“Flowers arrived on time but in poor shape on 6/7 - flowers for my wife (anniversary). Flowers were thrown out Monday 6/9 - wilted. When I have used others shipping services never an issue, I was issued 50% credit (thank you) but the order should have been comp'd.”
A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.
“The arrangement I sent to a friend was lovely, but maybe a bit smaller than I expected. Balloon and chocolates accompanied them, as I had ordered. Overall, I was pretty pleased with the result.”
A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.
“Had a very difficult time sending fowers. My order contained a card. I did not leave a messge on it, so they did not make e delivery and did not message me that I needed to. Very disappointed.”
A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.
A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.
“The review is for the florists rendition of the original order...it was poorly constructed and in no way even closely resembles what I ordered. The recipients just lost a very special person and I am embarrassed by the quality of the arrangement they received. It's supposed to be something beautiful and memorable, not something a person would,pick up at a gas station! Extremely disappointed! ( Your sample photo and actual photo below.)”
A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.
“I was very disappointed in the service of ProFlowers. I placed an order on May 30, 2025 for delivery on June 2, 2025.
I had to reach out and inquire as to why the flowers had never been delivered?”
A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.
“I’m really disappointed with my recent flower order. First, the delivery was late, I had specifically timed and it completely missed the mark. When the flowers finally arrived, they looked nothing like the ones I ordered online. The arrangement was underwhelming.
For the delay delivery I expected something fresh and beautiful, but instead, it looked rushed. Definitely not worth the money, and unfortunately, it took away from what was supposed to be a meaningful gesture.”
We are so sorry to hear about your experience. We have followed up separately to assist. Please let us know if there's anything else we can help you with.
“I accidentally purchased 2 bouquets and only wanted one. I called customer service and was told they were already out for delivery. Not only were they NOT out for delivery, when they arrived 2 days late, they were dead, wilted, and slimy. Called for a refund. They refused and said they would resend the flowers. Very upsetting and I won’t ever use this company again!”
A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.
“Flowers were damaged upon arrival. Stems could barely hold the flower up, petals were wilted. Contacted proflowers for assistance. While they did offer to replace the arrangement I saw no purpose in doing so since my event had already passed. I asked for a refund and all I got was the shipping amount refunded. The Flowers were nowhere near worth the $120 I spent on them. If proflowers won't stand behind their products then I will seek another florist for future purchases.”
