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Wish Reviews

1.2 Rating 3,672 Reviews

5 %

of reviewers recommend Wish

Company Reviews

1.2

Based on 3,672 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Wish 1 star review on 23rd May 2024

Wish 1 star review on 23rd May 2024

Wish 1 star review on 23rd May 2024

Wish 1 star review on 28th February 2023

Wish 1 star review on 1st December 2022

Wish 1 star review on 26th October 2022

Wish 1 star review on 22nd October 2022

6

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Same as the other THOUSANDS of reviews. Paid for an order, didn't receive it. Listen. It's China. Traditionally godless. Communist oppression. Some have no qualms about stealing from us soft, privileged, stupid Americans. While buying up our lands, which used to be illegal. Planning on taking our whole country. But that's OUR govt selling us out. Cheap product trade deals that hurt us. Uygher slave labor. Nuff said.”

Posted 3 years ago

“I can easily recognize all fore mentioned cases as similar to my own. Orders placed late November 2020 never left mainland China and now all refund options are closed, and yes they told me to hold on another two weeks as well -just so refund options are missed. I must also mention that refund was not at all what I paid in the first place, but a some what smaller amount due to tax variations ... THIS SITE IS A SCAM AND A FRAUD! DO NOT DOWNLOAD APP OR ORDER/BUY ANYTHING - it's like throwing your money out the window 💸💸💸”

Posted 3 years ago

“Item I had ordered and paid for on the 20th Dec 2020 never arrived. Tracking the order showed that it left the supplier and then was returned to them without leaving China. No explanation and no refund. Claim for refund through PayPal has not been successful. No goods and out of pocket! I will never use Wish again.”

Posted 3 years ago

“Store: Red on Red Please Cancel all orders that have not shipped. I will not shop here again! I order many items I have gotten ripped off for the last time. This time your system said that it was ordered and shipped.I trusted that it was shipped but never got it, and after reviewing the details it never left china. Clear ripoff Order ID: 5fc9b46f72044c0f1047---- Console Built-in 620 Games Av ... Store: Red on Red Quantity: 1 Color: White Size: One set with 2 gamepad(US Plug) Status: Shipped Tracking #: WI001764661270FPL”

Posted 3 years ago

“I purchased an item on wish. The transaction failed. I tried again this time it completed. Then I got to put hade confirmations for the same order. I tried contacting wish immediately but there's no one to talk. You just have to leave a message and they get back to you. So they post both items. Eventually respond to my message and say there's nothing they can do. I tried numerous times after that to resolve the issue but they were not interested in helping. I will never buy from them again.”

Posted 3 years ago

“Sh1t very poor quality you get what you pay for and misleading advertising”

Posted 3 years ago

“TO BE AVOIDED AT ALL COSTS NOT RECOMMENDED AT ALL”

Posted 3 years ago

“If I could give zero for this business, I'd like to. Prices are very cheap and quality of products are very cheap(low) as well. If you don't get the ordered item, it is not a surprise. Refund process is not easy at all. The system will ask you to wait another 2 weeks to ask refund, which can make people give up the small amount of money. I was thinking all effort to get refund was not worthy for the amount of money refunded. However, I went through by marking the date I had to take another, extra action to get Wish return what does not belong to it!!! Guess what... The amount refunded was less than I paid. Exchange rate? Wish should take the loss of exchange rate, why customers? Garbages are sold there. Last tip: you should check the shipping fees!”

Posted 3 years ago

“After 30 days never received item. Wish.com is a scam.”

Posted 3 years ago

“Be careful, scam scam scam One of the biggest scam ever seen, they confirm to you two orders till you feel trust and order more where it'll never received. I place last order in Aug 2020 and till now after five month the order according to shipping history still in China.”

Posted 3 years ago

“Do not save your payment option in wish. They automatically make order from my account, then according to them, delivery that in some USA address. (I live in Japan). When I contact them, they are telling me to contact the courier service and they can not do anything. Very very bad customer service and Please do not store your payment details. It is not safe at all.”

Posted 3 years ago

“Absolutely garbage and not even the made in china knock offs and replicas can compete with that -- rubbish - they take a picture from somewhere else and post it on their site so when you buy the item you would assume that the item is going to look like that-- but when you receive it is rubbish and nothing that looks like a picture”

Posted 3 years ago

“Big rip off!! NEVER EVER order from these money stealing rip offs!!”

Posted 3 years ago

“Unless you have free money to just give away..... Stay Away From Wish!!!!! I ordered like 6 items, waited a month(the delivery date came and went). So called customer service says it's "still en route". Fake shipping numbers, fake tracking info. Just Fake. The only part that was real was the money the from my card... Luckily I used a prepaid visa and not my bank card or one of my credit cards. This is a $60 lesson that I will pass on to any and everyone that I come in contact with. "Never ever order from wish.com, you're just giving them free money".”

Posted 3 years ago

“I recieved a coat and was billed for a coat I never purchased. Wish is a scam company. Stick with Amazon.davw”

Posted 3 years ago

“I tried out wish, I bought 6 different items just to see service. Every one was a scam. Bought 2 socket set from different supplers, supposed to be 200+ peices, in both cases just sent 1 spanner. Fishing shrimps supposed to be 3 fingers long. They were tiny. Heat shrink supposed to be double was very thin single. Geared 12 volt motor was about 1/4 size that I expected. Be very aware this site is full of scams. VERY DISAPPOINTED.”

Posted 3 years ago

“They refused to cancel an order, although they were asked to do so, within 24 hours of the initial purchase. Despite the fact that I rescinded my authorization, and permission to charge my account, they essentially stole my money, sent substandard, worthless products that in no way resembles their online photographs. They can’t be contacted in person, because they don’t want to be contacted in person. Essentially, their attitude is one of apathy, ambivalence, and smug satisfaction. They know they are stealing from people, and they have no intention of returning what they have stolen. Despicable! They should be closed down.”

Posted 3 years ago

“Help desk told me they were unable to deactivate my account after it has been hacked and my credit card stolen because elf the region I am in. Luckily American Express is on it and able to reverse the charges. I will never buy anything from here and no one else should either.”

Posted 3 years ago

“Scam -- I ordered 4 items the got put in a combined shipment. Never received the package 3 out of the 4 were refunded. 4th one the agent is arguing was delivered and refused to refund. Yet this same Agent refunded other items in this shipment. And then flagged my account for return abuse. Stay away and use a reputable co like Amazon that honors the return and refund policy”

Posted 3 years ago

“I haven’t even ordered anything yet and I’m frustrated. I keep seeing these very low prices advertised but when you go to their site the prices are always higher. Plus high delivery charges compared to Amazon. With so many bad reviews, why take the chance.”

Posted 3 years ago

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Wish is rated 1.2 based on 3,672 reviews