NeonChamp Reviews

4.2 Rating 307 Reviews
78 %
of reviewers recommend NeonChamp

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NeonChamp 5 star review on 18th May 2024
Michelle Guffey
NeonChamp 5 star review on 16th May 2024
Michelle Guffey
NeonChamp 5 star review on 29th April 2024
Karol Ruth Silverstein
NeonChamp 5 star review on 28th April 2024
Sara Hickman
NeonChamp 5 star review on 27th April 2024
Hailey Bruckner
NeonChamp 5 star review on 27th April 2024
Katrina Thacker
NeonChamp 5 star review on 20th April 2024
Chris Herrar
104
Anonymous
Anonymous  // 01/01/2019
Looks great, exactly as pictured and was the cheapest price I could find on the internet! Packaged very well.
Helpful Report
Posted 4 months ago
Dear Leslie,Thank you so much for your outstanding 5-star rating of NeonChamp! We greatly appreciate your support and are thrilled to hear that you had a fantastic experience with us. Your kind words and appreciation mean a lot to us. We pride ourselves in offering unique products that live up to our customers' expectations. We're thrilled to hear that your NeonChamp looks great and was exactly as pictured. Moreover, we're happy that our competitive pricing allowed you to make the most economical purchase on the internet. We strive to provide the best value for our customers. Additionally, we take pride in our careful packaging to ensure that your order arrives safely and in immaculate condition. Thank you once again for choosing NeonChamp and for taking the time to share your positive feedback. We look forward to serving you again in the future! Best regards, NeonChamp
Posted 4 months ago
Our custom neon sign turned out great! I like that NeonChamp sent a video of the product before it shipped.
Helpful Report
Posted 4 months ago
Dear [Reviewer],Thank you so much for the amazing 5-star rating of NeonChamp! We are thrilled to hear that your custom neon sign turned out great. Our team takes pride in delivering top-notch quality products, and we are delighted that you appreciate the attention to detail we put into creating your sign. We understand the importance of ensuring customer satisfaction, which is why we go the extra mile to provide a video preview of your product before shipment. We believe that this allows our customers to have a better understanding of their final product and adds an extra layer of trust and transparency. Once again, thank you for your kind words and trust in us. We look forward to serving you again in the future! Warm regards, NeonChamp Customer Support
Posted 4 months ago
Well made product, packaged extremely well to prevent damage in shipping. Super cool product exactly as specified on my order.
Helpful Report
Posted 4 months ago
Dear [Reviewer],Thank you so much for taking the time to rate NeonChamp with a fabulous 5 stars! We truly appreciate your feedback and are thrilled to hear that you had a positive experience. We strive to deliver excellence from the moment you place your order until the product reaches your door, and we're delighted that you found our product well made and exactly as described on your order. Our team takes great care in packaging to ensure that your item arrives in pristine condition, and we're glad to hear that it prevented any damage during shipping. Once again, thank you for your kind words and for choosing NeonChamp. We're here to assist you should you need anything else in the future! Best regards, NeonChamp
Posted 4 months ago
Had concerns at first, but they resolved them. Came out perfect!
Helpful Report
Posted 4 months ago
Thank you so much for your incredible 5-star rating of NeonChamp! We truly appreciate your kind words, and we're thrilled that we were able to resolve any concerns you had initially. Our utmost goal is to ensure perfection, and we're delighted that we achieved it in your case. If you ever need any further assistance or have any other questions, please feel free to reach out. Thank you again for choosing NeonChamp!
Posted 4 months ago
GREAT JOB LOVED
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Posted 4 months ago
Dear Ruben,Thank you so much for your glowing 5-star review of NeonChamp! We are thrilled to hear that you loved our app and that we did a great job in meeting your expectations. Your positive feedback motivates us to keep working hard and improving our services. Once again, thank you for your incredible support. We truly appreciate it! Best regards, NeonChamp
Posted 4 months ago
Shipping was timely. Ordering was easy. The lights are amazing!! Would 110% order fromt them again. I only opened one out of the 3 so far. I wanted see how well they were packaged and make sure they weren't broke. It's top notch packaging. You should not have to worry about them being broke in transit unless they run over it with a truck.
