Sensory Education Reviews

Name: Sensory Education
Address: Unit W1, Westpoint, Middlemore Lane West, Aldridge, Unit W1, Westpoint, Middlemore Lane West, Aldridge, Aldridge
Rating: 3.93

3.9 Rating 1,467 Reviews

72 %

of reviewers recommend Sensory Education

Company Reviews

Questions

Metrics

3.9

Based on 1,467 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

08432890218

Email:

customercare@sensoryeducation.co.uk

Location:

Unit W1, Westpoint, Middlemore Lane West, Aldridge,
Unit W1, Westpoint, Middlemore Lane West, Aldridge
Aldridge
WS9 8DT

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Sensory Education 5 star review on 31st July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything is brilliant and a good price it just took a little while to come.”

Helpful Report

Posted 2 years ago

“I have still not received one of the expensive items i ordered and no-one has responded to my email”

Helpful Report

Posted 2 years ago

Dear Simone, Thank you so much for taking the time to review our service. Please note that the item you bought does have an extended delivery time frame, as it is advertised on the product web page as 2-4 weeks. We are pleased to inform you that we are still within that time frame, and we expect the delivery to be made next week. We apologize for any inconvenience caused, and we would like to assure you that we are constantly following up with the manufacturer to ensure that your order is processed and shipped as soon as possible. Thank you again for your support, and please do not hesitate to reach out to us if you have any further concerns.

Posted 2 years ago

“Avoid using this company!!! Shocking customer service!!! Despite placing an order on the 7th Feb, and after many emails I am still waiting for delivery, despite their two week delivery time. Just tried calling them and their recorded message says they are short of staff and then cuts you off!!! Great. Well done Sensory Education.”

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Posted 2 years ago

“I'm grateful for this company's commitment to education. They are making a real difference in classrooms across the country.”

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Posted 2 years ago

“Their resources are versatile and can be adapted to suit a variety of learning styles and abilities.”

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Posted 2 years ago

“I've never seen such a large collection of educational resources in one place. It's truly impressive.”

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Posted 2 years ago

“The resources are high-quality and durable. I know they will last for years to come.”

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Posted 2 years ago

“I appreciate that they offer free resources as well as paid ones. It shows that they care about supporting educators.”

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Posted 2 years ago

“The website has a wishlist feature that makes it easy to keep track of resources I want to purchase in the future.”

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Posted 2 years ago

“I'm so glad I discovered this company. They have made my job as a teacher so much easier!”

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Posted 2 years ago

“Took two months for all items to finally arrive after numerous chasing and ignored emails (there's no phone number evident to call) when the last item was finally sent out, it has arrived but it very scuffed/dented and not in 'new' condition. It does work so haven't bothered to complain as won't be worth the hassle/ignored emails.”

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Posted 2 years ago

“The resources are visually appealing and engaging for students. They really make learning fun!”

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Posted 2 years ago

“Fast shipping and excellent packaging. My order arrived in perfect condition.”

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Posted 2 years ago

“I've never seen such a wide selection of educational resources in one place. I'll definitely be back to purchase more!”

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Posted 2 years ago

“The variety of resources available is impressive. I can always find exactly what I need.”

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Posted 2 years ago

“I was blown away by the quality of the educational resources provided by this company! They are truly top-notch.”

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Posted 2 years ago

“I've recommended this company to all of my colleagues. They provide top-notch materials and customer service.”

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Posted 2 years ago

“I had an issue with one of my orders and the company resolved it quickly and efficiently. I'm very impressed.”

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Posted 2 years ago

“I love that they offer resources for a variety of subjects and age groups. It's a one-stop-shop for all of my teaching needs.”

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Posted 2 years ago

“I appreciate the attention to detail in every resource I've purchased. It's clear that this company cares about creating high-quality materials.”

Helpful Report

Posted 2 years ago

Sensory Education is rated 3.9 based on 1,467 reviews