“Ordered shoes over 6 weeks ago, not only were they not shipped for 3 weeks, they have still not arrived, tracking has stopped updating, and Runnerinn customer service have told me they may take another 60 days to arrive. Looking at the other reviews here most likely will never see these shoes. Don't bother purchasing on this website.”
“Having read many negative reviews about this company, I was very concerned about whether I had be scammed when purchasing my Asics Gel Contend 4 trainers. Quite the opposite, the service I received was perfect from order to delivery. I had a question about the tracking information I received so sent a message, to which I received a prompt reply. My trainers arrived a day before they were due to and they are exactly what I hoped for. I wouldn't hesitate to order from Runnerinn again.”
“Avoid. Appalling customer service. Orders may not arrive.
Avoid.
Order not delivered after 21 days. No contact number. Waited one hour forty minutes in an online chat, to be given no more information and to be told I had to wait 5-20 days for my order to arrive, a time period which had passed. The agent then left the chat.
Definitely not worth the small savings over other much more reputable online shops.”
“Avoid. Appalling customer service. Orders may not arrive.
Avoid.
Order not delivered after 21 days. No contact number. Waited one hour forty minutes in an online chat, to be given no more information and to be told I had to wait 5-20 days for my order to arrive, a time period which had passed. The agent then left the chat.
Definitely not worth the small savings over other much more reputable online shops.”
