“Your delivery driver was a bit special. Very helpful, very amenable and a credit to your business. The product was exactly as described - but the auto opener broke within days of installing it and I have been unable to fix it. It was installed in accordance with the instructions. After a very brief email exchange with the suppliers I am advised that this will be replaced. Great service and I would recommend this company to anyone.”
Dear Stuart,
Thank you so much for your fantastic review!
We are thrilled to hear that you had a positive experience with our delivery driver. We pride ourselves on providing helpful and amenable service, so it is delightful to know that our driver was a credit to our business.
We are also glad that the product lived up to your expectations and was exactly as described.
We apologise for the inconvenience caused by the broken auto-opener.
Thank you for recommending our company to others. Word-of-mouth referrals mean a lot to us, and we're grateful for your trust and confidence in our service.
Should you have any further questions or need assistance, please do not hesitate to reach out to us.
We are always here to help.
Thanks again for choosing elbec garden buildings!
Best wishes,
elbec garden buildings
“Excellent quality summerhouse, value for money. Good quality floor, I've seen more expensive summerhouses with less sturdy flooring. Only took half a day to erect. Delivery was on day and time given. Would definitely buy from Elbec again. Phil W Stoke on Trent”
“Kept well informed along the way re delivery. On the day, delivery was made by Paul the driver on time and he was very helpful. The instructions re construction look comprehensive and easy to follow and although not up yet the parts of our new summerhouse/shed look very good quality.”
Dear Manuel,
Thank you for taking the time to share your feedback with us. We're pleased to know that your item was delivered on time. However, we apologise for any inconvenience caused by the parts of the bench being bent.
Our team is committed to ensuring the satisfaction of our customers, and we'd like to make things right for you.
Please contact our customer service team with more details about the bent parts, and we'll arrange for suitable solutions, whether it's replacements or any other necessary steps.
Thank you for bringing this to our attention, and we appreciate your understanding!
Best wishes,
elbec garden buildings
“The 7xy corner Summerhouse exceeded expectations in both design and quality. Your Shire installation team were thoroughly professional. Their expertise was evident and their friendly and helpful advice and insights were very well received. Well done Shire and Elbe”
Dear Salih,
Thank you for your feedback! We're glad to hear that you found good value in your purchase and that the process was convenient for you.
If you ever have more comments or if there's anything else we can assist you with, feel free to let us know.
Best wishes,
elbec garden buildings
“delivered on time--my handyman said it went together well !! --on the website the summerhouse i chose it was blue can you e mail me the colur please as i wish to have the same --thanks”
“Very impressive - did a lot of research before ordering and not only was elbec the most reasonable price wise the service and product was brilliant... HIGHLY recommended. Delivery super quick and efficient too.”
Dear Simon,
We truly appreciate your positive feedback!
It's fantastic to hear that our pricing, service, and product exceeded your expectations.
We're thrilled to have earned your recommendation!
Thank you for choosing elbec, and we're delighted to have provided you with a positive experience!
Best wishes,
elbec garden buildings
“Shed delivery was on time and the delivery guy carried it to the rear garden. The shed, despite being a budget model, fitted together well and all the parts were present. My only two comments are 1) that the base seems too thin and bends when you walk on it which is a bit of a concern and 2) the instructions could have been a bit clearer. I am used to erecting sheds but if it was my first time I may have struggled.”
Dear Richard,
Thank you for taking the time to share your experience with us. We're glad to hear that the shed delivery was on time and that our delivery personnel were helpful in carrying it to your desired location.
We appreciate your feedback regarding the base thickness and the clarity of the instructions. Your input is valuable, and we'll certainly take this into consideration as we strive to improve our products and services.
Thank you for choosing elbec garden buildings. We hope you enjoy your new shed!
Best wishes,
elbec garden buildings
Dear Mr Williams,
We are glad to hear that the delivery was great and that everything arrived on time and the instructions for the shed were easy to follow.
We really appreciate your feedback and thank you for your continued support!
Best wishes,
elbec garden buildings
Dear Simon,
Thank you so much for your wonderful 5-star rating of elbec garden buildings!
Very helpful and positive response, thank you!
If you ever have any questions or need further assistance, please don't hesitate to reach out.
Thanks again for choosing elbec garden buildings, Simon! We hope to serve you again in the future!
Best wishes,
elbec garden buildings
“We ordered a Garden summer house from Elbec and it was delivered on time & checked by the delivery driver. It was made well and constructed by my husband and we are very pleased. We would definitely rec this company..”
Dear Linda,
We're delighted to hear that your garden summer house was delivered on time and checked by the delivery driver.
It's wonderful that it was well-made and that your husband successfully constructed it.
We appreciate your recommendation and your positive feedback.
Thank you for choosing elbec, and we value your business!
Best wishes,
elbec garden buildings
“Delivery arrived on the promised day, the tracking was good and the driver was extremely helpful. Instructions were excellent and construction was easier than expected. We are both retired and if we can manage it........”
Dear Steve,
We're thrilled to hear that your delivery arrived on the promised day and that the tracking and driver's assistance were appreciated.
It's wonderful to know that the instructions were excellent and that the construction turned out to be easier than expected.
We understand that every bit of help makes a difference, and we're glad to have been part of a smooth process for you.
Thank you for choosing our service, and we hope you enjoy your construction project!
Best wishes,
elbec garden buildings
“We are delighted with the walk-around greenhouse from Elbec Garden Buildings. Many neighbours and passers by have commented on how good it looks, and it works very well too. We have recommended you to some of those people, and are sure they will be as pleased as we have been with our purchase.”
“Great product range and easy ordering and communication. Prompt and scheduled delivery with a very helpful driver. Clear assembly instructions and good quality materials and fixings made assembly easy (suggests two people but I managed alone with some temporary screws and steps to act as support. Will be using elbec again!”
Dear Niall,
We are delighted to hear about your positive experience with elbec, from the easy ordering process to the prompt delivery and helpful driver.
It's great that you found the assembly instructions clear and the materials of good quality, making the process smooth.
We appreciate your feedback, and we look forward to assisting you again in the future.
If you have any further questions or need assistance, feel free to reach out.
Thank you again for choosing elbec!
Best wishes,
elbec garden buildings
“An excellent and efficient service from Elbec, we were very impressed with the price and quality of our corner shed and assembly instructions were very clear!”
