Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,687 Reviews

5 %

of reviewers recommend Wish

Company Reviews

Questions

Metrics

1.2

Based on 3,687 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Wish made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a product paid then told product not available But they only returned 50 % of figure I paid into my card When first around Fantastic but not anymore delivery terrible”

Helpful Report

Posted 5 years ago

“I have waited for my order# 5ebbd505bcfec0f5abd3b52b since I ordered it on May 13, 2020 and as of July 9, 2020 I have not recieved it and they have gotten paid. They wont allow me to cancel or give me a refund. I will never or from them ever again!”

Helpful Report

Posted 5 years ago

Helpful Report

Posted 5 years ago

“Ordered mobile covers in May and till now they are not delivered while the delivery date changes.. The tracking details are updated every 20-25 days. I am not sure if i will be getting my parcel or not but this will be my first and last order on wish.”

Helpful Report

Posted 5 years ago

“The items ordered are ok if ever received. Shipping times are hideous. Wait time can easily be 2-3 months.”

Helpful Report

Posted 5 years ago

“I ordered items 4 months ago, as soon as the delivery date approaches, they push it further back. My products were supposed to arrive in April, then it was May, then June, July and now August. What the hell, till when??!! This website has become a SCAM!!! I don't think those products are even real!!! I'm going to WARN other people in all social media platforms!! Wish.com is a SCAM!!! They have good reviews bon their app, they probably pay people to write those reviews!!!! MFs!”

Helpful Report

Posted 5 years ago

“One out of every three orders I've made on wish in the last year either didn't show up or was the wrong item! Out of 12 items purchased on wish 8 showed up as expected the other four either did not show up or were a completely different item it took almost four months to get refunded for the one item that didn't show up which they never shipped In the beginning of February I purchased 3 items on wish 2 of the orders processed and had been shipped received March The third order only showed processing never showed it had been shipped and never showed up wish kept extending the delivery date I kept trying to contact their customer support it's only the same automated question and answer every time you get nowhere! they won't help you! finally after more than 5 months I got refunded then they offered to sell me the same product again for $20 more after I waited five months to either get the item or get refunded!”

Helpful Report

Posted 5 years ago

“Ordered clock mechanism 2months ago. Still waiting. Asked for refund each time told goods in transit. Dreadful customer service.”

Helpful Report

Posted 5 years ago

“I PLACED MY ORDER MORE THAN A MONTH AND I NEVER RECEIVED MY ORDER, I THOUGH IT WAS CHEAPER BUT I LOST MORE THE ITEM AND THE AMOUNT I PAID FOR SHIPPING. NEVER BUY AGAIN”

Helpful Report

Posted 5 years ago

“Please do not order from this company. I ordered merchandise 3 months ago - still in transit. I have to wait another month for a refund. Shop local - not wish.com”

Helpful Report

Posted 5 years ago

“Horrible. Placed order months ago and the delivery date keeps getting pushed out. There is no way to cancel because it is allegedly in transit. Absolutely no recourse for buyer! Doubt I will ever see purchase or be able to recoup money.”

Helpful Report

Posted 5 years ago

“Delivery of my purchase change from 7 days to 3 months”

Helpful Report

Posted 5 years ago

“Items disappeared from my order history and have not received them but still charged . Things I didn't order popped up on my history and never came Still waiting for items that said were shipped and should have arrived June 18 2020 but, never came. Ordered sterling silver jewelry none of it stamped all fake. Can not get tracking in info to come up. Says error. Not good.”

Helpful Report

Posted 5 years ago

“Don't left anything on the cart wish automatically processed with out your authorised approval the product they said 2 dollars end up 100 dollars I can't not cancel and refund it is scam for sure”

Helpful Report

Posted 5 years ago

“How is this company in business? I made the mistake of thinking wish was a legitimate company. Good luck ordering from them! You'll wish you never did”

Helpful Report

Posted 5 years ago

“Still waiting for my purchased item over 2 months ago. Keep telling me it's delayed another 2-to-3 weeks. Never again!”

Helpful Report

Posted 5 years ago

“Please do NOT use this company. I ordered a throw on May 4, 2020 and still have not received it. Delivery was supposed to be on July 13th but I checked my order history tonight and now it is due on July 28th! There is no tracking info so I am doubting now that I will ever receive it. It is very disappointing and feel such a fool for ordering from them, especially after reading all the reviews. Is there anyway to warn people not to spend their hard earned money on this website.”

Helpful Report

Posted 5 years ago

“Wish has extremely bad customer service. The item I purchased hasn't arrived, after the latest date of arrival anticipated by Wish. That's not such a big deal. However, when I emailed Wish at their customer support email address they responded that they would refund my shipping cost and asked me to wait another 30 days before I ask for a refund for the full purchase. I think 30 days is accessive and they still haven't refunded the cost of shipping to me. When I emailed to ask for clarification, they responded with the exact same form email I first received from them. As far as I can tell, there is no way to interact with a person who might address my concerns. I'm still waiting for a refund for the shipping cost, the item I ordered, and a meaningful response.”

Helpful Report

Posted 5 years ago

“I have ordered 4 boxes of 100pc gloves the boxes were on the site quite clear the drop down 4boxes they have sent me for single pairs of gloves be very careful because the company is now saying I ordered 4 singles you 10 not order for single pairs on the site, the site says 4 x 100 they are scammers, they should be kept away from, shame I can't get more people to stop this company in its tracks”

Helpful Report

Posted 5 years ago

“Wish is a rip off!!!! First I order, then it never comes, then it disappears off my account page even though I have the email where I paid for it. Then they stop answering customer supports messages. You will get ripped off if you order from them!!!!!!!!!”

Helpful Report

Posted 5 years ago

Wish is rated 1.2 based on 3,687 reviews