Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,671 Reviews

5 %

of reviewers recommend Wish

Company Reviews

Questions

Metrics

1.2

Based on 3,671 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All products I have bought, I'm very happy. The delivery time take a while but for the price you can't beat it!”

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Posted 5 years ago

“I've got to say compared to Joom which only gets a one-star I wish I could give it zero Stars... Wish at least stands behind their products. I did have some not arrived and as long as you do contact them within the certain time frame they can work with you. Some products have been great some products not so great but for the cost and at least the customer service how they step in and step up to the plate I do appreciate Wish thus so far.”

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Posted 5 years ago

“I have read several reviews. All very bad. I have ordered at least 20 items from WISH. All but one showed up. All but 3 or 4 were worth keeping. On two of them I received refunds within a few days. The others I waited to late to request. Be smart with what you order. Furniture and clothing is a higher risk. I did order some boots for my daughter and they came in and fit and are cute. I ordered frosting bags that would cost me twice as much in the store and they work great. The wait has never been two weeks. More like 3-4 weeks. Customs will hold items longer at times for inspection. That is random and not on WISH. They do not know what customs will hold and for how long. I feel if you use common sense when ordering from a site such as this you will receive items and be overall happy. Think about it, if you look at common stuff around your house they are shipped overseas. Big box stores are the ones that mark it up to make a profit.”

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Posted 5 years ago

“I have been buying from wish since 2017, I bought up to 70 items in various orders and there is only two items I did not receive which is not a big deal because if I do not get an item on time I asked for a refund, refund is granted and when the item come I get to keep it. Apart from some of the item looking cheap and some of their sizes or off they offer some really nice things especially their shoes I love the ones I bought. If they realized you do not received your item on the schedule date they are sending you a message asking if you receive this item. For the person who have bad experience I don’t know what happen but I enjoy buying from wish. I recently order a sneaker.”

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Posted 5 years ago

“Up to now I have received every thing I ordered and been perfect. And I have more items on the way. If all arrive on time I'll be very happy. Thanks wish”

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Posted 5 years ago

“I am v happy with a of you it's just that you make mistakes and I shouldn't get upset like I do but there's things that I can't wear in pants to bed or whatever I can't wear them and also I got two blouses that I can't wear if they're too small and please I need a little help okay but I love your quality of material that's one thing I like and I gave you”

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Posted 5 years ago

“Great products slow shipping”

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Posted 5 years ago

“If you buy something that's junk from wish I think it's on you. You should only buy things from China that you can't get anywhere else. That market. Boys and girls is legit. Use your brain”

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Posted 5 years ago

“It has the things I like that I haven't seen on other sites like eBay, Amazon. Delivery is really slow on many things being shipped from an Asian Country. One of the stores is really late with an order I made back in July. They kept in touch with me and are sending me a second set of my order for free. No problems here so far.”

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Posted 5 years ago

“There stuff is great value. Unfortunatly it can take over 4 months to arrive.”

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Posted 6 years ago

“Quality of the product was good considering the low costs and items are always delivered before the estimated date”

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Posted 6 years ago

“So much selection of items and very cheap too!”

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Posted 6 years ago

“Quick a prompt delivery and product was really good”

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Posted 6 years ago

“Everytime I order products from Wish they are always early, I have never had a problem with items missing, and the products are exactly as described.”

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Posted 6 years ago

“Wish was actually really cool in the beginning, they would have actual sales events like free shipping on all orders but its been years since Ive seen them do that. Customer service is terrible until you reach a supervisor that speaks English, then its great and have always had my issue fixed, this can take a while. Wish still has potential but only if they fix key issues all resolving around sellers unethical and fraudulent activities. Manipulating search results with low prices/high shipping; selling multiple different items in one listing or including a part so the picture and description arent the same item as the price; unable to contact and haggle with sellers like on aliexpress; not using real pictures for the product and misleading about size. It takes so long to weed through all the bs, same with aliexpress, I dont even bother anymore and just use Ebay even if more expensive. Whats really concerning is the amount of illegal and dangerous items for sale like certain types of weapons not allowed in certain states like brass knuckles, switch blades, realistic air soft rifles with no orange tip, health supplements and medical devices. Its sad to think about fellow Americans who possess a lower than average IQ being fooled and buying these supplements and actually taking them. They also have counterfeit bullion thats advertised as a replica but the item itself says no such thing and is clearly intended to be used to scam someone.”

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Posted 2 years ago

“I will never buy from Wish again I ordered two pet beds and got ten they took $273 out of my bank account and I can't return them Ian only a pensioner so never again.”

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Posted 2 years ago

“THIS IS THE BIGGEST SCAMM ON EARTH. THE WEB SITE HAS A MAJIC STYLE OF ENTICING UNASUMING CUSTOMERS ON LINE AND LATER ON YOU COME TO REALISE THAT WHOLE THING IS A SCAMM. THE OUTFIT IS CONDUCTED FROM AN APARTMENT IN CALIFORNIA WITH SCAMM ARTIST IN MAINLAND CHINA..THIS OUTFIT SHOULD BE REPORTED TO AUTHORITIES.,”

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Posted 2 years ago

“Bruh why do people want Wish to get taken down? They just host stuff, not make them. They do not make those iPhone 12 ripoff stuff, and it is hard for them to directly contact the factories that make these products. Wish is just like eBay. eBay has lots of scan products that don't work, but wish has a lot of cheaper products. It's really important you don't buy electronics because they're a bit or miss (usually miss), and buy the ones with good reviews. Seriously, stop complaining when it's your fault for using the website to buy obvious scams. The website itself isn't the problem there are many fake products, you are the problem because you don't pay attention and are ignorant.”

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Posted 3 years ago

“Wish customer care helpline number 07077164578..07077164578.. all problems order cencel amaunt refand online store app for Android iPhone”

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Posted 3 years ago

“Hit & miss more miss with what u order & actually receive.”

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Posted 3 years ago

Wish is rated 1.2 based on 3,671 reviews