Sensory Education Reviews

3.9 Rating 1,467 Reviews

72 %

of reviewers recommend Sensory Education

Company Reviews

Questions

Metrics

3.9

Based on 1,467 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

08432890218

Email:

customercare@sensoryeducation.co.uk

Location:

Unit W1, Westpoint, Middlemore Lane West, Aldridge,
Unit W1, Westpoint, Middlemore Lane West, Aldridge
Aldridge
WS9 8DT

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Sensory Education 5 star review on 31st July 2023

Anonymous

Anonymous // 01/01/2019

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“Excellent service from start to finish. Ordering online is quick and easy.”

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Posted 2 years ago

“Excellent service from start to finish. Ordering online is quick and easy.”

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Posted 2 years ago

“Good quality items Error in one of the products all sorted really quickly”

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Posted 2 years ago

“Great quality resources delivered quickly and a easy to use website”

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Posted 2 years ago

“Brilliant quality products and extremely speedy delivery, I would recommend”

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Posted 2 years ago

“Easy transaction and quick delivery, recommend! Thanks again!”

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Posted 2 years ago

“Excellent service they went the extra mile to ensure I had the product in time.”

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Posted 2 years ago

“Super fast processing of my order and delivery!”

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Posted 2 years ago

“Disgusting service and communication! I ordered 5 weeks ago, I’ve contacted 3/4 times to explain I’ve not received my order and I’ve had absolutely no contact at all! Working in a school I’d never ever order or trust this company again!”

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Posted 2 years ago

“Good delivery and fab products will definitely use again and very efficient customer service.”

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Posted 2 years ago

“Good product, well priced, well packaged and arrived quickly.”

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Posted 2 years ago

“The service I received was excellent and the product exactly what I wanted”

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Posted 2 years ago

“Brilliant products at an excellent price and always quick service.”

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Posted 2 years ago

“Stunning wooden resources at great prices! Customer services is great and fast delivery”

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Posted 2 years ago

“We buy all our resources from Sensory Education for our Children's Nursery,Great Value!”

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Posted 2 years ago

“We buy all our resources from Sensory Education for our Children\'s Nursery,Great Value!”

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Posted 2 years ago

“Missing item!! box not taped. Why was it delivered to a pick up point after one tempt of delivery”

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Posted 2 years ago

Hello In your DPD delivery app, the settings for failed deliveries are set as default. If you login to the DPD app this will allow you to configure your default delivery setttings. To avoid failed deliveries DPD also alert you of planned delivery times within a one hour slot and also allow you to rearrange delivery if you are not going to be in. Therefore if you failed to respond they would send the goods to your local collection point.

Posted 2 years ago

“Thanks for the great sensory toys, our son Marcus will love his birthday presents.”

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Posted 2 years ago

“New website ordering facility for our school is much easier and allows quicker delivery”

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Posted 2 years ago

“It was very easy to place my order and it was delivered on the stated day.”

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Posted 2 years ago

Sensory Education is rated 3.9 based on 1,467 reviews