NeonChamp 5 star review on 21st December 2023
Helpful Report
Posted 4 months ago
Dear ROBERT,Thank you so much for your amazing 5-star rating of NeonChamp! We appreciate your feedback and are thrilled to hear that you found the shipping to be timely and the ordering process easy. We're glad you love the lights, and we assure you that our packaging is top-notch to ensure they arrive in perfect condition. You definitely won't have to worry about any breakage during transit unless a truck miraculously runs over them. We are grateful for your trust and would be more than happy to assist you with any future orders. Once again, thank you for choosing NeonChamp! Best regards, NeonChamp
Posted 4 months ago
We haven't received our order yet but their service is exemplary. They kept us informed of the progress of our order and responded to our inquiries quickly. Sending us a video when the sign went into the testing phase was really nice and unexpected. Although we probably won't get our sign in time for Christmas we now have the video to show our daughter and son in law. Based on our experience so far we highly recommend Neonchamp. Linda and Russ Miller
Helpful Report
Posted 5 months ago
Dear Linda, Thank you so much for your wonderful 5-star rating of NeonChamp! We really appreciate your kind words and the time you took to share your experience with us.We're thrilled to hear that our service has been exemplary so far, even though you haven't received your order yet. It's great to know that we were able to keep you informed about the progress of your order and respond quickly to your inquiries. We always strive to provide the best customer service possible. We're also glad to hear that you enjoyed the video we sent you during the testing phase of your sign. It was our pleasure to provide that unexpected gesture, and we're glad it brought joy to your family. Although it may not arrive in time for Christmas, we're glad you now have the video to share with your daughter and son-in-law. We hope it brings smiles to their faces. Thank you again for recommending NeonChamp based on your experience so far. We can't wait for you to receive your sign and see the final product. If there's anything else we can assist you with, please don't hesitate to reach out. Warm regards, NeonChamp
Posted 4 months ago
I have to say I'm super impressed with NeonChamp. I was skeptical as they were a lot cheaper than others but I decided to give it a go. I'm pleased i did. I got a great size sign for a good price. The customer service has been great and the nicest touch is they send you a video and pic of it working prior to shipping. Shipping was only 2 days later than scheduled and as it's Christmas time I think that's acceptable. I had a slight issue in that the silicone from the dot on my i was missing on arrival but after a quick email they have fed exed the part to me. No issue, no drama. The only gripe I'd say is like a few others have commented that the UK plugs supplied aren't of great quality and do not fit right into my plug sockets. I'm worried about electrics so have just brought a new UK safety compliant adaptor just for peace of mind. Overall, I'd happily shop here again and recommend to friends no questions asked.
Helpful Report
Posted 5 months ago
Dear Chantal,Thank you so much for your amazing 5-star review and for choosing NeonChamp! We are incredibly delighted to hear that you were impressed with our products and services. We understand your initial skepticism, but we are thrilled that you decided to give NeonChamp a try. It's fantastic to know that the size and price of the sign exceeded your expectations. We work hard to provide great value for our customers. We are glad that our customer service team was able to assist you promptly and resolve the issue with the missing silicone dot on your i. We strive to make every customer's experience as smooth as possible, without any drama. Regarding the UK plugs, we apologize for any inconvenience caused. We appreciate your understanding and cautionary approach by purchasing a new UK safety-compliant adaptor. Safety is always our top priority, and we take customer concerns seriously. Thank you for your kind recommendation, and we would be absolutely thrilled to have you as a returning customer. Don't hesitate to reach out if there's anything else we can assist you with. Wishing you a wonderful holiday season! Best regards, NeonChamp
Posted 4 months ago
Do not hesitate to order from NeonChamp. They have really outdone themselves by providing a quality product and keeping me informed about its production all the way to being delivered.
Helpful Report
Posted 5 months ago
Dear [Reviewer],Thank you so much for awarding NeonChamp with a fantastic 5-star rating! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. We want to express our gratitude for your kind words. It means a lot to us knowing that our dedication to providing a quality product and keeping our customers informed throughout the production and delivery process has been recognized. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations. Once again, thank you for choosing NeonChamp. We value your trust and are here to assist you with any future orders or inquiries. Do not hesitate to reach out to us; we are always ready to provide you with the same level of excellent service that you have come to know and expect. Kind regards, NeonChamp Customer Support
Posted 4 months ago
Super nice people! Quick responses and personalized attention to order changes. I'd definitely recommend them to others!
