Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,688 Reviews

5 %

of reviewers recommend Wish

Company Reviews

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Metrics

1.2

Based on 3,688 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Too nice in Picture..Garbage when received..Bought a purse ..Not usable..Don t buy from this website”

Helpful Report

Posted 6 years ago

“While the order came quickly enough, both items looked cheap and too small.,I wrote asking for shipping return address and so far nothing...It looks like I've just lost my money, and to return item would cost me a fortune...Waste of time and money...I feel ripped off...”

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Posted 6 years ago

“This website don’t reply back quick and don’t send the right items ! Do not buy from here it a gimmick ! I didn’t not receive my refund or the right merchandise. The product I did is cheap and falls apart and break easy ! Do not buy from here”

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Posted 6 years ago

“Didn’t receive al things ordered and then was blocked from attempting any other orders. Wanting a screenshot of my bank statement. Tried emailing on both issues and nothing!!!”

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Posted 6 years ago

“Orderd a water ball gun for my grandson. I was told a delivery date of one and half months. Order never showed up. I contacted them and I was told it was in transit. Waited for the delivery date. Still never came. I put in another complaint that I still did not receive my order. Now I was told that the expire date has been reached and they would not refund me. $28.00 I am out plus no product. I will NEVER order from Wish again. This was the first and last time.”

Helpful Report

Posted 6 years ago

“I was nearly killed by a WISH product! I have a pacemaker and I ordered a self-defense taser for my daughter. When the unit finally arrived I removed it from the package and got knocked to the ground, waking up in the hospital because contrary to the listing, this was not a self-defense taser but a joke that was designed to shock the user. When I contacted WISH about their dangerous issue a couple weeks later, I was simply told that it's outside of the return date so they were not going to give me a refund. I don't care about the stupid $25 at this point, they didn't even offer an apology though I did notice they removed the product. Now, some 3 months later, I've not received several of the products I've ordered and gotten nowhere with them, have several items that are nothing like described and I'm realizing I should have gotten a lawyer involved after my pacemaker issue... NEVER USE WISH FOR ANYTHING, THEY RIP YOU OFF AND LIE ABOUT HAVING YOUR BACK, AWFUL CUSTOMER SUPPORT! USE ALI-EXPRESS INSTEAD!”

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Posted 6 years ago

“All products I have bought, I'm very happy. The delivery time take a while but for the price you can't beat it!”

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Posted 6 years ago

“Ordered ice cube maker on Oct 14/18 - told it would arrive Nov 10 - then it was changed to Nov 17. After waiting all this time I contacted them on Jan 19/19 and was told it was too late that it had closed on Jan 16/19. Never did receive the product nor would they refund my money. WOW! They took my money and I didn't get my product!!!!”

Helpful Report

Posted 6 years ago

“I never even had the opportunity to order anything at all!! I placed an order in November 2018 which was completely canceled by Wish due to an issue with my credit card. They requested my bank statement snapshot to verify I've purchased from them before, which I never have since it was my first time ordering. This issued has blocked me from ordering anything else. I've emailed customer service twice, tried to call the support number which has no live people to assist. It's January now & I've had no response at all & am blocked from ordering anything at all. HORRIBLE experience as a new customer!!”

Helpful Report

Posted 6 years ago

“I had ordered several low cost items from wish over a 2 or 3 year period. Nothing over $10.00. I ordered a $2.00 necklace and was charged $82.00 for it. I tried to go back into my account and was locked out. It took 10 weeks to dispute the charge with my credit card. A month later I received another $82.00 charge on my credit card from wish.com. The credit card company said they were told that I was given an $82.00 store credit. I advised them that I have not been able to log into my account and I have not received any emails from wish since the dispute. That I would never purchase anything from them even if I could get into my account. I am now going to have to wait for another investigation.”

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Posted 6 years ago

“Worst site and all their stuff is garbage! Nothing comes on time and they constantly send the wrong item. You can NEVER talk to a live person!!”

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Posted 6 years ago

“pathetic experience. want to rate in negative but no option”

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Posted 6 years ago

“The merchandise takes wayyyy to long to receive! Especially since you have to pay upfront. I've ordered and received less than the time expected. Bit that's only happens twice out of the last 13 I've ordered. I've cancelled orders because of how long they've got my money and I waited. WISH GET BETTER,!”

Helpful Report

Posted 6 years ago

“Do not be fooled by the pictures because they are lies. Your item when you do receive it will not look like the photos that they obviously steal from other sites and use it for their's. I did a test buy with hair and omg the lies they told, but you live and learn and I should have known better because China is home of counterfeit.”

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Posted 6 years ago

“Most items never arrive. 10 orders 2 deliverys”

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Posted 6 years ago

“I am not recommending any one to purchase any thing on WISH . This is totally scam .”

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Posted 6 years ago

“Added more to my order then expected me to return the junk they sent me. I well never order from them again. Consumers beware they rip you off”

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Posted 6 years ago

“very nice products at best price”

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Posted 6 years ago

“Poor quality ! Cheap prices but very very poor quality. Better stuff at flea markets. Getting a refund is almost impossible. Took about 2 months to get my refund. Items comes from China. Shipping charges are exstemly high. I will never again order from this company !”

Helpful Report

Posted 6 years ago

“Year ago tried to get refund. Took half a year. But the bigger story...My card was on file since I purchased something months prior. I then received an email saying that I purchased an item (which I did not). So I talked to a wish agent and he/she stated that I had to return the item first before getting a refund. Tried telling them that I didnt purchase anything. At the end of the day they denied my refund and I had to get a refund from my bank. WISH'S customer service system is awful. Things may be cheap (I've found cheaper prices elsewhere. Dont get fooled), but if you EVER and I mean EVER wish to refund something, good luck. You'll have better luck winning the lottery. Wish sucks. Waste of my time money and efforts. Will never use again and will tell friends and family the same. Friend of mine also gave them a 1.5 star as a review(he does it for work). Wonder why.”

Helpful Report

Posted 6 years ago

Wish is rated 1.2 based on 3,688 reviews