So,to make things clear. I was worried like everyone else reading these reviews about the site and I wanted to cancel the order but didn't.After the confirmation I never got the shipment email in about a week and was definitely shooked.i sent an email and I was lucky that I got a response within 2 days. Turned out my order had already been shipped and by that time was reaching Italy (I leave in Greece), something that is significant considering that they ship from Australia and only took them a week. That Palm angels track jacket turned legit af and not faulty at all at record time of 9 days. I don't know why you people have issues with the site but I'll definitely order again even though the customer support is kinda weak.