Printerinks Reviews

Name: Printerinks
Address: Capital House, 25 Chapel Street, London, City of Westminster
Rating: 4.33

4.3 Rating 2,104 Reviews

82 %

of reviewers recommend Printerinks

4.3

Based on 2,104 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

contactus@printerinks.com

Location:

Capital House,
25 Chapel Street,
London
City of Westminster
NW1 5DH

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Printerinks 5 star review on 22nd April 2024

Malcolm Lewis

Printerinks 5 star review on 1st April 2024

Pauline Currien

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“For the first time I thought the website was not good to purchase from. Too many stops and starts/redo. Discount card £5 you sent "FRIEND5" noted as odering then dissapeared at payment time but gave another higher figure. Tried several times to order but to no avail. called early next working day and ordered verbally but discount was different again. There was no point in discussing with your staff member.”

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Posted 1 year ago

“Rapide arrival ordered on Thursday 4th July arrived Friday 5th July worked and installed worthy of the 5 Stars.”

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Posted 1 year ago

“One of the cartridges was empty. I contacted customer support through the online chat, the problem was resolved within a few minutes and a replacement sent. No issue with quality of inks.”

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Posted 1 year ago

“Very quick, efficient service which helped with something I needed urgently! Thank you!”

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Posted 1 year ago

“Very impressed with my printerink supply especially with the very speedy delivery.”

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Posted 1 year ago

“Simple order for two ink cartridges was delivered within 36 hours. Thank you.”

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Posted 1 year ago

“Very prompt and efficient delivery of requested printer inks”

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Posted 1 year ago

“Very prompt service”

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Posted 1 year ago

“Good value for money and delivered very quickly”

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Posted 1 year ago

“Always good with a quick delivery. Thanks”

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Posted 1 year ago

“Very easy to order. Good quality ink”

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Posted 1 year ago

“order arrived very promptly, well packaged.”

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Posted 1 year ago

“I was worried at first didn’t think they were going to work but they did.”

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Posted 1 year ago

“Easy to order quick delivery”

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Posted 1 year ago

“I haven't received my order, I've had a card put through my door from DPD saying they tried to deliver. I have no idea if they were delivering my cartridges??? I have a note on my door of a safe place to leave parcels”

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Posted 1 year ago

Hi Julie, I'm sorry that you weren't able to receive this delivery. It looks as though DPD made two attempts to deliver, and that they were not able to use the safe location (this can only be done with packages that fulfil the criteria for leaving safe). It is now on its way back. Our customer service team will contact you today to find out whether we should resend or refund your order. Once again, please accept my apologies, and if there is anything else we can do to help, please let our customer service team know. Regards John

Posted 1 year ago

“I thought I had ordered original Canon inks but both are compatible inks not originals. I know the packaging of the originals and these are substitutes. I expect you will tell me this is what I ordered but it is not what I thought I was ordering.”

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Posted 1 year ago

Hi, I'm sorry that you didn't receive what you were expecting. However, I can confirm that you ordered and paid for a pack that is pictured and described as "compatible" (original Canon inks have Canon branded packaging in the images, as well as the word "original" in the description). We have a flexible return policy, so if you would like to send them back and re-order Canon original cartridges, we can do this - please contact our customer service team (contactus@printerinks.com / phone 020 8181 4010) who will make the necessary arrangements.

Posted 1 year ago

“The inks and the eventual service is very good but the website is not easy to navigate”

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Posted 1 year ago

“Very pleased with efficient service”

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Posted 1 year ago

“Cartridges sent as ordered Delivery dumed on the doorstep , not really satisfactory”

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Posted 1 year ago

“I have not recieved my order!”

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Posted 1 year ago

Printerinks is rated 4.3 based on 2,104 reviews