Helpful Report
Posted 5 months ago
Dear Kim,Thank you so much for your amazing 5-star rating of NeonChamp! We are thrilled to hear that you had such a positive experience with us. We pride ourselves in delivering quick responses and providing personalized attention to order changes, so it's fantastic to know that we met your expectations. Your recommendation means the world to us, and we truly appreciate your kind words. It's customers like you who make what we do so rewarding. If you ever need anything in the future, don't hesitate to reach out. We'll be more than happy to assist you again. Thank you once again for your support and for choosing NeonChamp! Warm regards, NeonChamp
Posted 4 months ago
Sign looks even more better in person. Well made. Made impressive gift. Takes some time to get to you, so plan out ordering in advance to make sure it gets to you in time if gifting someone, but definitely worth the wait. Packaged securely and arrived in mint condition.
Helpful Report
Posted 5 months ago
Dear Kassia,Thank you so much for taking the time to rate NeonChamp with 5 stars! We truly appreciate your support and feedback. We are thrilled to hear that you think the sign looks even better in person and that it is well made. We take great pride in ensuring the highest quality for our products, and it brings us joy to know that it made an impressive gift for you. We understand that our delivery may take some time, but we assure you that it is worth the wait. Thank you for mentioning this and we appreciate your advice to plan out ordering in advance, especially when gifting someone. Our team works diligently to package each order securely to ensure it arrives in mint condition. Once again, thank you for your wonderful review and continued support. If you have any further questions or need assistance, please feel free to reach out to us. We are here to help! Best regards, NeonChamp
Posted 4 months ago
I was very satisfied with the communication from the team. I was updated frequently on the progress and being sent and email prior to shipping to give a preview I thought was a nice touch. I will be recommending this company to anyone looking to purchase a neon sign.
NeonChamp 5 star review on 11th December 2023
Helpful Report
Posted 5 months ago
Dear Vanessa, Thank you for your exceptional 5-star rating of NeonChamp! We truly appreciate your feedback and are delighted to hear that you were highly satisfied with our communication throughout the process. Keeping you informed about the progress and providing a preview via email prior to shipping is indeed a small gesture we believe enhances the customer experience. Your kind words mean the world to us, and we cannot thank you enough for recommending our company to others who are interested in purchasing neon signs. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Once again, thank you for choosing NeonChamp! Warm regards, NeonChamp
Posted 4 months ago
Customer service was amazing, I had a custom piece made and it looks amazing. Would definitely purchase from them again,
Helpful Report
Posted 5 months ago
Dear Jada,Thank you so much for giving NeonChamp a stellar 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had an amazing experience with our customer service. It's fantastic to know that your custom piece turned out great and exceeded your expectations. We're honored to have your endorsement, and we look forward to serving you again in the future. Once again, thank you for choosing NeonChamp. Your satisfaction is our top priority! Best regards, NeonChamp
Posted 4 months ago
I'm super happy with the way my custom logo sign turned out! I would purchase again from them and recommend them to other businesses or creator who want something special to enhance their branding.
Helpful Report
Posted 5 months ago
Dear [Reviewer],Thank you so much for leaving us a glowing 5-star review! We greatly appreciate your feedback and we're thrilled to hear that you're super happy with the way your custom logo sign turned out. It's fantastic to know that we were able to meet your expectations and deliver a product that enhances your branding. We take pride in creating unique and special pieces for businesses and creators like you, and your recommendation means a lot to us. We're glad that you had a positive experience with us, and we would be more than happy to assist you again in the future. Once again, thank you for choosing NeonChamp. We truly value your support and recommendation. Best regards, NeonChamp
Posted 4 months ago
Excellent quality. Superior packaging. Would be nice to be able to change colors via remote.
Helpful Report
Posted 5 months ago
Dear Thomas,Thank you so much for your outstanding 5-star rating of NeonChamp! We truly appreciate your kind feedback and are thrilled to hear that you found our product to have excellent quality and superior packaging. Your satisfaction is our utmost priority, and we will absolutely take your suggestion into consideration regarding the ability to change colors via remote. We are committed to continuously improving our product, and your valuable input helps us achieve that goal. Thank you once again for your support and for choosing NeonChamp. We look forward to serving you again in the future! Best regards, NeonChamp
Posted 4 months ago
Quality of item is top notch! Very happy with this product and I would definitely buy from again. Added Remote is a must! 5 star
Helpful Report
Posted 6 months ago
Thank you so much for your fantastic 5-star rating and review of NeonChamp! We truly appreciate your kind words and are thrilled to hear that you're extremely satisfied with our product. Providing top-notch quality is our utmost priority, and we're glad that we met your expectations. We're honored that you would consider buying from us again. Additionally, we agree wholeheartedly that the remote is an absolute must-have! Thank you again for your support, and we look forward to serving you again in the future.
