“Easily the best bang for your buck, quality was great and so was the color. The sign was super bright and honestly couldn't have been happier with how it came out.”
Dear Lily,Thank you so much for leaving a 5-star rating for NeonChamp! We truly appreciate your support and are thrilled to hear that you are satisfied with your purchase. It's wonderful to know that you found our product to be easily the best bang for your buck and were impressed with the great quality and color. We're especially glad that the sign turned out super bright, exceeding your expectations.
Your feedback truly means a lot to us, and we couldn't be happier to have made you a satisfied customer. If you ever need anything else or have any further inquiries, please don't hesitate to reach out. We're here to ensure your experience with NeonChamp remains exceptional.
Thanks again for choosing NeonChamp!
Warm regards,
Neon Champ Support Team
“Really smooth ordering process. They were willing to go back and forth with me a few times to get the design just right. Great price. Delivered in the time quoted.”
Thank you so much, Karol, for your fantastic 5-star rating of NeonChamp! We appreciate your kind words and are thrilled to hear that you had a really smooth ordering process. Our team is always dedicated to ensuring that our customers get the design just right, and we're glad we could go back and forth with you until perfection was achieved. Furthermore, we're delighted that you found our prices great and that your order was delivered within the quoted time. We truly value your satisfaction and hope to serve you again soon!
“Absolutely PERFECT neon for my new shop!
I was sort of on the fence and nervous about ordering online because I wasn't sure this would be a real company, BUT IT IS!!! Not only did they support me through the entire process, but they were easy to communicate with, sent me updates (including photos of my piece they were creating) and it came packaged with the UTMOST of protection -- they even sent the hardware in a seperate box so as not to damage the neon.
I absolutely love my neon and will order from them again in the future!”
Thank you Sara for your 5-star rating of NeonChamp! We're thrilled to hear that our neon was absolutely perfect for your new shop. We understand your initial concerns about ordering online, but we take pride in being a reliable and genuine company. We're always here to support you throughout the entire process and ensure clear communication. Your satisfaction is our top priority. We appreciate your kind words about our packaging, and we're glad you loved your neon. We look forward to serving you again in the future. Thank you for choosing NeonChamp!
Thank you so much, Katrina, for your stellar 5-star rating of NeonChamp! We greatly appreciate your kind words and are thrilled to hear that you had a positive experience with us. We take pride in providing top-notch service and delivering high-quality signs. We're glad to know that your sign arrived promptly and looks amazing. We're grateful for your support and look forward to assisting you again in the future.
Dear Chris,Thank you for your fantastic 5-star rating of NeonChamp! We truly appreciate your kind words and recommendation. Your feedback is extremely valuable to us.
We're thrilled to hear that our product has made a very nice addition to your salon. The fact that you found our company to be quick, efficient, and had excellent communication makes us proud of the work we do.
Once again, thank you for your support and for choosing NeonChamp. We look forward to serving you in the future!
Best regards,
Neon Champ Support Team
“It took a while before we finally decided to get a promotional neon sign. I searched for quite a while, and we considered various technologies and pricing. These are generally quite expensive and since our project is a startup, pricing is even more important to us. And since we have a creative project, the sign had to live up to who we are. We decided to try NeonChamp because of the low price and the flexibility of the overall process. Of course we read all the bad experiences from others, but, in our evaluation, we always look at all aspects and place all elements in the equation. Some elements may be more important for one and less for another. After considering all elements, we thought it was ok to take a chance with Neonchamp. First, our design had to be made custom, and I was not even sure they could do it, but, within quite a short time, I got a sample which was quite acceptable to us. And not that much of a price difference. Also, they had sent a coupon code many days prior to our purchase, but the vendor was nice enough to apply it to our order, even though it was past the coupon time. Actually, we thought the custom design would cost a lot more, not at all, we were quite surprised. Then, we realized that we needed the sign fast because we have a show and having the sign would make a big difference, I was not necessarily promised that we would get it on time but they said they would go for it. So they put a rush on the order. And guess what, we received the order today ! One month before our show ! I was totally sure it would not be possible. Now the product ? Well, yes it is not like the glass neon quality this is for sure, but once lighted it rocks, we are very happy with it. It totally works for our purpose and budget. It contains several colors because of the design and the design is quite well represented (it is our logo). The power supply is an overkill, it will never heat up this is for sure, I am totally safe with it. The small controller works perfectly, but you do not absolutely need it. There is a tiny little bit of cleaning to do on the sign, but seriously, they really pulled it off for us to get it so fast, how can I complain about anything. So, I am sorry for people who had bad experiences, but honestly I might get a second sign made with different fonts for other occasions. They deserved our business.”
