“Purchased a pent roof potting shed, Very happy with it in terms of Delivery, Quality and missing roof felt was delivered withing 2 days (very good). On the downside (hence my rating) the door to the potting shed means you have to duck to get in and the roof is very low, I have fixed that myself by adding some extra rafters to raise it a couple inches but I am under 6ft so would imagine a number of people would find the roof very low. I have not complained as I am sure the measurements on the site had I looked at them would have told me this. Final complaint one side panel was slightly taller than the other one which worried me but the design allows for this so not a big issue. Last positive comment I was able to assemble this shed all by myself with no assistance.”
“Although the product was as expected and we have no issue with the shed, the delivery was altogether another matter. We agreed a date, I tracked the delivery and then it disappeared from the tracker and said they were unable to deliver as they couldn’t find us, rubbish as they had two contact numbers they could have called, no other delivery has had a problem finding us and we have had many, we then had to wait well over a week for another delivery, not happy, and asked that they call 30 minutes before so I could make sure we were home, No call came and it was only that I watched the tracker that I was able to see they were 2 miles from our house. I rushed home just in time. Shed great Delivery, 0 out of 10. Would consider buying from someone else because of the issues.”
“Smooth ordering and delivery which was timely and well communicated. We paid for a 7x7 Dutch barn shed and also paid for it to be treated in preservative at a total cost of more than £1200, good value but certainly still a lot of money to us. The shed arrived and the first thing we noticed was that the preservative was still tacky as we unloaded the shed sections. The driver said that this was because it was still being painted as it was being loaded for delivery. Some pieces were well stuck together and pulled the preservative off of some of the pieces when we pulled them apart. I had to purchase more preservative at additional cost to rectify. During assembly we had a big issue with the corner sections not pulling together as they were very bowed even though we assembled the shed within 24 hours of delivery. We ended up bolting the sections together as their was no way the supplied screws were ever going to achieve this. We had two roof bearers missing (one was broken through a knot in the wood but had still been painted in preservative and sent even though it was in two pieces??) I had to go to my local timber yard and get replacements at my own cost. The roofing felt was like paper and tore when you moved it, I ended up replacing this along with the supplied glass which was again very thin and brittle. (I didn’t feel happy leaving in the supplied glass as the kids go into the shed and I was concerned about safety) All in all, not a great product or assembly experience, in my opinion the quality is best described as cheap. A shame because with better quality materials and a few more quid on the asking price it could have been so much better. I did not feedback to elbec at the time and have only been prompted to leave this review after receiving a follow up email from elbec asking me to leave feedback some 3 months after delivery. I did not contact elbec as be honest I didn’t want to have to wait for redelivery of faulty parts mid build and to be honest if a company is happy to send out such a poor quality product, I don’t really want anything further to do with them as they will not be getting any further business from me.”
“The delivery time of the plastic shed was acceptable considering the issues caused by Corona virus. Husband managed to erect the shed on his own with just a bit of help from myself holding panels together while he screwed. The shed is a bit flimsy but adequate for our needs and looks good from the outside. I would have scored an extra star but there are some screws missing and we are concerned that should we get windy weather the shed could blow down and possibly blow away. I have emailed elbec several times and phoned them but no sign of the screws. I was told they were despatched 6 days ago. I appreciate corona virus is causing issues but I am only waiting for 10 screws that could be sent in normal post”