Posted 4 months ago
COMPLETELY SATISFIED! Have no regrets about my purchase from NeonChamp. We were looking to redo a wall in our Student Room at church. Wanted to purchase a sign with our motto "You Belong Here". I thought a custom neon sign would have been outside of our budget, and it certainly was from several *other* custom neon sign websites. But Neonchamp provided the size sign we needed squarely within our budget. (in fact, was much cheaper than any other online option I found) Customer service and communication with the company was terrific -- sent pictures and a video of our sign before it shipped, showing how to hang it, power it, and control the sign lighting functions. The shipping took a little time (came from India), but was well-packaged and had no issues upon arrival. Installation was a breeze too. The sign looks clean, well-made, and WOW is the thing bright. Good thing we can adjust the brightness level! Thank you NeonChamp for helping a small-town church brighten up a boring space!
NeonChamp 5 star review on 14th November 2023
Helpful Report
Posted 6 months ago
Thank you so much, Luke, for your incredible 5-star rating of NeonChamp! We are thrilled to hear that you are completely satisfied with your purchase. Your review truly warms our hearts.We are honored to have been able to provide you with a custom neon sign that perfectly fits your budget and exceeds your expectations. We understand the importance of creating a welcoming and inspiring space, and we are delighted that we could help your church accomplish that with our "You Belong Here" sign. We take great pride in our customer service, and we are thrilled to hear that our team provided you with excellent communication throughout the process. We always strive to go above and beyond for our customers, and we're glad to know that we were able to showcase the sign's features and provide guidance on installation. Though the shipping may have taken a little time due to its origin from India, we assure you that we take utmost care in packaging our products to ensure they arrive in perfect condition. We are delighted that the installation process was a breeze for you. It brings us immense joy to know that the sign looks clean, well-made, and, most importantly, that it brightens up the space beautifully. We understand the importance of adjustable brightness levels, and we're glad that it suits your needs perfectly. Thank you, Luke, for choosing NeonChamp and allowing us to play a small part in brightening up your church's student room. We appreciate your support and are grateful for your kind words. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thanks NeonChamp
Posted 4 months ago
It was exactly what I wanted!
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Posted 6 months ago
Dear Claire, Thank you so much for your 5-star rating of NeonChamp! We truly appreciate your feedback and are thrilled to hear that it was exactly what you wanted! It's always our goal to provide our customers with top-notch experiences, and we're delighted that we could exceed your expectations. Thank you once again for choosing NeonChamp, and we look forward to serving you again in the future! Best regards, NeonChamp
Posted 4 months ago
I seriously couldn't be happier with my sign. The communication was great, and it came much quicker than I expected.
NeonChamp 5 star review on 10th November 2023
Helpful Report
Posted 6 months ago
Dear Travis,Thank you so much for awarding NeonChamp with a fabulous 5-star rating! We appreciate your kind words and are thrilled to hear that you are completely satisfied with your sign. It means the world to us to know that you are truly happy with your purchase. We are particularly glad to hear that our communication met your expectations. Providing excellent customer service is our top priority, and we're thrilled that our team was able to assist you effectively throughout the process. Additionally, we're delighted that your sign arrived earlier than anticipated. We always strive to deliver in a timely manner and exceed our customers' expectations, and we're glad this was the case for you. Once again, thank you for taking the time to share your positive experience with us. Your satisfaction drives us to do even better. We truly value you as our customer and look forward to serving you again in the future. Warmest regards, NeonChamp
Posted 4 months ago
I requested a custom LED sign and it was so easy to work with this team. Turn around was incredibly quick and the shipping was flawless. Will use again. Thank you!
Helpful Report
Posted 6 months ago
Dear Melanie,Thank you so much for your outstanding 5-star rating of NeonChamp! We are thrilled to hear that you had a seamless experience while requesting a custom LED sign. Our team values your satisfaction and it brings us joy to know that we were able to provide excellent service throughout the process. We pride ourselves on offering quick turnaround times and ensuring flawless shipping for our valued customers like you. Your kind words encourage us to keep up the great work! We look forward to serving you again in the future. Once again, thank you for choosing NeonChamp and for taking the time to share your positive experience with us. We truly appreciate your support! Warm regards, NeonChamp
Posted 4 months ago
NeonChamp is rated 4.2 based on 307 reviews