“I ordered boots back in October. Unfortunately they didn’t fit so I returned them for a refund. I had confirmation through Canada Post that the boots were delivered back to them on November 23/22. It is now December 31/22 and after 2 emails and 1 voicemail I have no heard one word from them. Very poor service”
“My daughter bought me a pair of slip on skechers trainers in October as a present for Christmas 2022 unfortunately although the right UK size was purchased they slip off the heel when walking! With no option for returning feel stuck with an expensive unusable pair of shoes!!!!!”
“The authorities should check the safety of Skechers shoes. The Goodyear rubber sole that been promoted as slip resistant is very slippery when there is some amount of oil/ water on the floor. My husband bought a new pair and slip down on stairs which broken his tailbone. Never risk your life for this brand. Especially elderly. And please call back those unsafe shoes.”
“I bought a pair of slip resistant work shoes. When I received then I used a shoe stretcher on then for a day and then I wore them. The day I had them on I keeper slipping and sliding on the refeshly mopped floor. I sent them back and asked for a new pair not a refund but a new pair and they said that the show was worn and torn from time and not the new pair that I had just bought. They would not give me a new pair and they would not give me a refund. I had to ask for them to send the pair that I had sent them back to me. I was not going to let them keep my 100 dollers and the slip resistant shoes that you slid around in. I went and bought me a new pair of Fila pair.”
“If I could give them a zero I would. Most uncomfortable shoes ever and worst mist unhelpful customer service. They Do not stand behind their terrible product.”
“I buy Skechers because they are relatively cheap compared to others. But when Walmart shoes hold up better over time, then there is a real problem. The inside back portion of the shoe is made extremely poor, and I have experienced this on numerous occasions. The latest pair I bought in Sept 2022, and already is breaking down in the Achilles region. This is similar to the past. You can do better Skechers.”
“The boots wore out in less than 3 months.
Purchased: @ Amazon.com (Order # 114-8569094-5448231).
Delivered: Aug 15, 2022.
Began to use: Sep 08, 2022.
Pictures worth more than thousand words: Take a look at the attached pictures.
It MUST BE REPLACED.
Yefim L. Rozin.
Nov 29, 2022.
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UPDATE: Dec 07, 2022. A cynical respond from Skechers:
"Thank you for providing the photos and information about your shoes. Please note, over time materials will degrade due to several factors including storage, maintenance, and use.
After careful observation of the photos we do not see a visible defect as the damage could be due to wear and tear. To save you the trouble of returning the product and it potentially not be deemed defective, we would be happy to provide you with a discount that can be used for 35% off a single order on Skechers.com that includes free standard shipping.
I apologize for any inconvenience this has caused and please let me know if you would like this promotional code.
Thank You,
Ryan
Skechers Customer Care".
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THEY OFFERED me "discount that can be used (!) for 35% off a single order on Skechers.com"
I am sure, THEY DON'T BELIEVE I will buy anything from them! They just laughed of me.
This is ONLY 3 MONTH USE!
What I WILL DO:
1). I'll put review on ALL REVIEW WEBSITE.
2). I'll make a video with explanations and will upload it on You Tube. Title will lead to my video ALL,
WHO MAKE A SEARCH ON "Skechers".
3). I will make complaint to Amazon.
ALL of this will make TO THEM PUBLISITY THEY DESERVE.
Nemo me impune lacessit..!”
“I have purchased 5 Skechers shoes in the past year, and extremely happy with all of them. I have 2 pair of slip on tennis shoes, and 3 pairs of Bobs (I call them house shoes, as very light soles). slip ons house shoes. My normal size is 6.5 Medium, that is what I ordered and they fit perfectly. The colors are exactly as shown online. Shipping time is quite good. I wait for good sale (I'm on their email list) and get great price. Definitely recommend Skechers shoes. (Hubby buys Skechers also and that is all he will buy.)”
“Got a new pair of sketchers shoes the end of September 2022 by the first week of December one shoe head ripped on the side. I reached out to the Skechers, they asked me to take pictures of the shoe along with a receipt which I did. They replied it was normal wear, and they wouldn’t be replacing it. Only offering me a coupon for another pair.”
“I would wear RAGS on my feet before I would put on a pair of Skechers. Bought a pair of Delux Walkers and they totally broke down (pronated badly) after only 7 times on my feet (walking for a total of less than 12 miles). Worse yet, I sought help online, was sent to a retail store who did absolutely nothing but send me back online. I was asked to submit several photos, which I did, then was sent a "complimentary" FedEx label to send them in to be inspected. The label was never accessible. The product is HORRIBLE and the service is even WORSE. Don't waste your money on this junk! Buy a pair of real shoes.”
“This pair of shoes I bought from Bishan branch in August/2022, but two months later I found it was opened (as photo). I appreciate it if can have an explanation or recovery.thanks.”
“Omg these sketchers are the absolute worst !!! I wear them for five minutes and the material digs into my ankle and makes me friggin bleed!!! Outrageously uncomfortable. I'll stick to chuck Taylor and adidas thank you”
“I returned a pair of shoes as per Skechers return policy. I have tracking verification that they were signed for by a Skechers employee. I have not received my refund. Customer service is non existent. They don't answer emails or phone calls. I will have to go through a charge back on my credit card. Don't buy anything from Skechers Canada!”