Hi there,
Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Neon Champ
“The price was amazing, and the sign arrived exactly as I ordered and faster than quoted. I would definitely order from again, and I actually have another sign I plan to order from them. All the hardware provided worked for the install, and I knew there would be 2 power cords from researching ahead of time signs of that size (it's 7 1/2 ft long), but it was a great experience.”
Dear [Reviewer],Thank you so much for taking the time to leave us a fantastic 5-star rating for your recent purchase of NeonChamp. We truly appreciate your support and are thrilled to hear that you had such a great experience.
We are delighted to hear that the sign arrived exactly as you ordered and even faster than expected. At NeonChamp, we strive to provide our customers with exceptional quality and timely delivery, and we are glad to know that we met your expectations.
Furthermore, we are glad that the price exceeded your expectations and that all the hardware provided with the sign worked perfectly for your installation. We always aim to ensure that our customers have a hassle-free experience from start to finish.
We are thrilled that you are planning to order another sign from us, and we look forward to serving you again. If you have any questions or need any assistance in the future, please do not hesitate to reach out to our dedicated customer support team.
Thank you once again for your amazing review and for choosing NeonChamp. We appreciate your business and can't wait to serve you again.
Best regards,
Neon Champ Support Team
Dear Veronica,Thank you so much for your exceptional 5-star rating of NeonChamp! We truly appreciate your support and are thrilled to hear that you found our product to have super impressive quality and fast shipping.
Your satisfaction means the world to us, especially considering the value we aim to provide within our price range. Your feedback is incredibly valuable and will inspire us to continue delivering exceptional products and service.
Once again, thank you for choosing NeonChamp. We look forward to serving you in the future!
Best regards,
Neon Champ Support Team
“Neonchamp has been the best in customer service before receiving my product they have sent over a picture as well as a video showing how the product works, along with how the product was shipped. They also reached out to make sure if anything does come damaged to feel free to contact them and they will resolve it right away. We are beyond amazed with the customer service. I would definitely recommend this company.”
Dear Haley, Thank you so much for your amazing 5-star rating of NeonChamp! We truly appreciate your support and recommendation.
We are delighted to hear that our customer service exceeded your expectations. At NeonChamp, we strive to provide the best possible experience for our customers, which is why we go the extra mile to ensure your satisfaction. It's fantastic to know that you found value in the pictures and videos we provided, as well as the information on how your product was shipped.
Please remember that if you encounter any issues with your purchase, our dedicated team is always here to assist you. Simply reach out to us, and we will resolve any problems promptly.
Once again, thank you for choosing NeonChamp and for your kind words. We look forward to serving you again in the future!
Best regards,
The NeonChamp Team
Dear Rikk,Thank you so much for taking the time to leave us a 5-star rating for NeonChamp! We greatly appreciate your support.
We are absolutely thrilled to hear that the sign looks exactly like the proof and that you couldn't be happier with it. Our main goal is to ensure that our customers receive products that meet their expectations, so your kind words truly mean a lot to us.
If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're always here to help.
Once again, thank you for your fantastic review!
Best regards,
Neon Champ Support Team
Dear Martha,Thank you so much for giving NeonChamp a 5-star rating! We greatly appreciate your positive feedback.
We are thrilled to hear that you found our prices amazing and that you loved the video of your sign before shipping. We strive to provide excellent customer service and ensure that our customers are satisfied with their purchases.
We are delighted that you are excited to use the sign for your wedding and we hope it adds a beautiful touch to your special day. We are confident that it will also make a lasting memento for years to come.
Once again, thank you for your kind words and for choosing NeonChamp. If you have any further questions or need assistance, please don't hesitate to reach out to us.
Warm regards,
Neon Champ Support Team
Dear Donna,Thank you so much for giving NeonChamp a 5-star rating! We truly appreciate your support and love knowing that you are satisfied with our product. It's amazing to hear that our neon light has found a perfect place in your business, helping you advertise it in style.
