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NeonChamp Reviews

3.9 Rating 415 Reviews
70 %
of reviewers recommend NeonChamp

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Anonymous
Anonymous  // 01/01/2019
Thank you Great job šŸ‘
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Posted 8 months ago
Thank you Carlos for giving NeonChamp a 5-star rating! We greatly appreciate your support and we're thrilled that you enjoyed your experience. Thank you for recognizing our efforts, it means a lot to us. Great job šŸ‘
Posted 8 months ago
Perfect for the tattoo studio! I’m very happy with my neon sign and my clients love it too. I enjoy the different light settings that came with the remote. Been running it for about 8 months now and still functioning like new. I inquired about the custom neon sign and I sent the design. We mostly communicated through email and the payment was done through PayPal. It took about 2 weeks to receive updates on the mock ups, videos of the the product and set up before shipping. In total, it took about 3 weeks from payment to delivery. Product arrived with decent packaging and no damages. Set up was super easy.
NeonChamp 5 star review on 8th August 2024
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Posted 8 months ago
Hi Kiki,Thank you so much for giving NeonChamp a 5-star rating! We're thrilled to hear that our neon sign has been perfect for your tattoo studio and that both you and your clients love it. We're glad you're enjoying the different light settings that come with the remote, and it's fantastic to hear that after running it for 8 months, it's still functioning like new. That's the quality we strive for! We also appreciate your feedback on our custom neon sign service. It's great to know that our email communication and the payment process through PayPal worked smoothly for you. We understand the importance of updates, and we're glad you received mock ups, videos, and set up instructions before shipping. We're also happy to hear that the delivery process went well, with the product arriving in decent packaging and no damages. We always strive to ensure a hassle-free experience for our customers. Thanks again for your kind words and for choosing NeonChamp. We truly appreciate your support! Best, Neon Champ Support Team
Posted 8 months ago
The team was extremely helpful and efficient. They worked with us throughout the entire process to ensure we got everything we wanted. Definitely recommend using them!
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Posted 9 months ago
Dear Jathu,Thank you so much for your fantastic 5-star rating of NeonChamp! We truly appreciate your kind words and are thrilled to hear that our team was extremely helpful and efficient throughout the entire process. It was our pleasure to work with you and ensure that you got everything you wanted. We are absolutely delighted that you had such a positive experience and we highly recommend using NeonChamp to others as well! Once again, thank you for your amazing feedback. We look forward to serving you again in the future. Best regards, Neon Champ Support Team
Posted 9 months ago
Excellent product. Super fast ship. Thank you.
NeonChamp 5 star review on 13th July 2024
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Posted 9 months ago
Dear Jerry,Thank you so much for giving NeonChamp a fantastic 5-star rating! We are thrilled to hear that you had an excellent experience with our product. "Excellent product. Super fast ship. Thank you." Your feedback is highly valued and it motivates us to keep delivering top-notch products. Furthermore, we genuinely appreciate your loyalty as a customer. It means a lot to us knowing that you trust and choose NeonChamp for your needs. We will continue to work hard to exceed your expectations. Once again, thank you for your kind words and for being an amazing customer. We look forward to serving you again in the future! Best regards, Dear Reviewer, Thank you very much for your ultra-positive feedback! We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice. Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend! Warm Regards Canvas Champ
Posted 9 months ago
The customer service is great the only thing they need to work on is having more staff or someone to be able to answer the phones and to be able to pay for orders or custom orders online rather than through an invoice..Have the invoice through the website and be able to pay through there..Overall great company and great products
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Posted 9 months ago
Dear Shayla,Thank you so much for taking the time to give NeonChamp a 5-star rating! We truly appreciate your kind words and wonderful feedback. We are thrilled to hear that you had a great experience with our customer service. Your suggestion about having more staff to answer phones and enabling online payment for orders is indeed valuable. We are continuously working to improve our services, and your input helps us immensely in that process. We will definitely take your feedback into consideration as we develop our future plans. Thank you once again for your support and for choosing NeonChamp. We are delighted to have you as a satisfied customer, and we look forward to providing you with even better products and services in the future. Best regards, Neon Champ Support Team
Posted 9 months ago
I ordered a house warming present. The recipients loved it. They experienced an issue with the light. We were very happy with the super responsive and knowledgeable support staff. It's such fun seeing an idea you've been carrying around in your head come to light!
