“Cadbury 2z150g slabs advertised
Store has a shelf talker saying its not 150g but 80g,ridiculous!
Normal price at other stores is R17 for 80g,wheres the special thats misleading advertising,very angry!!”
“I always used to by my ladies panties from Woolworths. Now, they do not get it in white any more and the quality and fit from new panties, so bad .. sad to say, I will find another store to but from now”
“Longmarket Barber Thermal Charcoal Face Mask
Shout out to NicoleB - love your optimism gurl. Personally, if you are truly recommending this product you should write a book. #zeropainthreshold #stillgotcheeks #howtoloseyourfacein10minutes
To those whom are still in the first 10 - 15 minutes. Rinse immediately and do not seek guidance from product manual. If you still have face, recommend immediate ice application whilst waiting for ambulance to arrive. #arrivealive
Due caution should be taken when screaming for un-prescribed morphine. They wont understand - you will have to convince them. If all else fails - apply a second later of charcoal face mask and note time of death.
Apologies to NicoleB - mad respect - please send selfie. NB: up to 5 photos allowed!”
“Woolworths Mall of Africa:I was removed from the queue by another lady to join the queue on the cosmetic side. I waited there again for a long time and when it was my turn to be helped....the teller said she was helping someone who was standing on the side. .then something was wrong with the machine. I had to go back to the previous till which had an extremely long queue.
I'm very dissapointed at such a poor service at Woolworths,it felt like I'm at the post office or on the SASSA grant queue.
Note to the staff,if you remove someone from the queue,please make sure she or he is assisted wherever you take them”
“Why is the Dash app always giving the Unfortunately, something went wrong error! I am so fed up with this app not working. All other deliveries services have apps that work. Come on Woolies, fix the app!”
“As a first time customer, I am disappointed to say, this is something I would not recommend.
What was suppose to be a treat, a nice gesture - turned out to be a complete disaster with a very bitter taste.
Will not support this online initiative”
“Hi guys,
I baught clothes online 29 Mar 2023. Received the standard email with your order details and the expected date of delivery. My delivery date 5 April 2023. I noticed online it displayed delivered and also the expected delivery date - so I did not respond. 5 April 2023 came and when I phoned them late afternoon around 16:23 - the parcel had been delivered to a person who's name I did not know. - you can just imagine MY WORRIED FACE!!
Then the 48hour processing started - so by Saturday, 8 April 2023 I received an email with the courier details. All it stated - the wrong address - LIMPOPO PROVINCE. We live in the WESTERN CAPE. And a person signed for the package, who was not me!!
I email them Saturday, and on Monday, 10 April 2023 with the findings - when you type the gps coordinates in google maps it takes you to LIMPOPO, when I revisited my invoice, that address takes me to WESTERN CAPE. Their reply - it has been escalate - I will have to wait another 48hours.
So we phone them 12 April 2023 - they are waiting for the courier to get the parcel. When it arrives at the warehouse only then will my package be shipped again!!|
PEOPLE, on your delivery slip it says the box has been delivered 31 March 2023, don't you think that person would have used the items by now?
Me, the customer, did not make any mistakes, why should I wait SOOOOOO long for my package to arrive? Sort out the customer FIRST, then the logistics!! Do not you know customer service 101 rules! Why should I, the customer wait until you receive the items, inspect them before It gets shipped back to me, the customer- Is not that unfair????
I'm truely dumb founded”
“I had planned to make a dish and received potatoes that were sub-standard. One was rotten right through. I called the online help to complain - the lady said they would refund, but I still had rotten potatoes.
To date, no word on my refund and STILL waiting for a response to my email. Not okay Woolies!”
“Difficult to find products. Can’t order from bakery or add bakery products on the phone. Very very rude abrupt delivery service. When I asked him to please put parcels on my step as I have had surgery it was like asking him to WALK back to the shop. No wonder checkers eats you for lunch”
“The woolworths app has not worked at all for 2 days. It kicks me out the app, pages jump around and search and scrolling is jumping, jumbled and glitchy. The app has bugs and is impossible to use. I cannot order anything for home delivery”
“I visited Queenswood store today to procure items for a Woolworths recipe, no Macadamia nut flour or fresh custard. The manager was called, this lady was not in Woolworths uniform and no name tag. I proceeded to tell her why i am so disappointed in that particular branch and started to show her all the communication between myself and Woolworths on Messenger. She said it wasn't her problem as she was not working their then. I started to ask her how she could help me, did they have a delivery service. She did not even offer to call another store, She laughed in my face and when i asked what her name was, She walked away into the store room, i followed her and asked again what is Your name only to be ignored again. I told her that i am going to take a photo of her in order to report her, she grabbed my phone out of my hand viciously and refused to give it back. Anoher storeman came out and told me to leave, i demanded my phone again and her name, she said something to him in african. It became a screaming match in the storeroom and profanities were exchanged. I demand a written apology from this lady and Woolworths, this is absolutely unacceptable. Terrible Branch.”
“Undercooked chicken from Blue Route, Cape Town. Not the first time. Seems they rush too much to get the money without caring if someone gets sick. Over a week for a response from customer service with nothing to date. Happy to take R100 for a chicken but won’t refund the money when they are at fault. Disgusting customer service. Think they’ve gotten too big and too greedy.”
“Cyber Crimes: Be cautious when buying online with Woolworths. My experience suggests they have internal employees linked to cyber crimes. Once an order is completed, an sms is sent stating that your delivery could not be made, the sms includes a link and takes you to what looks like a legitimate Post Office South Africa website with a tracking order that does not exist. DO NOT enter your credit card details! A week later, my order is still outstanding...”
