Zazzle Reviews

Name: Zazzle
Rating: 4.58

4.6 Rating 8,185 Reviews

90 %

of reviewers recommend Zazzle

Company Reviews

Questions

Metrics

4.6

Based on 8,185 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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888-892-9953

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Mia

Zazzle 5 star review on 16th February 2026

Patrice A Beppler

Zazzle 5 star review on 9th October 2025

Anonymous

Zazzle 5 star review on 6th September 2025

Ashley M.

263

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a key ring, still never received it. Very bad service, I wouldn’t recommend this site to anyone. Very disappointing.”

Helpful Report

Posted 5 years ago

“Do not buy from this site I ordered a clock with my grandchildren’s photos for Xmas gave them till now still nothing I’m a pensioner and have been ripped off do not buy from this site”

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Posted 5 years ago

“I have not received my business cards I opened up a new business and I’m counting on these cards to give out to my customers the website says that my shipment was shipped I have not seen them I reached out to customer service and I have not gotten a response and my money is still being not returned!”

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Posted 5 years ago

“We never received our order .I did email the company to ask if there was a delay but never received any response”

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Posted 5 years ago

“This company is THE WORST! They have issue with everything. I write my thoughts in a card and was told it is unacceptable. They said I could use the word "Godiva Chocolate"... Like WTF! I used the word in a phrase and comparison. They read everything. DON'T USE THIS COMPANY. USE ANOTHER.”

Helpful Report

Posted 5 years ago

“I ordered a stamp. They sent me one that does not look like what I ordered. I requested a replacement and they sent me the wrong stamp again. It is a waste of time. A month later, I still don’t have the stamp.”

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Posted 5 years ago

“Zazzle refused to process a personalized keychain that I ordered. After allowing me to not only upload a photo of two males together in a pornographic pose and then to place the order, I received a notice the next day that the item was cancelled because it contained pornographic content. There was nothing on the website that stated that pornographic content is not acceptable, and even so, I'd already uploaded it and it was already being processed. I can't believe that a company would be so incredibly anti-human and anti-homosexual!! If it isn't a family or baby photo or one that contains a female, it isn't allowed. I WILL NEVER ORDER FROM A WEBSITE LIKE THIS EVER AGAIN, LET ALONE REFER IT TO ANYONE, EVEN MY WORST ENEMIES.”

Helpful Report

Posted 5 years ago

“I ordered a license plate frame for my mom who loves bright and blingy. I was really on the fence about buying it as it was fairly expensive for what it is, but went ahead and ordered it and paid extra for 2-day shipping so it would arrive a week before Christmas. The frame is only a poor-quality picture of sparkles and looks embarrassingly cheap and gaudy. It showed up 2 weeks late - which is okay because we don't want to give it to her now that we've seen it. I'm disappointed in the product and the delayed delivery. And I'm very disappointed that I gave away $40 (product + very expensive shipping) for such a poorly constructed 'gag' gift. On the bright side, it is the right size”

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Posted 5 years ago

“Ordered 3 tshirts, size adult M. Tshirts are tiny, more an XS. Printing quality terrible and quality poor. Colour run and overprint. Terrible.”

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Posted 5 years ago

“Ordered hard plastic cork backed coasters; what arrived was some floppy unusable item made of fabric. This was the second time I ordered from them and both experiences were equally appalling.”

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Posted 5 years ago

“If I could I would give them -5. Absolutely stay away. Takes for ever and no communication. Great way to actually fonance a business. Get the money and send the goods when ever (if ever) you choose.”

Helpful Report

Posted 5 years ago

“Terrible service. It’s been a month and I haven’t received my order and no order updates or emails either. I waited in hold and then it said no one was there to take my call!!”

Helpful Report

Posted 5 years ago

“Well, I suppose Zazzle didn't want to hear me thoughts nor let everyone know how bad they are. I've posted but the comments have never shown up. But when there are 20 pages of published dissatisfied customer comments with a grade of "1", I should have known. Did not do research on them, but learned my lesson! Will NEVER buy from them again!!!!!!!!!”

Helpful Report

Posted 5 years ago

“Items are NOTHING like the pictures! My daughter ordered me a glitsy wall clock for Christmas. It broke my heart when the package arrived and it was a cheap clock, nothing like the picture and she was SO disappointed! To think that she spent her hard-earned money trying to get me what I had picked out and it was not the beautiful clock pictured! I or my family will NEVER order from Zazzle again!”

Helpful Report

Posted 5 years ago

“I placed five orders over Black Friday weekend which were due to arrive on or before Dec. 11. They did not arrive until Dec. 21. When I tried to get help from customer service after Dec.11 had passed, they sent me a three paragraph list of terms and conditions they wanted me to agree in order for them to try to get the orders to me before Christmas. Then, this morning they sent me this which I am cutting and pasting so readers can enjoy the grammar: "It appear we are in luck and your order is out for delivery today, it expected by 9.00 pm. Have a great day." I needed the gifts to distribute to people I will not now see until after the holidays. If Zazzle had been honest about the delivery date or took quick action when they were alerted to the problem I would not be so disappointed. I placed five orders over Black Friday weekend which were due to arrive on or before Dec. 11. They did not arrive until Dec. 21. When I tried to get help from customer service after Dec.11 had passed, they sent me a three paragraph list of terms and conditions they wanted me to agree in order for them to try to get the orders to me before Christmas. Then, this morning they sent me this which I am cutting and pasting so readers can enjoy the grammar: "It appear we are in luck and your order is out for delivery today, it expected by 9.00 pm. Have a great day." I needed the gifts to distribute to people I will not now see until after the holidays. If they had been honest about the delivery date or took quick action when they were alerted to the problem I would not be so disappointed. Zazzle is terrible!!!!! Zazzle is terrible!!!!!”

Helpful Report

Posted 5 years ago

“Cannot read text on ceramic ornaments. Poor quality. Ordered and paid for three ornaments but they only shipped two. I called and was told they probably forgot the third. Shipping took weeks and the shipping fee is high. I will never order from them again. I wish zero stars were an option as they don’t even deserve one.”

Helpful Report

Posted 5 years ago

“Ordered t-shirts as gifts for my brother and his family for Christmas. They arrived last night (delivery was on time, that’s my only positive). The quality is incredibly poor on all four. On one, the print looks like it will come off if you try to wash it, two others, the black is faded and washed out; the shirts look old. And the fourth shirt - a print of a Jaws movie poster with a kitten replacing the shark - the picture is so dark you can’t even see what it is. Incredibly disappointed, especially for the price I paid.”

Helpful Report

Posted 5 years ago

“Printing on an ornament is barely legible and at a cost of $16.95 plus 10.00 shipping it is just a waste. Very difficult to contact them. I would not recommend this company. Ships somewhere else”

Helpful Report

Posted 5 years ago

“Product was horrible - sub standard quality garment, badly sewn and printing was on crooked and misshapen. The best part, and I give Zazzle credit for this, is that they immediately issued a full refund when I expressed my dissatisfaction, and waived the return clause since I live in Australia.”

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Posted 5 years ago

“One month later and my order is still not here and lost in transit! DO NOT ORDER FROM THIS SITE. I AM SO LIVID RIGHT NOW ✅”

Helpful Report

Posted 5 years ago

Zazzle is rated 4.6 based on 8,185 reviews