NeonChamp 5 star review on 4th June 2024
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Posted 10 months ago
Dear valued customer,Thank you so much for your glowing 5-star review of NeonChamp! We greatly appreciate your kind words and are thrilled to hear that the recipients of your housewarming present loved it. We apologize for the issue you experienced with the light, but we're delighted that our super responsive and knowledgeable support staff could provide you with a solution. It's truly fulfilling for us to see your creative ideas come to life and bring joy to others. Your loyalty as a customer means the world to us, and we look forward to continuing to provide you with exceptional products and service. Should you ever need any assistance in the future, please do not hesitate to reach out. Thank you once again for choosing NeonChamp! Best regards, Neon Champ Support Team
Posted 10 months ago
Just arrived today. This is very nice. Makes my Pool room for sure. Love it. Very happy with this and definitely recommend.
NeonChamp 5 star review on 29th May 2024
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Posted 11 months ago
Dear Anthony,Thank you so much for your glowing five-star review of NeonChamp! We truly appreciate your feedback and are thrilled to hear that you just received it today. We're glad to know that it has made your pool room even more special. Your satisfaction is our top priority, and we're absolutely delighted that you love it. We appreciate your recommendation and look forward to serving you again in the future! Best regards, Neon Champ Support Team
Posted 10 months ago
Just arrived today. Easy to set up and it works great. Love the remote, it has many options. Much brighter in person. This sign makes my billiard room. Definitely recommend.
NeonChamp 5 star review on 29th May 2024
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Posted 11 months ago
Thank you so much, Anthony, for the fantastic 5-star rating you gave NeonChamp! We really appreciate your positive feedback and we're thrilled to hear that you just received it today and found it easy to set up. We're glad to hear that it's working great and that you love the remote with its various options. It's wonderful to know that the sign is even brighter in person and that it has transformed your billiard room. Thank you for recommending it!
Posted 10 months ago
Our sign turned out exactly what we wanted. The plastic is thick and stable. The packaging was incredibly strong and custom to the sign. 10/10 would recommend
NeonChamp 5 star review on 28th May 2024
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Posted 11 months ago
Thank you so much, Melinda, for giving NeonChamp a 5-star rating! We truly appreciate your kind words and are thrilled to hear that your sign turned out exactly as desired. The fact that you found the plastic to be thick and stable is fantastic feedback. We pride ourselves on delivering high-quality products to our customers.Additionally, we are glad that you were impressed with our strong and custom packaging. Ensuring that our products are protected during transit is a top priority for us. Your satisfaction is incredibly important to us, and receiving a perfect score of 10/10 from you is truly gratifying. Thank you again for recommending NeonChamp. We are honored to have earned your confidence and will continue striving to provide exceptional products and services. If you ever need assistance in the future, please don't hesitate to reach out.
Posted 10 months ago
Turned out amazing! I'm very happy with my purchase!
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Posted 11 months ago
Thank you so much, Amy, for the fabulous 5-star rating of NeonChamp! We truly appreciate your support and feedback. We're thrilled to hear that your purchase turned out amazing and that you're very happy with it. Your satisfaction is our top priority, and we're grateful for the opportunity to serve you. If you have any questions or need further assistance, please don't hesitate to reach out. Thanks again for choosing NeonChamp!
Posted 10 months ago
Love our sign! It is for our REAL Women's ministry. R- Relationship E- Encouragement A- Accountability L- Laughter. A b8g hit!!