Should you ever need anything else or have any further suggestions, please don't hesitate to reach out. We're here to ensure your experience with NeonChamp remains top-notch.
Once again, thank you for choosing NeonChamp and for your kind words. We're thrilled to be a part of your business journey!
Best regards,
Neon Champ Support Team
Dear Brad,
We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously.
Please share your order details along with the images of the product you have received from us at cs@neonchamp.com to have this taken care of. We are committed to providing a swift, tailored solution of your choice.
Thank you for your understanding.
Warm regards,
Neon Champ Support Team
“NeonChamp not only makes amazing signs, but from order dateto delivery date was extremely fast. The shipments are packaged securely & there was communication to include video of finished product sent, upon shipment.
I have placed multiple orders with Neon Champ & will refer them, highly.”
Dear Julieann,Thank you so much for your fantastic 5-star rating of NeonChamp! We are thrilled to hear that you are satisfied with our products and services.
NeonChamp not only makes amazing signs, but we also take pride in our lightning-fast order processing and delivery times. We ensure that every shipment is securely packaged to guarantee a safe arrival. Additionally, it brings us great joy to keep our customers informed throughout the process, and we're glad that you appreciated receiving a video of the finished product upon shipment.
Your loyalty means the world to us, Julieann. We truly appreciate your continued support and trust in our brand. Please don't hesitate to reach out if you ever need any assistance or have any questions. We are always here to serve you and provide the best experience possible.
Thank you once again for your kind words and for being an incredible customer. We look forward to serving you again and will continue to strive for excellence!
Best regards,
Neon Champ Support Team
Dear Bill,Thank you so much for your fantastic 5-star rating of NeonChamp! We are thrilled to hear that you were pleasantly surprised by your order and that it exceeded your expectations. Your kind words mean a lot to our team. We are delighted to know that our product was well worth the money for you, and we appreciate your intention to order from us again. Your continued support is truly valued.
Thank you again for taking the time to share your positive experience. We look forward to serving you again in the future!
Best regards,
Neon Champ Support Team
“I recreated the design of a vintage DC area department store sign especially for this project, that NeonChamp executed the design perfectly! I mounted the sign to its own custom-made backboard, which I then hung on the wall. It spends many evenings lit up in its full glory! Very nicely done!”
Dear Neil,Thank you so much for giving NeonChamp a 5-star rating! We are thrilled to hear that you are enjoying the design we created for your vintage DC area department store sign. It was an absolute pleasure for us to execute the design to perfection and bring your vision to life.
We pride ourselves on our attention to detail and ensuring that each project is executed with utmost precision. We are glad that you appreciate the effort we put into mounting the sign onto its custom-made backboard and hanging it on your wall. We hope it adds a touch of nostalgia and beauty to your space.
It warms our hearts to know that your sign spends many evenings lit up, radiating its full glory. It is moments like these that inspire us to continue delivering excellent craftsmanship to all our valued customers.
Thank you once again for your positive feedback and for choosing NeonChamp. We look forward to serving you again in the future if you ever need our expertise.
Best regards,
Neon Champ Support Team
Dear ROBERT,Thank you so much for giving NeonChamp a brilliant five-star rating! We greatly appreciate your feedback and are thrilled to hear that you had an amazing experience with our service. Your recommendation means a lot to us!
We look forward to serving you again in the future and providing you with the same level of excellence that you've come to expect from NeonChamp. If you ever need any assistance or have any questions, please don't hesitate to reach out.
Thank you once again for your support and for choosing NeonChamp!
Best regards,
NeonChamp Customer Support Team
“Customer service was great! I would recommend Carson! Once you have your verbage and font picked out, you get a design sent to you for approval. I got my sign in about a week!”
Dear Harmony,Thank you so much for giving NeonChamp a 5-star rating! We greatly appreciate your support and taking the time to share your positive experience with us.
We are thrilled to hear that you found our customer service to be great, and we are especially grateful for your recommendation of Carson. Our team always strives to provide excellent service, and it's wonderful to know that we met your expectations.
Additionally, we are glad to hear that you were pleased with the design process. We firmly believe in delivering high-quality designs that our customers love, and we are delighted that you found the design approval easy and straightforward.
