ElectroCity Reviews

Name: ElectroCity
Address: Ormonde Retail Park, Purcellsinch, Dublin Road, Ormonde Retail Park, Purcellsinch, Dublin Road, Kilkenny
Rating: 4.71

4.7 Rating 2,663 Reviews

93 %

of reviewers recommend ElectroCity

4.7

Based on 2,663 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About ElectroCity:

With stores in Kilkenny, Carlow and Waterford, ElectroCity is one of the largest independent electrical retailers in Ireland. Established in 1993, we now employ over 50 people across the south east and pride ourselves on the quality of products we sell and excellence of service we provide.

Visit Website

Phone:

0599188069

Email:

help@electrocity.ie

Location:

Ormonde Retail Park, Purcellsinch, Dublin Road,
Ormonde Retail Park, Purcellsinch, Dublin Road
Kilkenny
R95 X795

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ElectroCity 5 star review on 16th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Staff in carlow shop are always very nice and very helpful”

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Posted 4 years ago

“Very annoying as a customer when you make a purchase and then the sales assistant is trying you sell you even more. From insurance and now even trying to sell on behalf of electricity suppliers. Seriously? I had a heavy item and two young children with me , too busy was this rubbish and distracting from my kids. Enough ✋🛑”

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(ElectroCity Kilkenny) - Posted 4 years ago

“Excellent service very efficient and friendly”

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Posted 4 years ago

“Great service, prompt delivery”

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Posted 4 years ago

“I've always been very happy with any purchases from ElectroCity. All of my kitchen appliances have been bought from ElectroCity.”

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Posted 4 years ago

“Very helpful stuff, great deals and service.”

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Posted 4 years ago

“Excellent company to deal with. Sales staff very informative and knowledgeable. Delivery very prompt”

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Posted 4 years ago

“Purchased larder fridge and freezer staff very helpfull”

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Posted 4 years ago

“Good communication on time delivery”

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Posted 4 years ago

“Reliably service, value for money, Electro City never fail to deliver the goods.”

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Posted 4 years ago

“Very fast delivery”

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Posted 4 years ago

“Quick and easy to deal with, followed up on delivery information and had constant contact from driver!”

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Posted 4 years ago

“Excellent service. Always someone there to help.. always find what I want at the best cost”

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Posted 4 years ago

“Great service and delivery. No problem with these guy's at all”

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Posted 4 years ago

“Delivery was on time”

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Posted 4 years ago

“We bought a printer here because they had the best price and better delivery delay (it's not common to get both). The delivery was very fast, one day earlier than expected and the printer it's working really well. I will buy again here without any excitation!!”

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Posted 4 years ago

“Kilkenny store staff are excellent, very professional, kind and very helpful, thanks very much”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“I ordered an item for collection in Kilkenny; advised it was ready for collection; I drove in especially to collect it only to find out it was in the Carlow store. Much was made of the fact that they would post it out to me yet no apology- not in the store or when I rang them in Carlow. Won’t be ordering online again”

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Posted 4 years ago

Hi Mary, Thanks for leaving us your review, So sorry to read of the confusion with your order on this occasion, regretfully there was a stock issue on the day due to unprecedented demand for cooling fans during the hot weather, and indeed your order was dispatched free of charge from our Carlow location, this was arranged by our team by way of apology for the initial error - we're sorry if this apology was not passed on in store, We would welcome the opportunity in the future to regain your trust in our service, Kind Regards, Ronan McDermott Online Department Manager

Posted 4 years ago

“Very good place to shop. Extensive stock to choose from. Very helpful and pleasant staff.”

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Posted 4 years ago

ElectroCity is rated 4.7 based on 2,663 reviews