Good Morning,
Thank you for taking the time to share your fantastic review.
We are delighted to hear that you’re enjoying your summerhouse and that you found the assembly straightforward. It’s great to know it looks great in your space. If you have any questions or need assistance, feel free to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
Good Morning,
Thank you for taking the time to share your wonderful comments.
We are delighted to hear that you’re satisfied with your new greenhouse and found it easy to assemble. Your feedback means a lot to us, and it’s great to know our products are meeting your expectations. If you have any questions or need assistance, please feel free to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
Good Morning,
Thank you for taking the time to leave your kind review.
We are pleased to hear that you experienced fast delivery. Your satisfaction is important to us, and we appreciate you taking the time to share your thoughts. If you need any assistance or have any enquiries, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
“Recently purchased a palram greenhouse from elbec, the whole process was easy and went smoothly, unfortunately there was a part missing I contacted the manufacturer which was long and drawn out so I contacted elbec who had it sorted in a few days excellent customer service.”
Good Morning,
Thank you for taking the time to share your comments with us.
We are thrilled to hear that the purchasing process went smoothly and that our customer service met your expectations. We always strive to resolve issues quickly, so it’s great to know we could assist you. If you need any assistance or have further questions, please do not hesitate to contact our team.
Kind Regards,
elbec Garden Buildings
Good Morning,
Thank you for taking the time to share your fantastic review.
We are pleased to hear that you find our product well presented and durable. Your satisfaction is incredibly important to us, and your feedback encourages us to continue delivering quality products. Should you have any questions or need assistance, please feel free to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
“Pleased with the arch. However, the posts are an unusual size and it’s not been possible to find the correct sized post stakes which has proved to be incredibly frustrating. Customer services were not helpful and we have ended up making do with a sub optimal solution.”
Good Afternoon,
Thank you for taking the time to leave your feedback with us.
We are pleased to hear that you are pleased with the arch, but we sincerely apologise for the frustration you experienced. Your satisfaction is important to us, and we will ensure that your comments are addressed. If there’s anything else we can do to assist you further, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
Good Morning,
Thank you for taking the time to provide your kind comments.
We are delighted to hear that you found the assembly easy and the building solid. Your satisfaction is our top priority, and we truly appreciate your feedback. If you have any questions or need assistance, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
Good Afternoon,
Thank you for taking the time to leave your positive feedback.
We are delighted to hear that you found the assembly process easy. Your feedback is greatly appreciated, and it motivates us to continue providing user-friendly products. If you need any assistance or have questions, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
Good Afternoon,
Thank you for taking the time to leave your wonderful comments.
We are thrilled to hear that you had a great experience with our service and delivery. Your support means so much to us. If you have any questions or need assistance, please feel free to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
Good Afternoon,
Thank you for sharing your fantastic review with us.
We are thrilled to hear that you are pleased with our product. Your satisfaction is our top priority, and it's great to know that we met your expectations. Should you need further assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
Good Afternoon,
Thank you for sharing your review and for highlighting our service.
We're glad to hear that you found the product to be satisfactory. The fascia boards would not be available for the side of the building, as this could entrap water on the roof, which could, in turn, pool into an area. Too much moisture within one area can cause a flux of water ingress into the building. The fascia boards that were not provided for the sides are to allow the water to flow from the roof smoothly and prevent water from building up. If you need any assistance or have further questions, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
“The price was very good, excellent communication and swift delivery. But most of all we were very impressed by the quality of our planter. very pleased and would certainly buy again.”
Good Afternoon,
Thank you for taking the time to share your fantastic review.
We are thrilled to hear that you were impressed with the quality of your planter, as well as our communication and swift delivery. Your satisfaction is important to us, and your kind words motivate our team to keep delivering top-notch service. If you have any questions or need any assistance, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
Good Morning,
Thank you for leaving your wonderful feedback with us.
We are thrilled to hear that your greenhouse is just what you wanted and that you had a quick delivery experience. Your satisfaction is our top priority, and we are glad that this was met with your order. If you require any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
Good Afternoon,
Thank you for sharing your kind review with us.
We are delighted to hear that our service kept you well informed throughout the process. Your satisfaction is our priority, and we appreciate your support. If you have any questions or need assistance, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
“Ordered a corner pergola, extremely pleased with it. The Pergola is well designed and very solid. It looks lovely in our garden and adds a great focal point in a rather bare area of the patio.
It definitely requires 2 people who are experienced at DIY to erect the Pergola as the posts and beams are heavy to handle. The instructions were clear but careful measurements are needed to get the post based correctly positioned. Everything slots together well once this is done.
It was an easy product to order online with prompt delivery. Would highly recommend this Pergola.”
Good Afternoon,
Thank you for taking the time to leave your fantastic review.
We are thrilled to hear that you are extremely pleased with your corner pergola and that it is a lovely focal point in your garden. We appreciate your feedback on the assembly process and will ensure that your comments are noted. It is great to know that you found the ordering process easy and the delivery prompt. Your recommendation means so much to us. If you have any questions or need any assistance, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
“My shed arrived on time and your driver/delivery fella was efficient and very polite. The shed went up very quickly and your instructions were spot on. We are very happy with our new shed.”
Good Morning,
Thank you for taking the time to share your wonderful review!
We are thrilled to hear that your shed arrived on time and that our delivery driver provided efficient and polite service. It's fantastic to know that the assembly was smooth and that our instructions were helpful. Your satisfaction is our priority, and we’re delighted that you are satisfied with your new shed. If you need any assistance or have questions, please feel free to reach out to our Customer Care Team.
Kind Regards,
elbec Garden Buildings
Good Afternoon,
Thank you for sharing your feedback with us.
We thank you for your review, and your comments will be taken on board seriously. It's wonderful to hear that you are satisfied with the finished building. If you need any assistance or information, please feel free to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
“It was not what I expected it is more like a shed with windows we have had to reinforce the roof and the floor as I bought to use as an art studio.It also came with a crack on the front panel and the windows didn’t line up properly .Before the winter comes will have to buy more roofing felt as the stuff that came with it is so thin it was tearing as it was being put up”
Good Afternoon,
Thank you for taking the time to share your experience with us.
We sincerely apologise that your recent experience did not meet your expectations. It is disappointing to hear that you encountered issues with the structure of your building. We understand how important it is to have a suitable space for your art studio. If you need assistance or have any queries, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
Good Morning,
Thank you for taking the time to share your fantastic review.
We truly appreciate your kind words about our customer care team. It's great to know that we were able to help resolve the minor issues with your Shire shed. Your recommendation means a lot to us. If you ever need further assistance or have any queries, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
Good Morning,
Thank you for taking the time to share your lovely review with us.
We are pleased to hear that you love your shed and that our delivery team was able to assist you. Your satisfaction means the world to us. If you need anything assistance or have any inquiries, please feel free to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