Finally, we are pleased to hear that your sign arrived promptly within a week. We always aim to deliver our products efficiently, ensuring our customers receive their orders in a timely manner.
Once again, thank you for your generous feedback and for choosing NeonChamp. We truly value your support and recommendation. If you have any further questions or need assistance, please feel free to reach out to us. We're here to help!
Best regards,
Neon Champ Support Team
“Okay... I was honestly quite skeptical about this outfit. I had read a BUNCH of bad reviews about terrible experiences so I went in expecting the worst. But they are by far the cheapest game around... sooo.. I gave them a shot. Lo and behold, I'm quite happy with my neon sign!
I started with a design that was a bit intricate and a bit too large for what I needed and had some sticker shock at the first price. But they were still cheaper than anywhere else going off those same specs.
Cautious, I reached out to see if I could get them down to a sane price and they asked me what my budget was and they came back with something close. Meanwhile, I sent them a simpler design and asked for a smaller size, still, gave them a new price that I was aiming for and they came in under the new price! (My timing might have been really good because there was a site-wide discount the day I was negotiating. They gave me a discount code but it was for some random minor holiday so I get the impression that they have deals all the time.)
The point is, that they will work with you to make it work within your expectations. They gave me a good deal for a sign that was MUCH more reasonable than the first quote they sent me.
The outfit is in India, so if you think you're getting something made in your country, you're not (unless you're in India).
A few days after I submitted the payment, I was starting to worry because my sign was in "Production" for a number of days so I contacted support. A human picked up and said they'd expedite my order. A couple of days after that, I received a cool video showing my sign working perfectly at the shop in India. So cool to see that! Then they packaged it up (really well packaged, actually!) and sent it via FedEx for free... and I watched the tracking for the following few days as it made its way from India to the US to my door. Crazy times we live in.
Long story short, my experience was VERY positive. I love the sign and I'd give these guys a shot.
Price: 5 stars
Quality: 4 stars
Support: 5 stars
They exceeded my expectations by quite a bit vs the bad reviews. Maybe I got lucky, but for me, it was worth the risk because of the ultimate price they gave me.
[This is an honest review. I wasn't paid for this and I'm not associated with the company in any way. I did click on their "leave a review" link from an email but they sent that email even before I got my sign and I wanted to wait to see how it all turned out.]”
Dear Jackson,Thank you so much for giving NeonChamp a 5-star rating! We truly appreciate your support and taking the time to share your experience with us. We are thrilled to hear that you were pleasantly surprised by the quality and affordability of our neon sign.
We understand your initial skepticism considering the negative reviews you came across, but we're glad that we were able to exceed your expectations. Our team is always committed to working with customers to ensure their satisfaction, and we're glad we could provide you with a sign that not only met your needs but also fit within your budget.
We apologize for any delay in the production process, but we're glad our customer support team was able to expedite your order and keep you updated throughout the process. We take great pride in our packaging and shipping standards, so we're happy to hear that your sign arrived safely and in excellent condition.
Thank you once again for your positive feedback, and we're glad you love your neon sign. We greatly appreciate your trust and giving us a chance to prove ourselves. If you ever need anything in the future, please don't hesitate to reach out. We look forward to serving you again.
Warm regards,
NeonChamp
“We ordered the sign for a Birthday gift. The product took a while to ship, but it was coming from far away and once we got it, we were very happy. This is a great item, it came as described and as we ordered it with some specifics and all were met. Overall a great experience and a job well done.”
Dear Matthew,Thank you so much for your glowing 5-star review of NeonChamp! We greatly appreciate your feedback and are thrilled to hear that you had such a positive experience with us.
We are delighted to hear that the NeonChamp sign you ordered for a Birthday gift met all your expectations, despite the extended shipping time due to the distance. We understand that waiting can be challenging, but we are glad it was worth it in the end.
Your satisfaction is our top priority, and we strive to ensure that our products are of the highest quality and match your specific requirements. It brings us immense joy to know that the sign you received came as described and fulfilled all the specifics you requested.
Thank you once again for choosing our product. We are thrilled to have provided you with a great experience and a job well done. Should you have any further inquiries or need assistance in the future, please do not hesitate to reach out to us. We are always here to help.
Warm regards,
NeonChamp
