Zazzle Reviews

Name: Zazzle
Rating: 4.58

4.6 Rating 8,185 Reviews

90 %

of reviewers recommend Zazzle

Company Reviews

Questions

Metrics

4.6

Based on 8,185 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Mia

Zazzle 5 star review on 16th February 2026

Patrice A Beppler

Zazzle 5 star review on 9th October 2025

Anonymous

Zazzle 5 star review on 6th September 2025

Ashley M.

263

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I will never be using zazzle for anything ever again. I paid for a Disney design from somewhere else and just needed it printed. I paid for Zazzle to just print my invitations and send them to me. Then I got an email hours later stating they cancelled my order because it didn’t meet content standards. Absolutely ridiculous that because it’s Disney they can’t even print it. It’s not even THEIR DESIGN!! They were just PRINTING IT! Also they took my money immediately but said in the email that I needed to wait about 7-10 business days to get my money back when they cancelled my order the same day. Imagine that. 2 weeks to get my money back for something that was cancelled same day.”

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Posted 4 years ago

“Less than one star. Refuse to refund a charge for "Black Membership from a purchase made 1 year ago????? No heads up email charge was coming. Refused to refund.”

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Posted 4 years ago

“Ordered a birthday gift from Zazzle, not knowing that the domain did not reflect the country that the item was made in nor would be shipped within. Did not clearly stipulate that shipping would occur after manufacturing of the product and without being able to predict how long it may take for the item to be cleared through customs (only discovered it was manufactured overseas once notification identified through UPS that item had cleared customs) it has lead to the item not arriving in time for its intended purpose. Upon writing to zazzle to question why all of this information is not clearly identified prior to purchase, the answer received felt dismissive. Will never purchase from this site again!!!”

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Posted 4 years ago

“The shipping cost for post it notes $15. That's just rediculous,,, it takes forever to recieve anything,,,, Still waiting for my things I needed before going into hospital(cancer) Just rediculous”

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Posted 4 years ago

“Ordered for mother’s 2 weeks earlier didn’t receive, paid $16 for shipping will never purchase from Zazzle again...”

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Posted 4 years ago

“They take the money and they send me BS msg, and later never response back, I waiting my money back, please don’t buy anything from this page I want take some actions because the good people rip off for this page”

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Posted 4 years ago

“I ordered postcards from Zazzle to send to my husband in a nursing home with loving messages. I have only seen him twice in a year & the whole family was going to partcipate. 10 days AFTER the order the postcards haven't shipped. The shipping was expensive & now it is too LATE. I ordered postcards from Etsy & had them in a few days. Zazzle is not whst it used to be. If you can't ship postcards in a few days you shouldn't be in business.”

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Posted 4 years ago

“Promotes Marxism”

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Posted 4 years ago

“My experience with Zazzle has been terrible. They held my invitations up in "review" for so long I could not use them. I called twice before they were printed and mailed and asked what in the world could take over a week to review but was forced to cancel the order. The customer service was the best part of my experience. They were all extremely nice. I cancelled the order while they were still "in review"- After I had printed them locally and after they were all mailed - I was shocked to see Zazzle had charged them to my account and mailed them! They took the charge off my account when I called a third time but what a terrible experience. The invitations were very pretty but do not order unless you have weeks to wait.”

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Posted 4 years ago

“Terrible customer service, extrememly over-priced and taking so long it appears possible it may just be lost money. Not sure how or why scam sites of this scale are allowed to continue operation without being at least exposed.”

Helpful Report

Posted 4 years ago

“ordered badges on the 5th of april and it has been nearly a month and I have received no updates as to where my product is, I have rang them multiple times and both times I was told I’d be sent an email within a few hours, or by the end of the day and was not. I find it all incredible unprofessional, there is no excuse to not have sent any update in nearly a month.”

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Posted 4 years ago

“Didnt realise ordering a card would take so long to arrive! Ordered 31 March and now 25 April and still being processed. Never ordering again.”

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Posted 4 years ago

“I ordered a couple bumper stickers from zazzle, service and pricing was reasonable, but very poor quality product, did not last six months. I tried to order more stickers, they said Sorry, your design does not meet our "Acceptable Content Guidelines." So, I found another sticker company that gladly took my money, Glad i did because it was cheaper and a far better quality product.”

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Posted 4 years ago

“I ordered shampoo n I called them provided orders number they said it’s not right orders number,I gave tricking number they said not right,don’t trust them ..I didn’t get my order yet today 26 /3/2021 n my order it’s was 10/2/2021”

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Posted 4 years ago

“I bought a skin for a hp laptop. IT WAS NO GOOD Tried to contact...after a 3 weeks still no response from them”

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Posted 4 years ago

“Bad quality is an understatement for this company. I ordered a Faux Leather Placemat. The shipping was as much as the placemat, which seems to be where they are making their money. When the thing came it was a heavy piece of paper with a leather photo print on it. A joke! It was not a placemat. I did get someone on the phone and they refunded my price, but not the shipping. So yes, this is a scam.”

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Posted 5 years ago

“Racist invitations. Babies wearing headdresses really? All the tipis and dream catchers is sickening. My culture is not for your profit. I will be making it known.”

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Posted 5 years ago

“Terrible service! They do not communicate well.”

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Posted 5 years ago

“Very disappointed with the time it took to deliver the personalized magnet to my grandson in Australia. It was meant to be for his birthday on 28th February. I have ordered it on the Australian website on 7th February. It was delivered on 10th March and took 30 days!!!!”

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Posted 5 years ago

“I wanted to make a better designed copy of my school badge so that my name and picture are clear for upcoming clinical. I inadvertently included the school name and logo and the first design was rejected. I removed the school logo and just included the school name but that too was rejected. I ordered many times work badges with the company logo with no problem. Very frustrating and annoying. I will no longer refer friends to this site unless you want to be super frustrated. Look elsewhere.”

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Posted 5 years ago

Zazzle is rated 4.6 based on 8,185 reviews