NeonChamp 5 star review on 18th May 2024
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Posted 11 months ago
Dear Michelle,Thank you so much for your amazing 5-star rating of NeonChamp! We truly appreciate your support and positive feedback. We are thrilled to hear that you love our sign and that it's serving your REAL Women's ministry. It's heartwarming to see how it aligns perfectly with your core values and mission - Relationship, Encouragement, Accountability, and Laughter. We're glad it's been a big hit! Once again, thank you for your kind words and for choosing NeonChamp. We are honored to be a part of your Women's ministry. Best regards, Neon Champ Support Team
Posted 10 months ago
Easy to order and looks great! The recipient loves his gift!
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Posted 11 months ago
Thank you, Dru, for your fantastic 5-star rating of NeonChamp! We truly appreciate your support and are thrilled to hear that you had a positive experience with our service. It's great to know that you found it easy to order and that the gift looks amazing. Hearing that the recipient loved the gift makes us incredibly happy! Thank you again for your kind words and for choosing NeonChamp.
Posted 10 months ago
Easily the best bang for your buck, quality was great and so was the color. The sign was super bright and honestly couldn't have been happier with how it came out.
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Posted 1 year ago
Dear Lily,Thank you so much for leaving a 5-star rating for NeonChamp! We truly appreciate your support and are thrilled to hear that you are satisfied with your purchase. It's wonderful to know that you found our product to be easily the best bang for your buck and were impressed with the great quality and color. We're especially glad that the sign turned out super bright, exceeding your expectations. Your feedback truly means a lot to us, and we couldn't be happier to have made you a satisfied customer. If you ever need anything else or have any further inquiries, please don't hesitate to reach out. We're here to ensure your experience with NeonChamp remains exceptional. Thanks again for choosing NeonChamp! Warm regards, Neon Champ Support Team
Posted 11 months ago
Really smooth ordering process. They were willing to go back and forth with me a few times to get the design just right. Great price. Delivered in the time quoted.
NeonChamp 5 star review on 29th April 2024
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Posted 1 year ago
Thank you so much, Karol, for your fantastic 5-star rating of NeonChamp! We appreciate your kind words and are thrilled to hear that you had a really smooth ordering process. Our team is always dedicated to ensuring that our customers get the design just right, and we're glad we could go back and forth with you until perfection was achieved. Furthermore, we're delighted that you found our prices great and that your order was delivered within the quoted time. We truly value your satisfaction and hope to serve you again soon!
Posted 11 months ago
Absolutely PERFECT neon for my new shop! I was sort of on the fence and nervous about ordering online because I wasn't sure this would be a real company, BUT IT IS!!! Not only did they support me through the entire process, but they were easy to communicate with, sent me updates (including photos of my piece they were creating) and it came packaged with the UTMOST of protection -- they even sent the hardware in a seperate box so as not to damage the neon. I absolutely love my neon and will order from them again in the future!
NeonChamp 5 star review on 28th April 2024
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Posted 1 year ago
Thank you Sara for your 5-star rating of NeonChamp! We're thrilled to hear that our neon was absolutely perfect for your new shop. We understand your initial concerns about ordering online, but we take pride in being a reliable and genuine company. We're always here to support you throughout the entire process and ensure clear communication. Your satisfaction is our top priority. We appreciate your kind words about our packaging, and we're glad you loved your neon. We look forward to serving you again in the future. Thank you for choosing NeonChamp!
Posted 11 months ago
Sign came quick and looks great
NeonChamp 5 star review on 27th April 2024
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Posted 1 year ago
Thank you so much, Katrina, for your stellar 5-star rating of NeonChamp! We greatly appreciate your kind words and are thrilled to hear that you had a positive experience with us. We take pride in providing top-notch service and delivering high-quality signs. We're glad to know that your sign arrived promptly and looks amazing. We're grateful for your support and look forward to assisting you again in the future.
Posted 1 year ago
Very nice addition to my salon I will highly recommend this company they were quick and efficient and communication was on point!
