Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,688 Reviews

5 %

of reviewers recommend Wish

Company Reviews

Questions

Metrics

1.2

Based on 3,688 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“first i ordered a MacBook air case for $22 shipping included in turquoise with a blue key board protector and after a month i got it but it came early first thing that was good but when i opened it i got the white one but it is still good THANK YOU WISH!!!!!!!!!”

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Posted 6 years ago

“two items did not come no way to request a refund took to long to come”

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Posted 6 years ago

“I ordered 2 tops in an XL and although the material was appropriate and not as cheap looking as I have seen with other companies, the SIZE TOPS WERE NOT EVEN CLOSE TO MY SIZE. I ordered an XL and the sleeves were several inches above my wrist and they were more like a small or medium in size so if you order any tops, order 2 sizes larger!!”

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Posted 6 years ago

“I ordered 2 Fornite sweatshirts (one black & one white), then I ordered the Fortnite jacket. Both great deals, which I thought, and I even read some reviews knowing the sweatshirt was a thinner quality. The problem I ran into was it took over a month to get my product bc it was coming from overseas (China or HK). I received the sweatshirts, no problem. A week later I received what I thought was the jacket, but it was another black sweatshirt. With the holidays, I didn't have time to submit a claim. When I did, I told them I received the wrong product. Of course I didn't have the packaging anymore, so they kept saying they shipped the right product and ticket was closed. Well, it's not. I didn't get the right product and they should not have closed the ticket. This is still not resolved and they are giving me the turnaround. I am very frustrated and upset. Customer service stinks. And as you can tell, most reviews are 1 star. I would never order from them again.”

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Posted 6 years ago

“unlike some of the posts that I see on here, I have ordered numerous times from Wish and have been pleased most of the time. I usually wear a 1X but have learned that I must order a 5X in order for it to fit me. Yes this was trial and error but was always able to give the ones that did not fit to someone who needed them. Best wearing pair of shoes that I have even owned by the way. I have and will continue to order from Wish and so sorry for all the people that got disappointed.”

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Posted 6 years ago

“I ordered for an item I received a package with only papers inside! This site is a SCAM guys Do not order, they need to be sued and am taking it further”

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Posted 6 years ago

“Why is there one price in the thumbnail, but as soon as you click on the size or colour of the item you want, the price jumps up?”

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Posted 6 years ago

“I ordered a watch and never received it, moreover the window film I ordered was nothing close to what was advertised”

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Posted 6 years ago

“dress does NOT look like the picture it looks like a 1.00 tree costume.”

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Posted 6 years ago

“Lets all get together to sue this app I recently order Christmas gifts back in November and it's been 2 months and still nothing and then on top of that they just send us the refund policy after two months saying no refunds. Wish is a fraud ! #suewish”

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Posted 6 years ago

“I have been waiting 3 months for some of my purchases. They took my money and I have not received my full order. I have contacted Wish on many occasions. Not sure what to do anymore. One thing, I will never order from Wish again. My free gift was not available anymore. This is shameful and they basically have taken my money.”

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Posted 6 years ago

“I love Wish.... but the only thing i don't like is that when i message contact support i cant type on what i need to say i have to choose on what the person gives me...😐”

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Posted 6 years ago

“Never ordering off of here again. How deceptive can a ship time be. Just wow”

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Posted 6 years ago

“Unlike all the other reviewers my review is positive yes it does take a while to receive your order but the things that I ordered was Just fine (household items )”

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Posted 6 years ago

“Items take forever to arrive. Sometimes more than a month, if it arrives at all.. waste of time and money”

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Posted 6 years ago

“Sent my items back to wish No heard anything for a month E mailed customer service, did everything asked. Been getting the run around. Same replies from every rep. Almost as if they just copy and paste the reply . So Wish took my money . Got the items back . Wish is a terrible business . The Founders must be proud”

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Posted 6 years ago

“I just ordered two different shoes, a pair of Yeezy's and a pair of Vapor Maxes, and both were delivered two whole sizes smaller than what I requested. So they are barely wearable on my feet. How can you get BOTH orders wrong? I'm not impressed.”

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Posted 6 years ago

“Check the price for all products before you buy actual price they post is over exaggerated by many of dollars”

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Posted 6 years ago

“My wife ordered rings and never received them, or any notices they have backordered NOTHING She ordered them November You should be ashamed”

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Posted 6 years ago

“Ordered $260 worth of products and all seemed fine till they doubled my order and charged my account $520! They refused to help and said all I could do was cancel the orders item by item. I did but it didn't remove them all. Then they put a block on me so they keep my $260 and I don't get my items! They keep telling me to send my bank statement and I have repeatedly. Avoid at all cost!”

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Posted 6 years ago

Wish is rated 1.2 based on 3,688 reviews