enter me in the \u00a3200 prize draw would love some more New Look clothes. I have attached photos. Always loved NL right now with austerity it is an affordable way to look fantastic. My sister in law worked in the Skipton branch for about 15 years. Photos attached. I am size 8 to 10 and would love to try out and review clothes for you. Especially love my new buys and the Hallie leather look black jeans I bought last year (size 8). Alison"
Anonymous
"I ordered some items from new look on November 2021 and they didn\u2019t arrive. I waited for a month a half an decided to cancel my order as they were Christmas gifts that clearly wouldn\u2019t arrive on time or at all. They proceeded to do the refund and all good. I decided to give it another go and do an order for march 2022 but it\u2019s been a month and nothing has arrived either. I proceeded to contact new look through WhatsApp and I got the refund but a horrible response saying they aren\u2019t able to provide a tracking number and that next time it\u2019s at \u201cmy own risk\u201d to order for things\u2026 \r\n\r\nQuite frankly I\u2019ve never had issues with my order as they\u2019ve always come through and I genuinely love their clothes. Now, I\u2019m giving a response that if my package doesn\u2019t arrive is my problem alluding I\u2019m just asking for refunds for fun. \r\n\r\nHonestly, very disappointed for their customer service and overall delivery. \r\n\r\nI\u2019m never ordering from here again and would t recommend it to anyone either since they just won\u2019t take responsibility for their lack of tracking system. \r\n\r\nSuch a shame."
Sheyla
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01/01/2019
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Mariola
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“
Great discounts, offers and convenient Free Click & Collect service. Loads of nice styles for all ages!
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Posted 8 years ago
Georgina Merry
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“
Great value, and a fun product that's far better qualoty than expected. I'll consider them as an option far sooner when shopping for clothes.
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Posted 8 years ago
Dorota Lopatynska De Slepowron
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Good quality, wide variety, reasonable prices.
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Posted 8 years ago
Joanne James
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Extremely happy
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Posted 8 years ago
NIC
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“
I got 25% off everything and buy one get one free on beauty products. The cashier was very friendly and chatty.
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Posted 8 years ago
Anonymous
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Plus size range is great, lots of choice
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Posted 8 years ago
Anonymous
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Good quality clothes always delivered on time
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Posted 8 years ago
Kayleigh Griffin
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“
Clean store and items presented well, easy on the eye.
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Posted 8 years ago
Anonymous
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Very helpful when I had to return items and change them for a bigger size. Made sure I was happy with the new sizes.
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Posted 8 years ago
Anonymous
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they are quick at sending items are there is a wide range available online
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Posted 8 years ago
Anonymous
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Hassle free and very reliable
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Posted 8 years ago
Anonymous
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“
Smooth transaction and easy to use website, 5 stars!
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Posted 8 years ago
Evonne Hazzard
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“
Very helpful staff in the Swanage branch :).
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Posted 8 years ago
SOPHIYA ADAM
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“
Good customer service
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Posted 8 years ago
Anonymous
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“
Good customer service
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Posted 8 years ago
Hayleigh Dean
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“
Excellent quality. Always has what I’m looking for at competitive prices
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Posted 8 years ago
Anonymous
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“
Great items
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Posted 8 years ago
Jevgenija
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“
Great service! Thank you so much!
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Posted 8 years ago
Anonymous
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“
Good sizing and item was as described.
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Posted 8 years ago
Alexa
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“
I ordered a black bodysuit, it came very quickly and it fitted just perfect. The velvey material was so soft and warm. It was a great wear, altgough it did my half my body go blue after wearing it too long.
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Posted 8 years ago
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New Look
is rated
4.1
based on
535
reviews
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