“I was quite sceptical about ordering from Cettire after reading the reviews, however I ended up biting the bullet and hoping for the best... Luckily I did because I am extremely pleased with my purchase. I received my item within 2 business days and its absolutely perfect! I will definitely be ordering from them again!! Could not be happier :)”
“checked out the reviews on here and was shocked and scared to experience any complications, however, my package was received on time and my product was 100% authentic and high quality for an astonishing low price”
“After reading most of the comments, I’m Sceptical about this blog shop. I decided to give a try and purchase from here. To my surprise the item received in good condition. So maybe I’m lucky or rest of the comments here are untrue .”
“Positive review! Ordered a pair of Golden Goose sneakers and they were delivered promptly by DHL, beautifully packaged and authentic. Highly recommend ordering anything you have your eye on!”
“Not sure about all these bad reviews but I just ordered a Longchamp bag I'd been seeking and received it in less than a week, in perfect condition! My entire experience was flawless and I would definitely order from them again!”
“I only saw the negative reviews after I placed my order and was very worried. At the same time I also ordered two items from Farfetched. The orders were placed on a Sunday and within 9 days the Cettire order arrived the same day as the Farfetched order. The packaging on both was similar and my item was in perfect condition. Overall a positive experience and I would order from them again.”
“Not sure about the negative reviews here but Cettire is acually a listed ASX stock company here in Australia.
It is the same reason why I bought from them.
I bought a Pinko bag July 15. Next day, I receiveda confirmation via DHL that it was shipped from Italy.
I received it in just 5 business days in perfect condition.
I also love their service when I enquired about something regarding the product.
Not sure about what others are saying but I had a great experience and pleas note that this is not a paid review.”
“Discovered them this year, and was a bit hesitant because of the reviews. Have ordered 4 items the past 3 months, and all 4 have arrived via DHL. They are not packaged well, so if it's a gift and you want it to arrive well packaged you're best to go through Farfetch or Mytheresa. Will definitely continue using them.”
“I ordered a Versace hair pin on July 5th - it was shipped from Bologna - the product arrived to me on July 8th in Ontario, Canada. I am so hugely impressed. I wait much longer with some Canadian retailers. Great company and great service. I hope the negative reviews have merits, because businesses are affected hugely when it comes to reviews. Lori”
“Wow to all of the negative reviews about Cettire! I’ve ordered multiple items from them and all have turned up very quickly and were in perfect authentic condition and the one I didn’t want I returned whereupon a refund was issued promptly! No I don’t work for Cettire nor have I been paid to write this review! At a loss as to all of the negative reviews that have been left.”
“Super fast delivery and good customer service. They’ve improved their communication in the last year or so and are on par with Farfetch/Matches/Netaporter. I’ve ordered two pairs of shoes and no complaints here.”
“I came across Cettire a couple of months ago. I immediately purchased a couple of garments especially because of the good discount. I received my items one week later and the items were perfect. I then ordered 3 pairs of jeans which arrived about a week later. I then had to return two of the jeans that did not fit, for a refund of $700. At this point, I had come across this website with the negative reviews and started to feel antsy. However one must keep in mind this is going back to Italy, the package will likely go through customs, etc., things do not move as quickly in Italy as they do in the U.S. You have to be realistic about the logistics and business culture, "You are not in Kansas anymore" when you start dealing outside the U.S. Considering the logistics, I figured I would give them about a month. Sure enough, in just about a month I received my refund. I did order a T-shirt which did take about three weeks to arrive, but the issue was with DHL. Lastly, I want to mention that even when sending items back to Bergdorf Goodman in New York, which is considered a reputable department store, it literally takes about a month to get my refund. I would order from Cettire again. Each item I have received has been authentic and perfectly new.”
“Unlike most, I had a positive experience with this site. Ordered a designer bag and it arrived promptly to Australia directly from Italy and is authentic. Was a little scared after reading the reviews after I made the purchase but I had no issues. I am very tempted to buy another bag but a little spooked by the reviews! Just wanted to leave my experience here in case it helps others!”
“Against my better judgement I placed a order from Cettire even after reading the reviews (the sale was that good). My order went through without problem, the item shipped and arrived a few days later. The item was as described. I seem to be one of few that had a positive experience with Cettire, unless you want to roll the dice you should avoid this company.”