NeonChamp 5 star review on 20th April 2024 NeonChamp 5 star review on 20th April 2024
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Posted 1 year ago
Dear Chris,Thank you for your fantastic 5-star rating of NeonChamp! We truly appreciate your kind words and recommendation. Your feedback is extremely valuable to us. We're thrilled to hear that our product has made a very nice addition to your salon. The fact that you found our company to be quick, efficient, and had excellent communication makes us proud of the work we do. Once again, thank you for your support and for choosing NeonChamp. We look forward to serving you in the future! Best regards, Neon Champ Support Team
Posted 1 year ago
It took a while before we finally decided to get a promotional neon sign. I searched for quite a while, and we considered various technologies and pricing. These are generally quite expensive and since our project is a startup, pricing is even more important to us. And since we have a creative project, the sign had to live up to who we are. We decided to try NeonChamp because of the low price and the flexibility of the overall process. Of course we read all the bad experiences from others, but, in our evaluation, we always look at all aspects and place all elements in the equation. Some elements may be more important for one and less for another. After considering all elements, we thought it was ok to take a chance with Neonchamp. First, our design had to be made custom, and I was not even sure they could do it, but, within quite a short time, I got a sample which was quite acceptable to us. And not that much of a price difference. Also, they had sent a coupon code many days prior to our purchase, but the vendor was nice enough to apply it to our order, even though it was past the coupon time. Actually, we thought the custom design would cost a lot more, not at all, we were quite surprised. Then, we realized that we needed the sign fast because we have a show and having the sign would make a big difference, I was not necessarily promised that we would get it on time but they said they would go for it. So they put a rush on the order. And guess what, we received the order today ! One month before our show ! I was totally sure it would not be possible. Now the product ? Well, yes it is not like the glass neon quality this is for sure, but once lighted it rocks, we are very happy with it. It totally works for our purpose and budget. It contains several colors because of the design and the design is quite well represented (it is our logo). The power supply is an overkill, it will never heat up this is for sure, I am totally safe with it. The small controller works perfectly, but you do not absolutely need it. There is a tiny little bit of cleaning to do on the sign, but seriously, they really pulled it off for us to get it so fast, how can I complain about anything. So, I am sorry for people who had bad experiences, but honestly I might get a second sign made with different fonts for other occasions. They deserved our business.
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Posted 1 year ago
Hi there, Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction. We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you. Warm regards, Neon Champ
Posted 1 year ago
The price was amazing, and the sign arrived exactly as I ordered and faster than quoted. I would definitely order from again, and I actually have another sign I plan to order from them. All the hardware provided worked for the install, and I knew there would be 2 power cords from researching ahead of time signs of that size (it's 7 1/2 ft long), but it was a great experience.
NeonChamp 5 star review on 18th April 2024
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Posted 1 year ago
Dear [Reviewer],Thank you so much for taking the time to leave us a fantastic 5-star rating for your recent purchase of NeonChamp. We truly appreciate your support and are thrilled to hear that you had such a great experience. We are delighted to hear that the sign arrived exactly as you ordered and even faster than expected. At NeonChamp, we strive to provide our customers with exceptional quality and timely delivery, and we are glad to know that we met your expectations. Furthermore, we are glad that the price exceeded your expectations and that all the hardware provided with the sign worked perfectly for your installation. We always aim to ensure that our customers have a hassle-free experience from start to finish. We are thrilled that you are planning to order another sign from us, and we look forward to serving you again. If you have any questions or need any assistance in the future, please do not hesitate to reach out to our dedicated customer support team. Thank you once again for your amazing review and for choosing NeonChamp. We appreciate your business and can't wait to serve you again. Best regards, Neon Champ Support Team
Posted 1 year ago
Super impressive quality and fast shipping. For the price.
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Posted 1 year ago
Dear Veronica,Thank you so much for your exceptional 5-star rating of NeonChamp! We truly appreciate your support and are thrilled to hear that you found our product to have super impressive quality and fast shipping. Your satisfaction means the world to us, especially considering the value we aim to provide within our price range. Your feedback is incredibly valuable and will inspire us to continue delivering exceptional products and service. Once again, thank you for choosing NeonChamp. We look forward to serving you in the future! Best regards, Neon Champ Support Team
Posted 1 year ago
NeonChamp is rated 3.9 based on 415 reviews