“Hi, I am very disappointed in the LGBT advertisements, as a it's all over for our kids to see.... When kids go to school they're learning and for them in school it's one thing but your brand marketing it is upsetting as I do not want to go into your stores anymore because it will teach kids that LGBT is fine when religion teaches another thing when gay couples walk in the store that's okay we still respect them as Human beings but don't encourage our future generation to join the LGBT community. Woolworths has really been disappointing morally. I use to value your store, but after this I just feel like you guys have lots your morals and the respect people had for your brand I felt like Woolworths represented class and timeless style now you guys are trying to fit in with the rest when you stood out... It's very disappointing I hope you remove this how can you say marry Christmas to people and Eid Mubarak when Christians do not condone LGBT ?”
“Disaster! I ordered my groceries at 1:45 pm it's 5 pm still no delivery. I have called Woolies several times no one seems to let me know where my order is.”
“Cadbury 2z150g slabs advertised
Store has a shelf talker saying its not 150g but 80g,ridiculous!
Normal price at other stores is R17 for 80g,wheres the special thats misleading advertising,very angry!!”
“I always used to by my ladies panties from Woolworths. Now, they do not get it in white any more and the quality and fit from new panties, so bad .. sad to say, I will find another store to but from now”
“Longmarket Barber Thermal Charcoal Face Mask
Shout out to NicoleB - love your optimism gurl. Personally, if you are truly recommending this product you should write a book. #zeropainthreshold #stillgotcheeks #howtoloseyourfacein10minutes
To those whom are still in the first 10 - 15 minutes. Rinse immediately and do not seek guidance from product manual. If you still have face, recommend immediate ice application whilst waiting for ambulance to arrive. #arrivealive
Due caution should be taken when screaming for un-prescribed morphine. They wont understand - you will have to convince them. If all else fails - apply a second later of charcoal face mask and note time of death.
Apologies to NicoleB - mad respect - please send selfie. NB: up to 5 photos allowed!”
“Woolworths Mall of Africa:I was removed from the queue by another lady to join the queue on the cosmetic side. I waited there again for a long time and when it was my turn to be helped....the teller said she was helping someone who was standing on the side. .then something was wrong with the machine. I had to go back to the previous till which had an extremely long queue.
I'm very dissapointed at such a poor service at Woolworths,it felt like I'm at the post office or on the SASSA grant queue.
Note to the staff,if you remove someone from the queue,please make sure she or he is assisted wherever you take them”
“Why is the Dash app always giving the Unfortunately, something went wrong error! I am so fed up with this app not working. All other deliveries services have apps that work. Come on Woolies, fix the app!”
“As a first time customer, I am disappointed to say, this is something I would not recommend.
What was suppose to be a treat, a nice gesture - turned out to be a complete disaster with a very bitter taste.
Will not support this online initiative”
“Hi guys,
I baught clothes online 29 Mar 2023. Received the standard email with your order details and the expected date of delivery. My delivery date 5 April 2023. I noticed online it displayed delivered and also the expected delivery date - so I did not respond. 5 April 2023 came and when I phoned them late afternoon around 16:23 - the parcel had been delivered to a person who's name I did not know. - you can just imagine MY WORRIED FACE!!
Then the 48hour processing started - so by Saturday, 8 April 2023 I received an email with the courier details. All it stated - the wrong address - LIMPOPO PROVINCE. We live in the WESTERN CAPE. And a person signed for the package, who was not me!!
I email them Saturday, and on Monday, 10 April 2023 with the findings - when you type the gps coordinates in google maps it takes you to LIMPOPO, when I revisited my invoice, that address takes me to WESTERN CAPE. Their reply - it has been escalate - I will have to wait another 48hours.
So we phone them 12 April 2023 - they are waiting for the courier to get the parcel. When it arrives at the warehouse only then will my package be shipped again!!|
PEOPLE, on your delivery slip it says the box has been delivered 31 March 2023, don't you think that person would have used the items by now?
Me, the customer, did not make any mistakes, why should I wait SOOOOOO long for my package to arrive? Sort out the customer FIRST, then the logistics!! Do not you know customer service 101 rules! Why should I, the customer wait until you receive the items, inspect them before It gets shipped back to me, the customer- Is not that unfair????
I'm truely dumb founded”
“I had planned to make a dish and received potatoes that were sub-standard. One was rotten right through. I called the online help to complain - the lady said they would refund, but I still had rotten potatoes.
To date, no word on my refund and STILL waiting for a response to my email. Not okay Woolies!”
“Difficult to find products. Can’t order from bakery or add bakery products on the phone. Very very rude abrupt delivery service. When I asked him to please put parcels on my step as I have had surgery it was like asking him to WALK back to the shop. No wonder checkers eats you for lunch”
