“The aftersales made the difference, as I was not happy with a few wooden components, Facias and trims, they replaced them (a complete set) immediately by courier within a week which gets 5 stars from me. Great service.”
Dear Roger,
Thank you for sharing your experience with our aftersales service. We are pleased to hear that we could address your concerns promptly and provide you with a replacement set of components. Your satisfaction is our priority, and we appreciate your positive feedback!
If you have any further questions or if there's anything else we can assist you with, please don't hesitate to let us know. We are here to help.
Best wishes,
elbec garden buildings
Dear Mr Coxhead,
Thank you so much for your 5-star rating!
We are delighted to hear that you feel your purchase is a great product.
Best wishes,
elbec garden buildings
Dear Klaas,
We are thrilled to hear that you are delighted with your summer house!
Thank you for choosing elbec, and we appreciate your positive feedback about the quality and value for money. It's always rewarding for us to know that our customers are satisfied with their purchases.
If you have any photos of your newly installed summer house, we would love to see them! Feel free to share them with us if you're comfortable.
Once again, thank you for your kind words. If you ever have any questions or need assistance in the future, our team is here to help!
Best wishes,
elbec garden buildings
Dear Mr Mick,
Thank you for being a returning customer, and we appreciate your continued trust in our services!
It's wonderful to hear that you've had a positive experience with us in the past.
If there's anything specific you'd like to share or if there are ways we can further improve, please feel free to let us know.
We look forward to serving you again in the future!
Best wishes,
elbec garden buildings
“This is the second product we have had from elbec. Very pleased with both buildings, one a summerhouse and one a large garden shed. Very efficient service, quick and easy delivery, can't fault the service.”
Dear Isobel,
Thank you so much for being a loyal customer and for choosing elbec for both your summerhouse and large garden shed.
We're delighted to hear that you are pleased with both buildings and that our service, from efficiency to delivery, has met your expectations!
Your satisfaction is our priority, and we truly appreciate your positive feedback.
If you ever have more projects or if there's anything else we can assist you with, please don't hesitate to reach out.
Best wishes,
elbec garden buildings
Dear Mike,
Thank you for being a repeat customer and for sharing your positive experiences with elbec.
We're thrilled to hear that you've received excellent service on both occasions and that your items were delivered on time and in full!
If there's anything else you need or if you have more projects in the future, we're here to assist you.
Thank you for choosing us, and we look forward to serving you again!
Best wishes,
elbec garden buildings
“I was looking for a shed for hand garden tools, this one fitted the bill perfectly, the purchasing experience was very simple, I was updated at every level of the process from order to delivery, easy to put together, I did paint it to very similar colours as displayed on the website, it does look amazing, and to top it off it was very reasonably priced with free delivery”
Dear Fred,
Thank you for choosing our shed to meet your garden tool storage needs! We're thrilled to hear that the purchasing process was smooth and that you found our updates helpful.
It's fantastic that the assembly was easy for you, and we love that you took the extra step to paint it, making it look amazing in your garden!
We appreciate your positive feedback and are pleased that you found the shed reasonably priced.
Happy gardening!
Best wishes,
elbec garden buildings
“Easy to use website, fast and efficient delivery that allowed me to track each stage of the process and select a time etc. Well made shed, easy to put together, looks great and seems to be well treated to survive against the elements.”
“Fantastic quality and value for money,kept informed all through the process of placing the order through to delivery, the summer house was even supplied with two sheets of spare glass. I have no problem in recommending elbec and would you them again in the future”
Dear Irene,
Thank you for your fantastic 5-star rating of elbec garden buildings!
We greatly appreciate your kind words and are thrilled to hear that you found our products to be of fantastic quality and value for money.
We always strive to keep our customers informed throughout the entire process, from placing the order to delivery, to ensure a smooth and satisfactory experience. It's wonderful to know that we succeeded in that regard.
Moreover, we're delighted that the summer house you purchased was even supplied with two sheets of spare glass. We aim to go above and beyond for our customers, so it's fantastic to hear that this was appreciated.
Thank you for recommending elbec.
We truly value your trust and would be delighted to serve you again in the future!
Best wishes,
elbec garden buildings
“Delivery was excellent, he was polite, fast, tidy in fact the best delivery I have ever had. Shed is up and looking good. More than happy all round. Thank you.”
Dear Jacqui,
We're thrilled to hear that you had an excellent delivery experience and that your shed is now up and looking good.
Thank you for sharing your positive feedback with us.
If there's anything else we can assist you with or if you have further comments, please feel free to let us know.
Best wishes,
elbec garden buildings
“I am really pleased with the planter so thankyou. It is very large and deep as expected, and holds large plants that are unsafe for my little dog, like hydrangea and Rhododendron which are toxic to dogs. They look great, in large pots within this planter. Fantastic. The price was fair and needed a little carpentry to put together, which my husband was able to do. The delivery took about 5-7 days which was fine.”
Dear Drin,
Thank you so much for giving us a 5-star rating for your recent purchase of our elbec garden buildings.
We are thrilled to hear that you are pleased with the planter and its functionality!
It's truly wonderful to know that the planter is exactly as you expected.
We understand how crucial it is to keep your little dog safe, and we're glad that our planter provides a secure space for your plants that may be harmful to your furry friend.
We're also delighted to hear that the large pots within the planter look great and that the price was fair. Additionally, we appreciate your positive feedback regarding the assembly process, and we're glad that your husband was able to complete the carpentry required for the planter.
Lastly, we're pleased to hear that the delivery time met your expectations, as we strive to provide timely service to all our customers.
Thank you again for your kind words and for choosing us for your garden building needs.
Should you have any further inquiries or require any assistance in the future, please don't hesitate to reach out to us.
Best wishes,
elbec garden buildings
“Excellent service. Delivery was within the time slot given. The delivery man was super helpful and detailed all the parts before he left. I would highly recommend.”
