Ritani Reviews

Name: Ritani
Address: 3 barker avenue, 2nd Floor,, White Plains
Rating: 4.57

4.6 Rating 796 Reviews

88 %

of reviewers recommend Ritani

4.6

Based on 796 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

221

Anonymous

Anonymous // 01/01/2019

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“Great experience... Great diamond”

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Posted 3 years ago

“Great experience, the ring is beautiful, my wife loved it!”

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Posted 3 years ago

“Ring as amazing, arrived quickly and was the best price around. Diamond is 1.85 carats and looks flawless”

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Posted 3 years ago

“AMAZING! My ring is even more beautiful than I imagined.”

Ritani 5 star review on 29th October 2021

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Posted 3 years ago

“Very Bad. I have not yet received my order... I should have gotten it friday and I cannot get an update from Fedex or Ritani”

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Posted 3 years ago

“The representative Ryan K made my experience end up phenomenal. The diamond I selected originally ended up not being available and she was in communication with me for over two weeks until I was able to get the perfect diamond for our anniversary. It showed up EXACTLY on time and is beautiful. Exceptional service on her end to say the least.”

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Posted 3 years ago

“The best customer service you can ask for. Will forever recommend to everyone I know. I'm grateful for each and every one of you. Truly a culture well built.”

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Posted 3 years ago

“Very helpful”

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Posted 3 years ago

“Website was easy to use and easy to sort through to obtain the diamond that you want. I would use Ritani again to purchase another diamond for my wife.”

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Posted 3 years ago

“The site is amazing and easy to use. The ring did not take very long to make! Shipment was fast and requires a signature, insuring that the costumer received it. Amazing and thoroughly pleased with Ritani!!”

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Posted 3 years ago

“Nervous to order online, but the ring turned out gorgeous and is even more breathtaking than imagined it would be! Service was amazing! Thank you Ritani!!!!”

Ritani 5 star review on 15th October 2021

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Posted 3 years ago

“Fast, just should perform let the customer know the estimated shipping time once you place the order. Besides thast everything was awesome”

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Posted 3 years ago

“Customer service was bad but the ring is beautiful and the prices are definitely lower than mnay other online diamond and lab diamond vendors.”

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Posted 3 years ago

“Poor response to my emails.”

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Posted 3 years ago

“Had a good experience even though there were troubles regarding the diamond, which were all sorted.”

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Posted 3 years ago

“I looked at over 20 businesses while trying to decide where to purchase from. Out of all of them, Ritani had the best prices by far. On the other sites, I was able to find 1 or 2 stones in my price range, but none that were what I wanted. On Ritani, I was able to find so many stones that fit my budget and what I wanted that I had a hard time deciding! The only issue I had with Ritani was that they didn’t have any settings that matched what I wanted for the price I wanted to pay. However, for the price I paid for my beautiful stone, I don’t even care! I will 100% purchase from Ritani again.”

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Posted 3 years ago

“Had to call to return a diamond and purchase a new one with more specific measurement requirements requested by my Jewler as I am building a custom engagement ring for my wife and using multiple vendors. A lady named Sylvia helped me through the process and even helped me pick between the two diamonds. The experience was hassle free and amazing. Ritani will be my go to diamond vendor from here forward. Amazing customer service.”

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Posted 3 years ago

“Great products. Diamonds are amazing, settings are more than sufficient. Customer service is sub par. Had to reach out to multiple reps multiple times with questions about my order. They were not the most responsive. customer service was on vacation for about 5 days total after placing my order.”

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Posted 3 years ago

“Poor communication and status on website on purchase. Ordered disappeared from website and had to reach out to representative. Poor solder on platinum setting.”

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Posted 3 years ago

“I’ve been fortunate to travel the world and buy diamonds at the most renowned suppliers and stores but my experience at Ritani with Ryan Kelsie was simply amazing. The quality, price & customer service was amongst the best I’ve experienced. There is absolutely no reason for me to travel abroad for quality & price for diamonds! I highly recommend Ritani.”

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Posted 3 years ago

Ritani is rated 4.6 based on 796 reviews